Final Steps to BlueCruise Email

[hbirring01]

Just got an email from Ford for Final Steps to BlueCruise. They are now expanding to other EA members!

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[imstriker]

Woohoo, I'm in this group too. As Tom Brady would say when paid a fortune by Hertz... Let's Go!

 

[skiingj]

Got it too

 

[Texas-E]

I just got my email, too. For those interested, this is what it says.

******
Hi Valued Ford Early Access Program Member,

We are expanding our release of Ford BlueCruise™ software updates beyond our initial set of local participants. As a member of the Ford Early Access Program who signed up for Ford BlueCruise™ early access, you can still be one of the first to receive the next suite of Ford Power‑Up software updates. You'll receive between 5 and 7 updates depending on which vehicle you have, and at the end of this sequence of updates, you'll receive a message in FordPass notifying you that your vehicle has BlueCruise™ hands‑free driving enabled.

Some of these upcoming updates will require the vehicle off to install. During this type of update, you will not be able to lock, unlock or enter your vehicle. However, you will be able to exit your vehicle. We'll always send an in‑vehicle and in‑app reminder before the time you have scheduled the update so that you can make sure it occurs at a time that's convenient for you.

Our systems monitor these updates. If your software update fails, we'll trigger the update again and keep you on the same version in the meantime. If your update pauses due to loss of Wi‑Fi or cellular connection, the download will simply resume when connectivity is restored.

In the rare case that a critical system software configuration is not correct after the update has occurred, out of an abundance of caution, we will not let the vehicle operate. If this happens, contact the Ford Customer Relationship Center for Ford Power‑Up software updates at 1‑83‍3‑92‍6‑32‍87. Our Customer Relationship Center Team will work with you to get your vehicle towed to a dealership and ensure you have alternate transportation, if needed. We are committed to you receiving truly personalized service.

IMPORTANT NOTE: To enable us to assist our Early Access Program participants as quickly as possible in the event of an issue, we request you consider setting your update schedule each day Mon‍day through Fri‍day, between the hours of 8‍am and 11‍pm EST.

Please read the information below carefully to ensure you get the updates as soon as possible.

How to Prepare for Updates

Ensure Automatic updates are set to On

1. Select Settings on your vehicle's SYNC® screen
2. Select System Updates
3. Toggle Automatic Updates to ON

Set a schedule for convenient day(s) and time

Should you choose to set your schedule outside of the recommended hours above, please DO NOT set your schedule for 12‍:‍00AM. We have a known issue and you will not receive your updates successfully. (12‍:‍01 AMworks)

Again, we recommend setting your schedule each day Mon‍day through Fri‍day, between the hours of 8‍am and 11‍pm EST, at a time you will not need to enter or use your vehicle. As noted, you'll be notified via FordPass and on your SYNC screen prior to each update. You'll then have an opportunity to reschedule.

1. Select Settings on your vehicle's SYNC screen
2. Select System Updates
3. Select Schedule Updates
   1. If no schedule has been set, select the days of the week and time that you typically don't need access to your vehicle.
   2. Your set schedule will be recurring, so every time an update that requires your ignition to be off becomes available, it will be installed at your selected day(s) and time unless changed.
   3. If a schedule has already been set, you can come back at any time to change it
4. Select Save

When an update is ready for install, you can also choose to Update Now ahead of your scheduled time. You can do this when prompted on your in‑vehicle screen. From your SYNC screen, simply select one of these icons when it appears

,

or

, then proceed to Update Now. Or select Settings > System Updates > Update Details > Update Now. Please ensure you have enough time to complete the update, as you will not be able to use your vehicle during this time. Check your FordPass app for the latest information about how long each update will take (typically 15 to 45 minutes).

We Want to Hear From You

Your feedback is important to helping us improve Ford Power‑Up software updates. To make it easy, we've added a new Report Issue feature to our Ford Early Access website. Simply select the "Report Issue" button in this email – it will take you to a form where you can tell us about non‑critical issues and give general feedback.

 

[ebeponyan]

EA, but no email yet..

 

[ChasingCoral]

Just received my email, too.

 

[JamieGeek]

Hi Valued Ford Early Access Program Member

So is "hi" a greeting or are you a "Highly Valued" member??

This is great...

 

[Jimrpa]

Just received my email, too.

I believe you meant this video ?

 

[Jimrpa]

oh, and as I mentioned in two other threads, I got my email as well.

 

[rannebergerme]

Got mine as well. Checked the car and no updates available as of yet.

 

[Gullwingdmc]

I wonder how far apart they will stagger them, or will they just enable them all at once.

 

[skiingj]

I wonder when these updates will start pushing out. Middle of next week maybe? Not sure the timeline VIP EAs received their updates. Sounds promising many EA members will get BC before EOM. It looks very unlikely all job 1s will be completed anytime soon, maybe late April.

 

[dono]

Just received my "Final steps to Ford BlueCruise™" also. Two days after driving 1818 miles home from Florida.

 

[JCHLi]

I cannot wait until my email, I assume it will start with:

"Yo, Un-valued Ford Customer, we reluctantly are informing you that we have run out of other cars to update. Therefore you will be among one of the last people to receive this update.."

 

[BDC]

FWIW, I got this email Feb 25th, but I still have none of the updates So the email doesn't necessarily mean you will be getting BC any time soon.

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