SJ_Okay
Well-Known Member
- First Name
- Scott
- Joined
- Feb 25, 2020
- Threads
- 20
- Messages
- 834
- Reaction score
- 948
- Location
- UK
- Vehicles
- ‘23 GTPE
- Thread starter
- #1
How many of us are there on this forum ??
I noticed that a lot of the US customers were saying that you could configure your order at a later date, however I’ve spoken to the dedicated Mach-E team here in the UK and they have said it is not possible. I changed my mind on which variation I wanted and based on what I had read on here, I was just going to wait until the dealer called before I changed it. I’m very glad I decided to check by ringing my allocated dealership... they were not able to help me with an answer and it took some being transferred around the Ford Trust UK switchboard until was eventually able to get a dedicated number for Mach-E customers. I’m glad I did, as I rang them and I was told I would not be able to change my order at a later date unless I cancelled the pre-order and placed a new one. Thankfully they were very helpful and managed to go into their system and update my order without me having to cancel and re-order. Just thought I would share this info here, in case any of you here, like me, wanted to change your order and believe that you can do it at a later date. You can’t... at least not without losing your place in the queue.
Also, I haven’t found a thread for UK only customers, so I figured this can serve as one! It seems for the UK we’re even getting less info than those in the rest of Europe? Anyone else feel like this?
I noticed that a lot of the US customers were saying that you could configure your order at a later date, however I’ve spoken to the dedicated Mach-E team here in the UK and they have said it is not possible. I changed my mind on which variation I wanted and based on what I had read on here, I was just going to wait until the dealer called before I changed it. I’m very glad I decided to check by ringing my allocated dealership... they were not able to help me with an answer and it took some being transferred around the Ford Trust UK switchboard until was eventually able to get a dedicated number for Mach-E customers. I’m glad I did, as I rang them and I was told I would not be able to change my order at a later date unless I cancelled the pre-order and placed a new one. Thankfully they were very helpful and managed to go into their system and update my order without me having to cancel and re-order. Just thought I would share this info here, in case any of you here, like me, wanted to change your order and believe that you can do it at a later date. You can’t... at least not without losing your place in the queue.
Also, I haven’t found a thread for UK only customers, so I figured this can serve as one! It seems for the UK we’re even getting less info than those in the rest of Europe? Anyone else feel like this?
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