Tesla wants your Mach-E

[Sandpiper]

There were a couple issues

1st was the software change that Ford made to compensate for the faulty charge port issue. Instead of fixing the charge ports, they changed the software to throttle the Level 2 charge speed to keep the charge port from overheating.
And nobody even knew it had happened. Seems like this should have been in the software release notes at a minimum.
One day my car was charging nice and fast at 9.6 kwh's and the next day it was down to 6KW
I took it to the dealership and they were as useless as Bruce Jenner's breast milk
They kept the car for over a week, charged it up one time using a 6kwh charger and said they could find nothing wrong. Even though I had told them it only seems to happen when using a 10KWH charger. Again, the dealership was useless
The service advisor told me he had multiple MME's in the shop for the same reason, so that should have been their first clue. But they could not be bothered to even try and work through the problem. It was not until I saw a post on this forum that I found out what the cause was.

2nd was the known issue with the coax cable for the front camera. Mine failed, and again this is a known defect. The dealership quoted a price of over $3k to replace (they wanted to replace the coax cable, the camera, and the IPMA) and again, because the dealership is useless, they could not say that it would fix the problem. I would just have to cough up $3k and see if they could fix it.

3rd is just the terribly slow recharge speed at DCFC's
and
4th is related to 3rd, there were many times in the winter of 2022 when EA was starting to fall apart, I would plug in and only get a 32KW recharge speed and I thought it was the car limiting the charge rate because the battery was cold, because back then they did not even have the precondition by navigating to a charger feature in the software) but I had no way of knowing because the car did not and still does not display anything about the charge rate, i.e. requested speed from charger and speed the charger is delivering. ( in 2021 the EA chargers themselves displayed this info, but they removed it from the screens)
It was not until much later that I realized that the 32KW speed was the default speed for an EA charger when it has a problem that does not completely take it offline, had the car displayed the requested charge rate I could have known it was the charger and tried switching to a different charger. So in the winter of 2022 I spent a lot of time unnecessarily at charge stations recharging at 32KW's because of this aversion of Ford to giving the drivers info about what the car is doing.
5th is related to 4th, the fact that there is so much info that Ford does not display, information that would be important to know. i.e. is the car preconditioning the battery or not. Who knows? the car doesn't say if it is

There are other smaller issues, but these were the biggest for me.

Some of these issues have already been rectified such as the battery preconditioning. Only the 2nd issue is really perplexing but I guess it was out of warranty?

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[Mach1E]

Some of these issues have already been rectified such as the battery preconditioning. Only the 2nd issue is really perplexing but I guess it was out of warranty?

The 2nd issue is known and I remember reading from some people here that half the time you can fix it for free yourself. The other half it is a bit to fix, but shouldn’t be that expensive.

 

[CSmith]

I think it also depends on your dealership. My wife and I have been fortunate to have a great experience with a dealer and salesman. I got my MME in early August and this is the 5th car we’ve gotten from the same dealer and salesman. Helps to have a dealer be upfront about everything and not be out to make a quick buck. Now I have not had to use service yet for the MME, but any other vehicle we’ve needed service from this dealer has gone well.
As for charging, I have not done a road trip yet. But it helps that 3 people in our company own Teslas including the owner. So we have level 2 chargers I can use anytime. Makes charging easy.
Have fun with the Y, it’s a pretty good ev.

 

[SpeedRacer72]

I think it also depends on your dealership. My wife and I have been fortunate to have a great experience with a dealer and salesman. I got my MME in early August and this is the 5th car we’ve gotten from the same dealer and salesman. Helps to have a dealer be upfront about everything and not be out to make a quick buck. Now I have not had to use service yet for the MME, but any other vehicle we’ve needed service from this dealer has gone well.
As for charging, I have not done a road trip yet. But it helps that 3 people in our company own Teslas including the owner. So we have level 2 chargers I can use anytime. Makes charging easy.
Have fun with the Y, it’s a pretty good ev.

The dealership I purchased my MME from is the largest Ford dealership in Northern California. I am sure they do good work on F-150's etc.,
But when it comes to EV's, what is happening is the service manager is sent to training on the MME and he is supposed to come back and train the technicians.
Another Ford dealership I talked to said the same thing. So they are not factory trained technicians and none of them own an EV so they do not know much about charging or anything else that is EV specific.

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