X-Plan PIN Help (Resolved)

[srogers]

I received an X-Plan PIN in March 2020 because of the Ford stock I own. On March 3, I submitted a request for a new PIN since my old one expired, but I have not received the PIN. My Mach E arrived today, but I can't pick it up, or I will lose the X-Plan discount.

I asked the dealer if they could help get a new PIN, but they said they could not help. The email address I submitted the X-Plan forms to is [email protected].

Does anyone have any contact information for a person that can assign a PIN at Ford?

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[SteelMach]

I received an X-Plan PIN in March 2020 because of the Ford stock I own. On March 3, I submitted a request for a new PIN since my old one expired, but I have not received the PIN. My Mach E arrived today, but I can't pick it up, or I will lose the X-Plan discount.

I asked the dealer if they could help get a new PIN, but they said they could not help. The email address I submitted the X-Plan forms to is [email protected].

Does anyone have any contact information for a person that can assign a PIN at Ford?

You can try the AXZ-Plan help desk at 1-800-348-7709, they may be able to help you get the PIN faster.

 

[trutolife27]

I received an X-Plan PIN in March 2020 because of the Ford stock I own. On March 3, I submitted a request for a new PIN since my old one expired, but I have not received the PIN. My Mach E arrived today, but I can't pick it up, or I will lose the X-Plan discount.

I asked the dealer if they could help get a new PIN, but they said they could not help. The email address I submitted the X-Plan forms to is [email protected].

Does anyone have any contact information for a person that can assign a PIN at Ford?

your car is going to be ready tomorrow?

 

[Maquis]

I am surprised to hear that. When I applied for X plan as a shareholder, I got my PIN about an hour after sending my application in.

 

[srogers]

your car is going to be ready tomorrow?

Yes, it is at the dealer now. I just need to get this X-Plan issue resolved so I can pick it up.

 

[trutolife27]

Yes, it is at the dealer now. I just need to get this X-Plan issue resolved so I can pick it up.

ok.

 

[trutolife27]

Yes, it is at the dealer now. I just need to get this X-Plan issue resolved so I can pick it up.

check your messages.

 

[RedStallion]

I received an X-Plan PIN in March 2020 because of the Ford stock I own. On March 3, I submitted a request for a new PIN since my old one expired, but I have not received the PIN. My Mach E arrived today, but I can't pick it up, or I will lose the X-Plan discount.

I asked the dealer if they could help get a new PIN, but they said they could not help. The email address I submitted the X-Plan forms to is [email protected].

Does anyone have any contact information for a person that can assign a PIN at Ford?

When I submitted a request two weeks ago, it took them 3 days to send a PIN. I don't think they work on weekends, so it may still come some time later this week.

 

[srogers]

Thanks for everyone's help. I was able to get a PIN through a long-time friend.

 

[Maric]

Grats on your car!

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