Mach1E

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Which is a great reason why - in the absence of companies ensuring their systems work - government regulation is needed. Even gasoline pumps are regulated in most states by departments of weights and measures.
Good point. And it’s needed yesterday!

These bad experiences for early adopters when it comes to charging are completely unacceptable.
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MellowJohnny

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It's been released GA, so it would be there if it was available in Canada. My guess is that you guys don't have it. I wonder if you drove across the border into the USA if it would appear. Prob associated by VIN so I doubt it.
I personally seem to be about a month behind with receiving OTAs vs what I see others here, so it may be another month.
 

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I personally seem to be about a month behind with receiving OTAs vs what I see others here, so it may be another month.
It wasn't an OTA though. It's a connected service so if it's not there you probably won't get it in Canada yet. It would be interesting to have other Canadian's check their cars.
 

AtomicInternet

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Charge Assist Pros:
  • You see more details about the chargers up front
  • It will hand off navigation to Nav once you select it and (presumably) turn on preconditioning
Thanks for this, good to know the handoff happens and it preconditions. Then back to the app to activate the charger once you're there.
 

circatee

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Hi Owners – Charging is about to get even better with another way to activate your charge experience!

Now, with Charge Assist, soon to be known as Public Charging, you will be able to search for and start a public charging session on the BlueOval® Charge Network right from your vehicle’s touchscreen. The best part? You now have the option to use either the vehicle’s touchscreen or the FordPass App on your phone to charge your car and complete a payment. This is especially helpful if you need to lend your car to a friend!

You will also be able to filter charging stations by charging speed and network and have a more seamless way to receive real-time information on new chargers, like availability and those in-repair all from inside your vehicle.

Just like you could before, you can still use the FordPass App – we are just giving you more choices for how you charge. As a reminder, the BlueOval Charge Network, North America’s largest public charging network by an automaker, is a “network of networks” that provides Ford EV drivers with access to a variety of charging providers without the need for multiple apps and memberships. Charging providers currently include Shell Recharge Solutions, Electrify America, EVgo, ChargePoint, FLO, Blink, EV Connect, and Electric Circuit, with more on the way.

If you aren’t enrolled in BlueOval Charge Network no problem. You will see a QR code on the screen that will prompt you to enroll.

Below is a guide of how to use the new feature and you can find more information here. Let us know what you think!

How To Use Charge Assist:

Navigating to a Public Charger:

  1. Select Home button
  2. Tap Charge Assist
  3. Adjust filters if desired then tap charger location for details
  4. Click the distance button to navigate to charger. Once you are at the charging location, click I’m Here Now

Start a Charging Session:
  1. Select Home button
  2. Tap Charge Assist
  3. Match charging stall name to the one you are parked at and click Activate
  4. Plug in the charger once you see the prompt change
  5. Charging will begin! When the blue bar reaches desired state of charge press stop
  6. Unplug the charger one the prompt appears

10224.PNG
...thanks for sharing, very informative, and I am looking forward to new changes.
Onwards and upwards, and all that ??
 


ChasingCoral

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ChasingCoral

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Just got 5.1.1 few days ago
Hmm. Some other non-EAP folks indicated having received in before 6.1.0 came out so I don't know why you don't see it. There's clearly another trigger.

Keep checking this page:
Ford Mustang Mach-E Charge Assist (Public Charging) Feature is Rolling Out! IMG_2535

(image from my Lightning but in the same place in the Mach E)
 

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Which is a great reason why - in the absence of companies ensuring their systems work - government regulation is needed. Even gasoline pumps are regulated in most states by departments of weights and measures.
No way! The free market provides better outcomes when compared to regulations developed by politicians who are some of the stupidest people on the planet, and regulators who think they know everything but know next to nothing.
 

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Will be checking that page daily ?
 

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Latest update for me is 8/17 rad-PS, after that zippo and surprisingly PAAk and door button fail more frequently. Normally that happens after they fix something.

although PAAk seems more of an issue if I turn the car off and leave phone in the car and then try to restart, not always but who knows.

no updates and things that were working fairley well not so much anymore.
 

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It's been released GA, so it would be there if it was available in Canada. My guess is that you guys don't have it. I wonder if you drove across the border into the USA if it would appear. Prob associated by VIN so I doubt it.
Will say it’s probably still rolling out. I received 5.1.1 about 2 weeks ago, and am connected to WiFi but still haven’t received Charge Assist.
 

ChasingCoral

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Will say it’s probably still rolling out. I received 5.1.1 about 2 weeks ago, and am connected to WiFi but still haven’t received Charge Assist.
FYI: I never received a Power Up that specifically provided Charge Assist. The EAP told me I had it and there it was. In the case of a non-EAP owner who found they had it, Charge Assist hadn't come as a specific Power Up for them either. They were surprised to find they had it.

My guess is Charge Assist is an easter egg inside a Power Up and once Ford activates it on their end, it magically appears.
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