Shipped on 9/21 but they're in a black hole!!

Motomax

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I have a 9/21 ship date and a ETA of 10/27 to 11/02. Nothing on pals portal, but vehicle had an assigned rail car at the famous ramp 5J, Lecheria Cuap, EM Mexico on 10/8. Highly unlikely but possible it will be in Utah by the 11/2 ETA. Premium EX4.
Sounds like a two week delay instead of the one week I was anticipating. Hopefully that’s the same for the rest of us. You should have a pals update by next Monday if it did ship.
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jeffMachE

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I have a 9/21 ship date and a ETA of 10/27 to 11/02. Nothing on pals portal, but vehicle had an assigned rail car at the famous ramp 5J, Lecheria Cuap, EM Mexico on 10/8. Highly unlikely but possible it will be in Utah by the 11/2 ETA. Premium EX4.
Mine is coming to Denver, but as of early last week, while it showed Shipped on the VVR, it wasn't even showing ramp 5J. I just contacted my dealer again to see if there have been any updated to the VVR.
 

jeffMachE

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Mine is coming to Denver, but as of early last week, while it showed Shipped on the VVR, it wasn't even showing ramp 5J. I just contacted my dealer again to see if there have been any updated to the VVR.
And the reply from the dealer is that it is still not showing any update on the VVR with a rail car or any other information. I think my car must be sitting in a corner of the storage lot in Mexico drinking tequila and not wanting to move. I've heard tequila does that...
 

jeffMachE

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And now starts week 5 of no updates in Ford systems (VVR) and no update in palsapp. The car is built, I can add it to FordPass and hit the Activate button. I can see the modules come alive via the link from another thread. But for some reason, there is no update available on where the car actually is.
 

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And now starts week 5 of no updates in Ford systems (VVR) and no update in palsapp. The car is built, I can add it to FordPass and hit the Activate button. I can see the modules come alive via the link from another thread. But for some reason, there is no update available on where the car actually is.
Exactly the same for me as well.
 


Accord07

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I saw two vehicles on my dealer's website, both showing a ship date of 9/15; one was delivered on 10/12, the other hasn't shown up yet (and there is no record of it going through Kansas City per palsapp.com).
 

agoldman

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And now starts week 5 of no updates in Ford systems (VVR) and no update in palsapp. The car is built, I can add it to FordPass and hit the Activate button. I can see the modules come alive via the link from another thread. But for some reason, there is no update available on where the car actually is.
Yeah this seems to be the norm. And Ford seems to be clueless as to how this basic information might be valuable to their buyers.
 

jeffMachE

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An update - spoke to my dealer today and they received 4 Mach-E's yesterday. 2 of them had no updates in palsapp before the received them - they were notifed by the local trucking company that brings them from the Denver train depot to the dealer that they had 4 incoming cars. In other words, the VVR and palsapp are only semi-reliable.

My car remains showing 10/28 - 11/3 for delivery on the Ford order tracking site, no changes since the data first showed up when the car completed its build. The VVR has not been updated. We'll see if it actually shows up next week
 

mwsno

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Lets see if my GT arrives by tomorrow... When I spoke to the dealership he explained to me that they have no clue when their shipments arrive and just magically appear. Then it'd be 1-2 days to check in.
Ford Mustang Mach-E Shipped on 9/21 but they're in a black hole!! 1634746660868
 
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Carlos J. Marrero

Carlos J. Marrero

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At last I hear some news today regarding mine. The seller tells me that he left this morning from Mexico by train. The Cargo Ship theory faded, at least in my case.
 

HuntingPudel

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And the reply from the dealer is that it is still not showing any update on the VVR with a rail car or any other information. I think my car must be sitting in a corner of the storage lot in Mexico drinking tequila and not wanting to move. I've heard tequila does that...
There’s a reason they call it “Ta-KILL-ya.” ?
 

RedStormREHS

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My GT was produced 7/17; built 8/19 (chip delayed), shipped f/Plant on 8/20; "delivered" to Muncie ramp in KC 9/13 and somewhere now in transit [ptobably Mira Loma Rail Yard! ETA was 10/8! Dealer doesn't have an idea when it'll be trucked to them. They cannot will-call any vehicles from the local distribution yard any more.
 

agoldman

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Lets see if my GT arrives by tomorrow... When I spoke to the dealership he explained to me that they have no clue when their shipments arrive and just magically appear. Then it'd be 1-2 days to check in.
1634746660868.webp
well your 10/21 seems better than my N/A... oh and before it was N/A, it had been 9/1 up till last weekend. So basically, useless.
 

benk016

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My GT that shipped 9/28 keeps getting more and more weird with the tracking.

I got this email October 18th.....
Ford Mustang Mach-E Shipped on 9/21 but they're in a black hole!! 1634753984831



Today this tracker went from just saying my GT is "In Transit" to "Estimated in 5 days." but it's -5 days from the ETA date.
Ford Mustang Mach-E Shipped on 9/21 but they're in a black hole!! 1634753912683
 

agoldman

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These pathetic tracking attempts by Ford are just ridiculous. They just don't get the big picture.
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