Wireless Android Auto: Warranty or skip

[flapjake314]

My 3-year warranty is expiring at the end of this year, I do have the extended warranty but then I'd have to pay the deductible.

Within my first few months of ownership my vehicle GPS stopped working. It took the dealership 1 month holding the car, 4 separate visits (they kept saying they fixed it when they didn't so I kept bringing it back), and they finally replaced the antenna and the GPS was fixed.

However at the same time the fix seems to have broken my wireless android auto (it disconnects maybe 3-5 times within a 10 minute span). Carplay is fine, I suspect when they did the GPS antenna it messed up something that wireless android auto uses.

Given how bad the first repair experience was and the fact that wired android auto was still working, I've been using the wired version for the past 2 years and it's fine. The problem is also difficult to reproduce (tech would need to have an android phone and sit there for 2-5 minutes and wait for the disconnect, they were so bad at seeing the GPS issue already...)

Question: should I bring the car back in to get this wireless android auto issue fixed before the warranty expires? There aren't other dealerships nearby (and the further ones I called actually refused to take me saying they only service cars they sell).

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[emichnov]

If I could permanently shut off wireless android auto, I would. I find it overheats my phone and eats its battery, so I have to plug it is anyways. If I were you, I'd consider myself lucky and not bother with the service call.

 

[Bruboy]

absolutely - but you may have to show them the issue or as you already said they will just say "they can't reproduce the customer's concern"

 

[Fenix]

Wireless android auto auto shutoff is a known issue for all cars. This was caused by the latest update to AA and has nothing to do with the mach e itself.

 

[351wpwr]

Mine shuts off all the time also

 

[flapjake314]

If I could permanently shut off wireless android auto, I would. I find it overheats my phone and eats its battery, so I have to plug it is anyways. If I were you, I'd consider myself lucky and not bother with the service call.

i hear you, i actually never LOVED wireless AA, it's just a matter of now i'd be kind of locking myself into never having it (and it's just kind of annoying to have something that doesn't work). that said seeing everyone's comments here i am indeed kind of leaning towards not bothering...

 

[flapjake314]

Wireless android auto auto shutoff is a known issue for all cars. This was caused by the latest update to AA and has nothing to do with the mach e itself.

Mine shuts off all the time also

how often are you guys having it shut off? before my GPS fix i'd say it was something like once every 2-4 hours (i.e. there'd be multiple drives without disconnect, but it wasn't rare to see it either). i'm now at ~3 times every 10 minutes or so (i.e. i can't drive more than a couple blocks without it disconnecting, it's completely unusable, it's disconnecting dozens of times within a 1 hour drive). i'm pretty sure most people are not at this level of issue?

 

[351wpwr]

Same on a 23 since day one. Purchased in November new.

 

[flapjake314]

Same on a 23 since day one. Purchased in November new.

wow ok. guess it's a skip (because it sounds like they'll really have trouble solving it)... thanks guys

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