Coming soon: BlueCruise 1.3

[sockmeister]

Like others have mentioned, $800 per year is not justifiable, but I'm happy to see the improvements for '21 Job 1 owners.

I'd be more willing to pay that fee as a lifetime amount. Otherwise, $100 per year seems reasonable for a feature like this. And I bet they'd get a lot more subscribers, too.

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[YunniorO]

Like others have mentioned, $800 per year is not justifiable, but I'm happy to see the improvements for '21 Job 1 owners.

I'd be more willing to pay that fee as a lifetime amount. Otherwise, $100 per year seems reasonable for a feature like this. And I bet they'd get a lot more subscribers, too.

Agreed and the OTA updates need to be as closely released across all MYs, specifically the 2022 and 2023 if they expect users to pay the same amount of money.

If a ‘23 MY is shipping with it, it shouldn’t be being pushed later on a ‘22 MY for example. If a 2022 and a 2023 are going to pay the same subscription price, updates should be available at the same time across those MYs. I can understand as a ‘21 owner, but Ford expects ‘22 MYs to pay the same as ‘23 so there definitely needs to be change there.

 

[George]

Still not worth $800/yr

I absolutely agree it's not worth it ! And it's especially annoying after having paid for extra to have the feature in the first place ! The minute my "free" trial service expires and they want to charge me to continue, it's over for me.

 

[CAL465]

Great news Ford

 

[Jim_I]

Wait! What?

50% of the time when I get in my 2021 Job-1 Premium delivered 03-30-2021 with my fob, it still sets itself to my wife's settings. I have to manually change it to my settings. And this seems to be impossible to correct. There are about a half dozen other well documented small quirks that we all have as well that seem will never to be corrected on our vehicles.

But I am supposed to believe that the new BC 1.3 will be able to drive me around 5 lanes of I-95 in SE Florida at 70-75 mph with all the crazies on the road and not get me killed???? I am less than convinced.....

If you want me to pay for new features, fix what is already supposed to work first.

JMHO

Jim

 

[JoeDimwit]

I'm glad to see Ford doing this and happy that I was wrong about Farley's comments being preemptive for bad news in regards to BC. I hope the roll out is not as bumpy as BC for Job1 vehicles was, but I think they have a large majority of the OTA issues figured out now.

What are you basing that thought on? Show me 1 single OTA update that has gone fleet wide in less than 2 months.

 

[DevSecOps]

What are you basing that thought on? Show me 1 single OTA update that has gone fleet wide in less than 2 months.

I'm referring to the fiasco with BC1 to job1 vehicles where they had to have many of them go in for those updates via a campaign because they jacked up the OTAs. I don't think we'll see that again, at least I hope not.

Why don't you show me where I said it would be a quick process? Oh wait... I didn't.

In one thread I get blamed for hating on Ford. Then in this thread I get blamed for defending Ford. I wish y'all could make your minds up.

 

[GreaseMonkey]

Wait! What?

50% of the time when I get in my 2021 Job-1 Premium delivered 03-30-2021 with my fob, it still sets itself to my wife's settings. I have to manually change it to my settings. And this seems to be impossible to correct. There are about a half dozen other well documented small quirks that we all have as well that seem will never to be corrected on our vehicles.

But I am supposed to believe that the new BC 1.3 will be able to drive me around 5 lanes of I-95 in SE Florida at 70-75 mph with all the crazies on the road and not get me killed???? I am less than convinced.....

If you want me to pay for new features, fix what is already supposed to work first.

JMHO

Jim

BC 1.0 can do it today. It might scare you to death hugging the right side, but it won’t kill you

 

[JoeDimwit]

42.

I see you are a man of culture.

 

[JoeDimwit]

I'm referring to the fiasco with BC1 to job1 vehicles where they had to have many of them go in for those updates via a campaign because they jacked up the OTAs. I don't think we'll see that again, at least I hope not.

Why don't you show me where I said it would be a quick process? Oh wait... I didn't.

In one thread I get blamed for hating on Ford. Then in this thread I get blamed for defending Ford. I wish y'all could make your minds up.

I’m simply saying that I do not believe they have OTA figured out at all. They still have not had anything roll out to the entire fleet within a timeframe that is still far longer than it should be.

what I mean by that is baring an issue showing up once they begin releasing an update, there should be a test pool they release to, then wait maybe a week to ten days to see if anything breaks, then hit the damn send all button and update every vehicle within 48 hours. They shouldn’t be sending OTA’s out to small bet he’s once they are sure it’s not bricking vehicles.

 

[DevSecOps]

I’m simply saying that I do not believe they have OTA figured out at all. They still have not had anything roll out to the entire fleet within a timeframe that is still far longer than it should be.

what I mean by that is baring an issue showing up once they begin releasing an update, there should be a test pool they release to, then wait maybe a week to ten days to see if anything breaks, then hit the damn send all button and update every vehicle within 48 hours. They shouldn’t be sending OTA’s out to small bet he’s once they are sure it’s not bricking vehicles.

In theory the test pool should be the EAP program. But the problem with that is that the EAP participants can't wait to get on the forums and talk about what they got, which is in violation of the terms... but nonetheless it would cause a major uproar if only EAP got BC1.3 to start... I can't even imagine the drama.

So Ford normally uses employees and people who have NDAs that can be enforced easier to test these things. That's what they did with the HVBJB originally. Problem with that approach is that it's a numbers game. Not very many people to report back issues.

I think Ford is a decade behind the ball technologically, but OTA deployment has improved in the last 2 years and I hope, for everyone who owns an MME, that 1.3 is a smooth rollout. I wouldn't be shocked at all if it's a cluster-fuck, but one can only hope.

 

[JoeDimwit]

In theory the test pool should be the EAP program. But the problem with that is that the EAP participants can't wait to get on the forums and talk about what they got, which is in violation of the terms... but nonetheless it would cause a major uproar if only EAP got BC1.3 to start... I can't even imagine the drama.

So Ford normally uses employees and people who have NDAs that can be enforced easier to test these things. That's what they did with the HVBJB originally. Problem with that approach is that it's a numbers game. Not very many people to report back issues.

I think Ford is a decade behind the ball technologically, but OTA deployment has improved in the last 2 years and I hope, for everyone who owns an MME, that 1.3 is a smooth rollout. I wouldn't be shocked at all if it's a cluster-fuck, but one can only hope.

I hope it’s a smooth rollout. I just don’t have any faith that it will be.


and, please, understand that this isn’t a personal attack aimed at anyone that may work on any of the BEV teams. I think the problem is systematic.

 

[narmstrong79]

Yeah I agree. I’m fact, some of us probably thought that was the case at the time of purchase. It was not obvious that it was a subscription IMHO.

Agreed. The window sticker just says "bluecruise" in the standard feature section on my 2022 premium unlike the "optional equipment" section on both my selects. I would argue that it shouldn't be a subscription.

Might open Ford up to some legal issues if we really wanted. The select when you picked it, it was $2100, then $2500 for the hardware+ 3 years then $600 for every 3 years after. I only know that from being a geek, the dealer wouldn't have known to tell me that.

 

[bp99]

Actually backing into spots is much safer when you pull out compared to backing out. Just sayin'.

But it's also a pain in the ass if you need to load stuff in to your trunk after shopping. It's also a danger to my car's paint if someone rolls a cart between cars to get to their backed in trunk.

 

[TheVirtualTim]

In theory the test pool should be the EAP program. But the problem with that is that the EAP participants can't wait to get on the forums and talk about what they got, which is in violation of the terms... but nonetheless it would cause a major uproar if only EAP got BC1.3 to start... I can't even imagine the drama.

So Ford normally uses employees and people who have NDAs that can be enforced easier to test these things. That's what they did with the HVBJB originally. Problem with that approach is that it's a numbers game. Not very many people to report back issues.

It's not really about NDA's ... it's more about the variety of testing that is needed and the difficulty testing every possible corner case. I am in the Early Access Program. Being in the program does not mean you are invited to every Early Access feature. I remember being asked to test a feature Ford was trying with their Ford Connected Charge Station (I have one) and it was a pretty cool idea. I asked if I was allowed to tell anyone and they encouraged me to do so.

Ford has internal test vehicles that get software updates first. Then they have employee company cars (management leases, etc.).

The limitation is that they can only test each car "once" because once the software is updated (whether or not it goes as planned) the car is no longer at the base software level. In the IT industry, you save the state of a system (backups, snapshots, etc.) and you can restore back to that point to re-test -- they can't do that with the cars. Also, there's not just one hardware configuration of these cars ... there are several variations and depending on the variation, software may need to be different for that car.

Next up they have the Early Access Program and this is the first opportunity for consumers to get exposure to new software updates. Even In that program they roll things out in "waves". In the software industry, it's very easy to have developers and QA testers run tests that pass -- because they can only test a limited number of conditions on a limited amount of hardware variations. When you roll things out to 'everyone' -- suddenly all kinds of issues start to show up.

Ford has to be very conservative as they roll things out. If there is any missed issue ... you can brick a lot of cars (even if the bricking is temporary) and that wouldn't be cool. Even being conservative about the rate that updates get pushed out to cars ... you can still read about the number of people who run into issues.

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