Blue Cruise OTA update schedule, are they serious!

[mpshizzle]

I think I asked a pretty reasonable question. Ford gave options to make our car a brick for some unspecified period of time but suggested that wechoose to do it during the very time periods when most people need to use their car and specifically asked that we NOT do it when we least need the car and when it would be most convenient for the vast majority of people. At first glance it makes no sense is all Im saying.

You're in early access. You're the beta test. They want you to update during their business hours so you can call them for help if needed. This will not be the case for the general consumer. Makes perfect sense to me. Beta testers don't get the polished worry free experience that the general consumer should expect.

That being said, you can set your schedule to be whenever you'd like still

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[Dr Obnxs]

Some updates will always make the care undrivable. Like firmware updates for your breaking system. Thinking OTA can happen with an always drivable care is unrealistic expectation.

And bitching about having to be inconvenienced for BlueCruise update is such a first world problem. I'm stuck at 1.7.1 and that is a first world problem! Bitching about BlueCruise update issues is a 1%er of a First World Problem!

 

[TruWrecks]

I think I asked a pretty reasonable question. Ford gave options to make our car a brick for some unspecified period of time but suggested that wechoose to do it during the very time periods when most people need to use their car and specifically asked that we NOT do it when we least need the car and when it would be most convenient for the vast majority of people. At first glance it makes no sense is all Im saying.

If you didn't want the Early Access schedule then why did you apply? Doesn't make much sense to me. There are a lot of members here that would love to be in EA but got rejected, (wait-listed)

 

[JCHLi]

first of all, I included a

and second - many consider that to movie be the second-best Star Trek movie

Well, we can agree it is number two.

 

[SnBGC]

Pretty sure you misunderstood my comment. There will still be inhibit OTAs, not sure how you expect them to update systems without doing that. The instructions for EAP just say they prefer you to do these updates during a specified time in case you need to talk to someone.

Bummer. My Jeep updates without rendering the vehicle unusable. It shows a status bar on the screen and if you choose to start the vehicle then the update cancels. Seems simple to me and is prerry close to what Ford originally said would occur in the Mach-E. In fact, Ford said the updates would install on a "B" image and would run at the next start up. That is even better than what Jeep does.....if Ford would actually work the way they said it would. ???

 

[zhackwyatt]

Some updates will always make the care undrivable. Like firmware updates for your breaking system. Thinking OTA can happen with an always drivable care is unrealistic expectation.

And bitching about having to be inconvenienced for BlueCruise update is such a first world problem. I'm stuck at 1.7.1 and that is a first world problem! Bitching about BlueCruise update issues is a 1%er of a First World Problem!

While it is a first world problem, Mr DP did make a big thing about the car not being out of service for updates back in the early days. Perhaps that was the plan then things changed.

 

[zhackwyatt]

Bummer. My Jeep updates without rendering the vehicle unusable. It shows a status bar on the screen and if you choose to start the vehicle then the update cancels. Seems simple to me and is prerry close to what Ford originally said would occur in the Mach-E. In fact, Ford said the updates would install on a "B" image and would run at the next start up. That is even better than what Jeep does.....if Ford would actually work the way they said it would. ???

It does for a lot of modules. But not all of them. That's why there are inhibit and non inhibit updates. Most updates only updated modules that did one flash partition.

 

[macchiaz-o]

My Jeep updates without rendering the vehicle unusable.

Do you have access to its service manuals, similar to what you have for the Mach-E?

I'd like to see the details on how that works, which modules support cancellation for instance.

I have a suspicion that the Jeep update cancellation is only for the infotainment computer and nothing else. But I could be wrong. I tried to search for info on this and came up blank.

 

[SnBGC]

I have auto updates turned off too. However, those updates that inhibit car use, do not start at some random time, but require you to consent to the update.

Agree. How is that different than what I explained? (I haven't had any updates that inhibit the car yet.....just the updates that don't change anything except the Sync screen)

 

[SnBGC]

It does for a lot of modules. But not all of them. That's why there are inhibit and non inhibit updates. Most updates only updated modules that did one flash partition.

Ford did a poor job explaining it then. One of the most important reasons why I didn't buy a Tesla is because when I showed up to test drive the Model Y.....it was updating. Major red flag in my book.

I know a lot of tech minded folks love the idea of constant software updates and many here fall into that category. However there are a lot of owners out there that don't want to deal with the hassle on a frequent basis. An occasional update 2 or 3 times per year is fine and reasonable. Any more than that and the car becomes more needy than a trophy wife.
Just saying....

 

[SnBGC]

Do you have access to its service manuals, similar to what you have for the Mach-E?

I'd like to see the details on how that works, which modules support cancellation for instance.

I have a suspicion that the Jeep update cancellation is only for the infotainment computer and nothing else. But I could be wrong. I tried to search for info on this and came up blank.

I do not have access to the Jeep WSM. I do have an engineer buddy that I can ask though. What am I asking exactly? (Want to make sure I phrase the question accurately).

I do know that pulling the negative cable off the battery to reset F.O.R.M. (fuel and oil reset mode) also has a side effect where the uConnect system loses it's special "pages". So when it reboots after the LVB is reconnected just the basic infotainment stuff exists. The EV, Off Road and App pages have to download again which takes several hours. Happens in the background and you can still drive the vehicle. However the charge schedule or any of the remote app functions won't work until the download completes.

 

[macchiaz-o]

I do not have access to the Jeep WSM. I do have an engineer buddy that I can ask though. What am I asking exactly? (Want to make sure I phrase the question accurately).

Awesome -- please ask which modules support ABA swap and which ones require erase and write. If he's able to find that out, it will certainly help us to understand the potential of the cancel-and-drive capabilities.

 

[SnBGC]

Some updates will always make the care undrivable. Like firmware updates for your breaking system. Thinking OTA can happen with an always drivable care is unrealistic expectation.

Really? And yet that is wxactly what Ford stated.

It does for a lot of modules. But not all of them. That's why there are inhibit and non inhibit updates. Most updates only updated modules that did one flash partition.

This confuses me a bit. I think I understand what you are saying but I also think many here are too quick to accept the vehicle has to be immobilized for the update.

My 23 year old Ford has a PCM with 6 different sectors that I can switch back and forth on the fly. While driving down the road. Sometimes the engine will hiccup between some of the calibrations but otherwise it does fine. And these are all very different powertrain calibrations. Why can't the Mach-E do the same thing?

 

[Dr Obnxs]

Really? And yet that is wxactly what Ford stated.



This confuses me a bit. I think I understand what you are saying but I also think many here are too quick to accept the vehicle has to be immobilized for the update.

My 23 year old Ford has a PCM with 6 different sectors that I can switch back and forth on the fly. While driving down the road. Sometimes the engine will hiccup between some of the calibrations but otherwise it does fine. And these are all very different powertrain calibrations. Why can't the Mach-E do the same thing?

I'm not deep enough into the architecture of all the subassemblies to comment specifically.

But in general, the ability to run parallel subsystems increases cost and weight. It can be done, but there is no free lunch.

 

[shutterbug]

Ford did a poor job explaining it then. One of the most important reasons why I didn't buy a Tesla is because when I showed up to test drive the Model Y.....it was updating. Major red flag in my book.

In theory, Tesla store should have set their updates on the demos to take place only when the store is closed. That should be a total no-brainer.

Really? And yet that is wxactly what Ford stated.

I really don't think that's true. I do remember a Ford video that explicitly stated that while some updates will occur while you're driving, others will require the car to be off:

Now, this video says a "short period of time", and maybe they think that 2.5 hours is short. The video was uploaded to youtube on 10/20/2020, so well before the first customer deliveries.

I know a lot of tech minded folks love the idea of constant software updates and many here fall into that category

Some of us working with technology understand the risks involved and stay away from automatic updates. Better to wait a couple of days and see if some of the brave volunteers have tried and did not turn their car into a 5,000# brick.

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