So, I was rolling up on 10,000 miles…

Pushrods&Capacitors

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Discount Tire will rotate, and balance, tires for free. When they do so, I look at my brakes. Done.
I use Discount Tire for all of our vehicles but they do not provide this service unless you’ve purchased the tires from them, if you have they do it for the life of the tires.
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RickMachE

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I use Discount Tire for all of our vehicles but they do not provide this service unless you’ve purchased the tires from them, if you have they do it for the life of the tires.
Actually, they do.

I started using Discount Tire in 1978. Moved away, came back 17 years ago. Took my 2010 Fusion Hybrid to them for free tire balancing and rotation, then ultimately bought a set of tires while owning it. Took my 2013 F-150 to them now 6 times for tire balancing and rotation. Tires are new OEM tires. Took my 2018 Fusion Energi to them once, same.

They'll also do free flat repair. As a result, DT gets ALL my tire business.
 

RickMachE

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While I was in the Ford Dealership this morning getting the maintenance done, they did do the PAAK update for my car. At no cost. Perhaps you should stick to commenting on Tesla’s?
PAAK is a known problem.

They won't do updates if you don't have the problem (unless your dealership is saying you told them you had a problem), or unless Ford tells them to apply it to all vehicles if they are in for other work.

They may choose to update the Mach-E with specific things, for some period of time, because they want a positive experience and to fix things they realize that never should have gone out with that problem - but historically they never do updates just because there is an update. My 2010 Fusion Hybrid got a check engine light after warranty expired. Due to a software update that fixed it, i.e. they could have done the update during warranty and that would have saved me $125 - but I had no problem during warranty, so the update was not needed then.

Conversely, they updated software on my 2013 F-150, outside warranty, because the transmission can have an issue and they issued a recall to update the software.

My 2018 Fusion Energi never got an OTA update on Sync, or on Nav. I downloaded and applied all of them via USB stick. Dealer never did any, because none of them fix a problem that was noted in a recall or that we had happen.

It will be interesting to see how they handle things going forward. Techs get paid for their time, and dealers want reimbursement.
 

iam-s-Hon

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While I was in the Ford Dealership this morning getting the maintenance done, they did do the PAAK update for my car. At no cost. Perhaps you should stick to commenting on Tesla’s?
PAAK should be covered under the open TSB. I don't think he's incorrect there.
 

BMT1071

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While I was in the Ford Dealership this morning getting the maintenance done, they did do the PAAK update for my car. At no cost. Perhaps you should stick to commenting on Tesla’s?
At your request or unprompted?
 


BMT1071

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PAAK is a known problem.

They won't do updates if you don't have the problem (unless your dealership is saying you told them you had a problem), or unless Ford tells them to apply it to all vehicles if they are in for other work.

They may choose to update the Mach-E with specific things, for some period of time, because they want a positive experience and to fix things they realize that never should have gone out with that problem - but historically they never do updates just because there is an update. My 2010 Fusion Hybrid got a check engine light after warranty expired. Due to a software update that fixed it, i.e. they could have done the update during warranty and that would have saved me $125 - but I had no problem during warranty, so the update was not needed then.

Conversely, they updated software on my 2013 F-150, outside warranty, because the transmission can have an issue and they issued a recall to update the software.

My 2018 Fusion Energi never got an OTA update on Sync, or on Nav. I downloaded and applied all of them via USB stick. Dealer never did any, because none of them fix a problem that was noted in a recall or that we had happen.

It will be interesting to see how they handle things going forward. Techs get paid for their time, and dealers want reimbursement.
Techs get paid when the dealer gets paid.
 
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JoeDimwit

JoeDimwit

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At your request or unprompted?
The service advisor I worked with said “I believe there is a recall on your car. Let me check to see if there are any other updates on your car”.
 

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The side benefit you get from having dealer service records is an increase in trade-in/resale value when the time comes.
Do people still trade in cars? I've never done that and for good reason. My dealer was going to give me $1,500 trade-in on my 2009 Edge with 177,000 miles. Less than a week later I sold it to a private party for $5,500. The person that bought it never looked at the brakes or almost anything else. He even purchased in dark without seeing it in the daylight. And he drove 50 miles to buy it.

I've owned over 13 new cars and never traded in a single one. No one has ever asked to look at the brakes or service records and I've always sold them for more than double what the dealer would give me on a trade-in.

Trading in a car is probably the biggest rip-off in today's world.
 

Pushrods&Capacitors

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Do people still trade in cars? I've never done that and for good reason. My dealer was going to give me $1,500 trade-in on my 2009 Edge with 177,000 miles. Less than a week later I sold it to a private party for $5,500. The person that bought it never looked at the brakes or almost anything else. He even purchased in dark without seeing it in the daylight. And he drove 50 miles to buy it.

I've owned over 13 new cars and never traded in a single one. No one has ever asked to look at the brakes or service records and I've always sold them for more than double what the dealer would give me on a trade-in.

Trading in a car is probably the biggest rip-off in today's world.
At the risk of sounding like a dick, your trade in example of a 177K mile Edge isn’t the same as a low mileage Mach E in 3-4 years or so. Also, your buyer sounds like a desperate type if he didn’t even inspect the vehicle. Of course a dealer gives you jack squat for a 177K mile Edge because he’s sending that mofo right to auction anyway.

You obviously trade in older high miles cars if you always get double what the dealer offers. My last personal trade-in was a 2012 Mustang GT/CS with 28K miles that had a NADA private party value between $27-28K at the time (July 2015). My dealer was offering me $26,500 (nada trade value was 25-26.5K) tops after working them over for a day. I took the $26.5K and then that amount got subtracted from the State Sales Tax liability on the $37K CPO 2014 SS sedan I was buying. So, I ended only paying the TX State sales tax of 6.25% on the $11,500 difference rather than the whole $37,000 I would have if I sold my car privately. So, I saved myself $1600 in taxes. And I didn’t have to advertise my car, deal with joyriders, lowballers, or just general morons and hope to get the max value.

Quick n dirty - you trade in old worn out whips, sell it outright. You trade in newer, clean, higher-value ones, trade-in may be better. Especially if you shop it around and come armed with a true idea of its value.
 

Pushrods&Capacitors

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Actually, they do.

I started using Discount Tire in 1978. Moved away, came back 17 years ago. Took my 2010 Fusion Hybrid to them for free tire balancing and rotation, then ultimately bought a set of tires while owning it. Took my 2013 F-150 to them now 6 times for tire balancing and rotation. Tires are new OEM tires. Took my 2018 Fusion Energi to them once, same.

They'll also do free flat repair. As a result, DT gets ALL my tire business.
I’ve used them since the late ‘90s and they’ve been great. Only use Tire Rack if DT can’t get what I want quickly enough. But, Joe-blow coming in off the street doesn’t get free rotations like repeat, long term customers like us. At least not at all locations.
 

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I've owned more than 13 new cars in my lifetime. Driven over 1,000,000 miles. In all that time I've never taken any of my cars to the dealer for routine service. And, when I've taken the car to the dealer for warranty service they've never once asked to see my maintenance records or denied warranty service. I think I'll be fine letting Tire Man rotate my tires. With him I'm in and out in less than 5 minutes at no charge.
Wow…..a less than five minute tire rotation?
Very impressive.
 

BMT1071

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blue92lx

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If you go to the service and support page in the FordPass app, there is a maintenance schedule. Basically, every 10,000 miles the want you to check driveline components for wear, rotate the tires, and check the brakes and cooling systems. If I had a decent shop jack and jack stands, I’d do it myself.
Whoa whoa whoa hold on there cowboy. My service tech last time I did an oil change on my fusion said he'd never see me again once I get my MME.
 
 







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