Team Edison where are you??

[Sikkun]

Then why is Ford bothering with all this new fangled electricity stuff, the people you’re talking about are buying Camrys.

Don’t kid yourself that Ford wasn’t trying to directly compete with Tesla with this product.

I seemed to have missed that buying an electric car was about having another device to watch YouTube on.

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[DaMeatMan]

Let's cover the stock driver display, left to right.

Range and Battery Percentage - we know how much gas we have left. GT has a power gauge, somewhat analogous to a tachometer, feel free to critisize ford for keeping that GT only.

The empty space is where turn by turn directions go.

The car shows the status of your lane keeping, the car in front of you, following distance, copilot or blue cruise status, it shows if a lane change is available aka ADAS status at a glance.

Right side is speed which is clustered with the latest speed sign recognized and what your cruise control is set at and if its active or not, all handily placed right next to each other, followed by what gear the car is in.

Bottom row shows direction, headlight status, more ADAS status, warning lights, finally the odometer with a extra decimal point which I find so funny.

What more could you possibly need to operate the car?

I also hear that the combination of rice and beans makes up a complete protein and carbohydrate meal and satisfies all your daily nutrition needs, and you could literally live off of it, so why eat anything other than rice and beans?

Now that you know this, I'm certain you will modify your diet accordingly... your welcome and enjoy! ?

 

[Snakebitten]

On an ICE vehicle, I feel way better having information related to the operating parameters of the drivetrain.
Oil pressure
Engine Coolant Temp
Transmission Temp

The Mach-E definitely has the equivalent sensors and PIDs available. And I think that the forum has plenty of documentation regarding the experiences of owners with Mach-E's not operating within the designed Normal parameters.

These days the steering wheel quite commonly has a button or two to navigate through various menus and sets of information regarding these kinds of sensors and data.
Coolant temps, motor temps, battery temps, transmission temps are just as meaningful on an electric drivetrain.

My expectations would be lower if the Mach-E was only attempting to compete in the Chevy Bolt or Nissan Leaf arena. But even those EV's have considerably more information available to the driver.

Again, I'm not letting these shortcomings steal my joy with this car. I know those temps and are monitoring them.

 

[load97]

Let's cover the stock driver display, left to right.

Range and Battery Percentage - we know how much gas we have left. GT has a power gauge, somewhat analogous to a tachometer, feel free to critisize ford for keeping that GT only.

The empty space is where turn by turn directions go.

The car shows the status of your lane keeping, the car in front of you, following distance, copilot or blue cruise status, it shows if a lane change is available aka ADAS status at a glance.

Right side is speed which is clustered with the latest speed sign recognized and what your cruise control is set at and if its active or not, all handily placed right next to each other, followed by what gear the car is in.

Bottom row shows direction, headlight status, more ADAS status, warning lights, finally the odometer with a extra decimal point which I find so funny.

What more could you possibly need to operate the car?

I personally would not mind the temp, but an ice warning light or extreme upper temperature warning would probably be adequate as the information lives on the center screen.

I think the trip stats is a MAYBE, but its the only app I leave open on the center screen, when its minimized it shows your MI/KWH on the app bar (free tip), trip info lies in there.

The first mockup, Radio Station laughable, but what's playing maybe, but that's not necessary for driving so why should it be on the drivers display.

I don't really get the hard on for the power meter (and given it's not on the non GT mustangs, ford doesn't either) but the efficiency could actually be argued to be on there, somewhere, but my workaround for that is mentioned above, it's got range. The lack of the kWh is a deliberate obfuscation (the car's kWh's are not a normal scale, its different for the two battery packs, varied by year, its different for every car, it's not good info for the general public, its not 0-100, it's not simple, its also why the gas tank doesn't say how many gallons are left generally), as a result you lose precision but ford doesn't get extra phone calls with questions about where all my kWh's are going.

Trip info, I'm lukewarm on that. It's tracked on the center console, why does it need to be there, taking up critical real estate, my navigation and turn by turn's got me this is 2024.

I wont poke fun at how the efficiency range and battery status are split on different sides of the display.

The second mockup while endearing is pretty bad highlights include forgetting the odometer, some information that simply deserves a binary state on a drivers display if anything including tire pressure and battery temperature.

The energy information while interesting has no real utility for this screen, what factors can you actually modify that make an impact here, the outside temperature? Climate use = HVAC on AUTO 1-3, Accessory use, gonna turn down that stereo?

I spent a long time trying to spell this out for you, I hope it helps.

Fords implementation while boring and utilitarian is quite usable for the thing is meant to do, be a drivers display.

It only okay’ish. Could be quite a bit better. Even my wife is disappointed in it.

 

[medriver]

On an ICE vehicle, I feel way better having information related to the operating parameters of the drivetrain.
Oil pressure
Engine Coolant Temp
Transmission Temp

The Mach-E definitely has the equivalent sensors and PIDs available. And I think that the forum has plenty of documentation regarding the experiences of owners with Mach-E's not operating within the designed Normal parameters.

These days the steering wheel quite commonly has a button or two to navigate through various menus and sets of information regarding these kinds of sensors and data.
Coolant temps, motor temps, battery temps, transmission temps are just as meaningful on an electric drivetrain.

My expectations would be lower if the Mach-E was only attempting to compete in the Chevy Bolt or Nissan Leaf arena. But even those EV's have considerably more information available to the driver.

Again, I'm not letting these shortcomings steal my joy with this car. I know those temps and are monitoring them.

What benefit does a numeral have in any of these systems that an idiot light does not provide when out of bounds?

What is the normal transmission or motor temps for a mach-e?

 

[Snakebitten]

What benefit does a numeral have in any of these systems that an idiot light does not provide when out of bounds?

What is the normal transmission or motor temps for a mach-e?

The so called "idiot light" is after the problem exists.
Monitoring Normals establish what is normal. So if 130-160F is what your rear motor Normally operates at, then the driver will know something might need to be looked at if suddenly that motor is running hotter than normal.

Why do ICE vehicles commonly have temperature gauges on the instrument cluster?

 

[Rpellicciotti]

I’m sorta starting to get frustrated with this old = technically incompetent sentiment. I’m 67 years old and I’ll remind folks that my generation was the first to implement desk top computers. We sent the first emails (before the internet). We used phone modems and adopted the first cell phones. We had satellite tv for the first time in our homes. I won’t even go down the space program list.
I bought a Mach-e to learn and explore the EV world from a technical curiosity standpoint. We are all somewhat spoiled by our highly refined cellphones but don’t seem to remember what a nearly useless brick they were three years in. EVs will get there but it’s very early.

 

[OrchidMania]

This 100%!! I'm 71 AND a woman (not that that should matter). I got this car for the tech, not entirely the environmental impact of EVs. I don't frequently use the app, not because I don't understand it, but because I don't find it useful. I can tell from reading this board there are a lot of tech nerds on here, and that's fine, I understand. But. please don't sell us boomers short. I love this car, my lease is up in Jan and I''ll be leasing another.

Well I am a few years older, a woman, and retired a number of years ago after 31 years with IBM. Don’t tell us boomers we dont know how to use technology. Maybe one of the reasons boomers own this car is because we can afford it.
This comment is for the OP!!

 

[OrchidMania]

I also hear that the combination of rice and beans makes up a complete protein and carbohydrate meal and satisfies all your daily nutrition needs, and you could literally live off of it, so why eat anything other than rice and beans?

Now that you know this, I'm certain you will modify your diet accordingly... your welcome and enjoy! ?

People do eat rice and beans where I live every day!

 

[AEGinMD]

I'm not sure I would classify the OP as a rant.
It's a well thought out customer feedback post, instead.

Too bad this forum and the tagged Ford account will be far short of the eyes/ears at Ford that should see/hear it.

If the original post was not a rant, then there's no such thing as a rant. I'm happily road-tripping to see family this lovely spring weekend in my beloved '22 iceblue silver baby & nothing mentioned in the post & responses will even occur to me after I post this! Happy driving, y'all.

 

[JeffGo]

<counterrant> I'm 68, more "tech savvy" than some of the whining 40 year olds on this forum, having been in tech since I was 17. So, you can stop complaining about us 65+ (and get off my lawn!) I use the phone app all the time, I only use PAAK - one reason I bought a car with PAAK so I don't have to carry a huge FOB. I don't complain about the speedometer being shifted a few cms to the right, or the lack of a powerbar when the percentage of charge gives the same info. I use all the tech features (again, why I buy cars with the latest). The MME is far more engaging than the sh*tty T products and Ford is far more customer focused than the pompous CEO of that company. People need to get on with their lives - and stop being so condescending. </counterrant>

 

[DaMeatMan]

I'm with you. I think that the following items will help the OP get on the road to happiness.

1. Laxative
2. Sedative
3. Douche bag
4. Toilet Paper
5. Tesla Vehicle of his/her choice

Lol, did you even read the OP? Or did you just wake up on the wrong side of the bed this morning, and go out looking for something to get mad about?

I said absolutely nothing about age in the OP, someone then commented to my post and suggested that they think 65+ was Ford's target audience for this vehicle, and in a nutshell suggested that things were kept overly simplistic, with very little data or feedback given to the driver for this reason. He then mentioned something about the new app, now displaying allot of this info. My response was simply that i think thats a bit contradicting since the use of an app is far more complex than just looking at whats displayed on the vehicle, and I honestly don't see my Dad, or many others his age that I know using an app to control their vehicles.

A couple folks took offense to this generalization, although I am talking about my Dad and others I know, but in any case I promptly acknowledged the generalization, and apologized.

You apparently also missed the parts where I mentioned on several occasions that I love my Mach-E, but I'm concerned that Ford is falling behind, are being far too slow and conservative, and are either not prioritizing or are completely ignoring what customers are asking for from day one when the software was first reviewed. The intent of the post was to ask what happened to the team (Edison) that was supposed to move fast and innovate, and why hasn't the software in this vehicle received tye same attention as the hardware?

All that said, perhaps you should listen to your own advice? ?‍

 

[DaMeatMan]

<counterrant> I'm 68, more "tech savvy" than some of the whining 40 year olds on this forum, having been in tech since I was 17. So, you can stop complaining about us 65+ (and get off my lawn!) I use the phone app all the time, I only use PAAK - one reason I bought a car with PAAK so I don't have to carry a huge FOB. I don't complain about the speedometer being shifted a few cms to the right, or the lack of a powerbar when the percentage of charge gives the same info. I use all the tech features (again, why I buy cars with the latest). The MME is far more engaging than the sh*tty T products and Ford is far more customer focused than the pompous CEO of that company. People need to get on with their lives - and stop being so condescending. </counterrant>

See my last post before this one.. no idea how this became an age related post, but for some reason besides the very obvious rant about very specific points, many folks have latched onto this age related sentiment and decided to hijack the thread.

 

[vsguru]

I’m sorta starting to get frustrated with this old = technically incompetent sentiment. I’m 67 years old and I’ll remind folks that my generation was the first to implement desk top computers. We sent the first emails (before the internet). We used phone modems and adopted the first cell phones. We had satellite tv for the first time in our homes. I won’t even go down the space program list.
I bought a Mach-e to learn and explore the EV world from a technical curiosity standpoint. We are all somewhat spoiled by our highly refined cellphones but don’t seem to remember what a nearly useless brick they were three years in. EVs will get there but it’s very early.

I agree with everything you said and the reasons, with these additions:

- I'm way past frustrated with the age assumptions you mentioned. I use the app everyday to operate as many functions as are available/needed
- I'm also well past (74 y/o soon) most of the ages mentioned in this thread and forum. I am very well informed on ICE car operational measurements with deep hands on experience with ICE engines because I was interested and challenged by working on them myself. Sure, I would not refuse some additional, configurable instrumentation but it's not a big deal. Faster charging would also be fine but, again, not a big deal.

Everything I need to safely operate the vehicle and have fun is available to me as-is. NONE of the rants in OP make me upset at all.

I purchased my MME with primary goals of:

A) Not an ICE or hybrid. (I previously had a Ford Energi Hybrid, and while car itself was fine and had fun instrumentation, the roughly 20 mile electric range convinced me that it would be my last hybrid.)
B) Having an EV that is sporty, unique-ish (i.e. not a T----), exciting, safe and fun to drive with decent range
C) Ability to 'refill' at home and wake up to a full 'tank'

My MME satisfies ALL of these needs as built by Ford. It is one year old next month and it has been operationally 100% perfect! I am 100% happy with it. Although the dang wind noise is not wonderful. (Yes, I had the mirror wind noise kit installed, but with no change for the better).

 

[hepidy]

@Ford Motor Company this is going to be a bit of a rant, that I think you really need to hear, and I'm going to encourage folks to air the grievances here as well because I think you need to hear it.

First off, where are you Team Edison? I'm asking because it was my understanding that this team was built to get around the red tape and bureaucracy that would have never allowed Ford to build the Mach-E, and that very same bureaucracy would have surely run Ford Motor Company into the ground.

What bureaucracy? Let me share this 1 min snippet that I think eloquently summarizes how your company is run, and what I believe Team Edison was designed to avoid:


That said, you folks DID build the Mach-E, and the Mach-E was a FANTASTIC EFFORT at your first real EV, but it seems to me that you folks stopped short and called it a day as if the job was done with that initial release.

As an outsider looking in it seems to me like your hardware development went through Team Edison, while your software development went through the same old antiquated conservative, boring nonsensical beurocratic process that you were trying to avoid with Team Edison.

Here's just a snippet of what I mean by that:

1) The driver facing instrument cluster is completely NON-CUSTOMIZABLE. You folks have more customization in a Ford Escape, or a ten year old Ford of virtually any model with a digital screen, yet in your FLAGSHIP PRODUCT, you give the customer literally zero customization options?? Why in the world do you think this is OK?? ? Not to mention that you recently broke the animations via a software update, and any sort of differentiating meager customization that was there between drive modes, yet I've received several updates since then and this is not fixes. I won't beat a dead horse here, but the forum is filled with posts about the update 6.1.8.0 I believe which broke the centered speedometer, placed a silly usless car icon in the center (regardless of driving aids on or off), and forced the speedometer to the side which is exactly where most folks have their hands. The forum is filled with pissed off customers ranting about this, you obviously know about it, yet software update after software update, does not resolve it... why??

2) You hide REQUIRED and USEFUL INFORMATION from your customers, by refusing to show us charge rate, regen rate, battery temp, power de-rating, etc.. why? Do you think customers are to dumb to understand what this means? Do you think it would overwhelm us? Why does a 10 year old Nissan leaf ?, and virtually EVERY OTHER EV released since then, display this info to the driver, by your bleeding edge flagship product tells me one thing ans one thing only.. my speed, and that is basically it. Why Ford?? Why are you ok with this???

3) Why do you simply refuse to give us one simple generic battery slider setting that allows us to set the GLOBAL max charge percentage limit no matter where (geographically) I plug in to charge. Why have do I have to fiddle with this setting at every single new location in order to prevent the battery from charging to 100% BY DEFAULT!? You tell us to charge to a max of 90% for daily use, but your default logic LITERALLY CHARGES TO 100% unless the customer intervenes by defining the max charge rate for that particular location. Drive down the street and plug in, guess what, I have to intervention again, and again and again.. everyone else does this differently with one unified global setting, and it works, yet somehow you think this absurd logic is OK?? Why??

4) Battery preconditioning... not only did it take years for you to implement this after your initial product release, but you did so in a way that REQUIRES the customer to use your built-in navigation. Why?? Your built-in navigation, and virtually every built-in navigation from any vendor is inferior to what is available to every single customer via carplay or android auto with Google maps. Why Don't you just give us a button that says "precondition", and then start preconditioning the battery for the next 20 or 30 min ON DEMAND, so that everyone can precondition no matter what navigation solution they use. Furthermore, if I know where the charging locations are on my route, and if I don't want to mess with my navigation, why can't I just press one single button, 30 min before my arrival? Instead, we have to jump through hoops, waste our time fiddling with an inferior navigation system, in order to save the 20 or 30 min required to bring our batteries up to temp in the dead of winter so it doesn't just charge at 20 or 30kwhr. Why Ford???

5) I'm a Canadian and while I see my American neighbors with the EXACT SAME CAR get to enjoy YouTube entertainment in their vehicles, for some reason you thought your Canadian customers were not worthy of this? There can be absolutely no good reason why you don't allow this, particularly when you control the software, you know when the car is stationary and parked, and or when the car is in motion. So from a saftey perspective this can't possibly be the reason why? Also my understanding is that your just utilizing the web browser (which is already there) and this can't possibly be a licensing issue for a YouTube app in Canada.. so what gives? Be consistent in what you offer your customers!

Your first product was released over 3 years ago, and all of the above is just software, that COULD HAVE been improved at any time via a very simple over the air update if someone over there actually cared about the user experience, but for some reason these issues (and so many others) which I'm sure others will tell you about, end up at the bottom of the list of your priorities, yet your still releasing BRAND NEW REFRESHED DESIGNS, that has all these same silly nonsensical software issues, and that tells me that your not taking this seriously. The competition is absolutely fierce out there, there are so many product offerings out on the market right that directly compete with you, and your dropping the ball hard on absolutely silly low hanging fruit that can easily be fixed by a junior software developer. Why Ford??

The Mach-E could be so much better, the hardware is there, the asthetic and apealing design is there, but you CHOSE to fall short on software... and you even poached the software guy that was working on the Apple car... how is this even possible or acceptable to you almost 4 years into the release of a flagship product that you are heavily leaning into for your very survival as a company? I just don't get it, but perhaps you can enlighten me?

Hey leave the good people at Ford alone they’re finally getting around to building the Lions into a Super Bowl team ….I’ll take that over preconditioning Mrs. Ford thank you. Also thank you for the precut exhaust holes for my Borla exhaust I love saving the environment and ringing up those Scat Packs

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