After purchasing my new Mach E premium from the dealership they wont let me take the car home.

[schulmeia]

After completing the purchase of my 22 MME preminm the dealer informed me that I could not take the car home. Ford just issued a recall that involves the HV battery contactors that force the dealer to not release the car until the recall is completed. So after waiting 36 weeks for the car I now have to wait for this issue to be resolved. Bummer.

Sponsored

 

[Electric Goat]

This is probably better than buying the car then having it die on you in the middle of a 6 lane interstate

 

[RickMachE]

Too bad they had you sign for it. I would have waited for it to be released.

 

[schulmeia]

This is probably better than buying the car then having it die on you in the middle of a 6 lane interstate

You must be a sub sailor. So was I mate.

 

[Maquis]

Wow! Anyone have the recall number to know how widespread it is?

Never mind… I found the thread about the recall.

 

[Neil4Real]

Too bad they had you sign for it. I would have waited for it to be released.

Is that contract enforceable? Seems odd you could sign a contract saying they’re selling you the car but the recall specifically says they can’t sell cars, not just don’t give them to the customer. It would seem if they actually sent the paperwork to Ford saying the car was sold, they’d tell them they’re about to get fined. Hopefully OP digs in further and gets it voided. You’d be out of your mind to be making payments on a car you never even drove.

 

[yngwenli]

Can someone post the recall info link here? Is this the dreaded battery voltage thing that's been happening randomly?


Link on this forum:
https://www.macheforum.com/site/thr...e-battery-main-contactors-may-overheat.18681/

 

[schulmeia]

The delivery hold recall is Safety Recall 22S41. Says the dealer bulletin won't be available until 3rd quarter of 22. So the earliest I could get the car is in July. This is a major hiccup by ford. They better get busy at solving this fiasco. Until then I sit here paying payments on a car I do not have. The only reason I completed the purchase was to prevent the dealer from selling the car to someone else like was reported elsewhere in this forum

 

[ElectricSally813]

We are literally going through a buyback process right now and my replacement is sitting at the dealership. My husband has talked to the Ford buyback representative several times today and nothing has been said about any of this. We’ve already secured financing and don’t want to lose the interest rate, much less be out of a car either way. This is just crazy bad timing. ??‍

 

[Neil4Real]

The delivery hold recall is Safety Recall 22S41. Says the dealer bulletin won't be available until 3rd quarter of 22. So the earliest I could get the car is in July. This is a major hiccup by ford. They better get busy at solving this fiasco. Until then I sit here paying payments on a car I do not have. The only reason I completed the purchase was to prevent the dealer from selling the car to someone else like was reported elsewhere in this forum

Please read posts in your thread. They CANNOT sell the car during a sales hold. Read the notice. You need to talk to your dealer, if they didn’t allow you to take delivery, your sales contract is void since the stop sale prohibits them from selling a car. If they actually attempt to “complete” the sale, once they submit the paperwork to Ford, they’ll be fine $21,000. Doubt you paid a markup like that.

 

[schulmeia]

Please read posts in your thread. They CANNOT sell the car during a sales hold. Read the notice. You need to talk to your dealer, if they didn’t allow you to take delivery, your sales contract is void since the stop sale prohibits them from selling a car. If they actually attempt to “complete” the sale, once they submit the paperwork to Ford, they’ll be fine $21,000. Doubt you paid a markup like that.

The recall bulletin says nothing about selling the car. It only restricts the dealer from demonstrations or delivery. I own the car I just cannot take delivery of it.

 

[Neil4Real]

The recall bulletin says nothing about selling the car. It only restricts the dealer from demonstrations or delivery. I own the car I just cannot take delivery of it.

Which is essentially the same thing in this case. “However, it is illegal for dealerships to sell new vehicles that are subject to recalls without first repairing them.”
They can sell used cars with open recalls, but it is illegal for them to sell a new car with an open recall.

 

[scoopman]

It’s interesting but I believe the recall is not yet “open” under the law. Once it is they cannot sell new cars without completing the recall.
I think the notice today prevents legal liability for Ford if a car is delivered with a known safety defect.

However I cannot see how a dealer would be able to sell you the car but not deliver it and be able to complete the contract. I think they have to void the sale with you as they are not able to perform under the contract.

 

[tannerk89]

The recall bulletin says nothing about selling the car. It only restricts the dealer from demonstrations or delivery. I own the car I just cannot take delivery of it.

You’re right, they can and will sell the car. It’s not against the law or Ford’s rules. They just can’t deliver it or let customers drive it, like you said. I went through the exact same thing with the roof recall. Got mine right before I made the first payment. Good luck, hopefully they get it to you quickly.

 

[Neil4Real]

It’s interesting but I believe the recall is not yet “open” under the law. Once it is they cannot sell new cars without completing the recall.
I think the notice today prevents legal liability for Ford if a car is delivered with a known safety defect.

However I cannot see how a dealer would be able to sell you the car but not deliver it and be able to complete the contract. I think they have to void the sale with you as they are not able to perform under the contract.

That would make sense. I can’t see how anyone would agree to a contract if they won’t give them the car and you have to make payments for who knows how long.

Sponsored