Dead after a drive, won’t start

[Sikkun]

And many of them seem to be 2023s. Which says Ford still hasn't figured out how to maintain the 12v battery correctly?

Willing to guess they are 23’s that sat on the lot a significant amount of time. The batteries need reconditioned or replaced, but were not dead enough to cause a problem the day they sold them.

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[PKrasAshland]

Hi there! Would you send us a private message with your VIN and dealership name and location? I’d like to look into this concern on my end.  

Can you also call my dealer for me? I am the one who wrote two days ago that my car is dead in my garage, and I cannot open any doors or do anything with car. Previously, modem needed to be reset but when I brought it in, dealer did not know how to do it without their sales software working (?) Thanks. I can send you my info.

 

[HuntingPudel]

Sounds like a reasonable educated guess. I seriously doubt Ford engineers are just sitting on their hands while these issues are going on. I can imagine they are trying to work out whether software, or hardware, solutions or some combination of the above fix this situation.


Reading these posts and the ones on the doors refusing to open got me to thinking (that's dangerous territory ). My notes to self are make sure passengers know how to unlatch the doors from the inside if the power goes out, don't close the driver's door until any passengers including Ms. ? exit the vehicle, don't leave the phone laying in the car when I get out, and don't forget my notes to self! Umm, maybe I need to make seat back cards like we see in passenger airliners.

Yeah, it’s making me re-think how I get out of the car. I have to remember to leave the driver’s door open until after I get the hairy child out. I usually just close the door, open the rear side door to get my junk out, close that, then open the hatch to get Mr. Fuzzy Toes out. ??

 

[rreddy3]

Sounds like a reasonable educated guess. I seriously doubt Ford engineers are just sitting on their hands while these issues are going on. I can imagine they are trying to work out whether software, or hardware, solutions or some combination of the above fix this situation.


Reading these posts and the ones on the doors refusing to open got me to thinking (that's dangerous territory ). My notes to self are make sure passengers know how to unlatch the doors from the inside if the power goes out, don't close the driver's door until any passengers including Ms. ? exit the vehicle, don't leave the phone laying in the car when I get out, and don't forget my notes to self! Umm, maybe I need to make seat back cards like we see in passenger airliners.

Yeah, it’s making me re-think how I get out of the car. I have to remember to leave the driver’s door open until after I get the hairy child out. I usually just close the door, open the rear side door to get my junk out, close that, then open the hatch to get Mr. Fuzzy Toes out. ??

I hear you. Our poodles/pudels are smart canines but they aren’t equipped to open the doors, nor are little kids and those unable for any reason to do so. There are some pointers in here for Ford and dealers to be sure are more fully explained pre-delivery while they are working to cure what by all accounts is a problem. One failure like this that results in a tragedy is one too many.

 

[bp174005]

They are telling me the battery is testing fine, it was too many over the air updates? I don’t know how much of that I believe. So I’m just supposed to what, not update my car?

 

[garyd9]

... it was too many over the air updates?

lol. I wonder what "too many" means.

I get the impression that the dealership is clueless and is blowing smoke up your ***

 

[electric-in-the-desert]

Any idea if your car got FTDI-FX as an OTA? If my memory serves me correctly, that was an update that improved the LVB management

 

[alexgorod]

FTDI-FX

Maybe this one?
https://github.com/elmedico27/fordpowerup

 

[bp174005]

lol. I wonder what "too many" means.

I get the impression that the dealership is clueless and is blowing smoke up your ***

That’s what I’m thinking. The technical term he used was “butt load”.

 

[electric-in-the-desert]

Maybe this one?
https://github.com/elmedico27/fordpowerup

There was actually a slightly more recent in March 2024 which I was thinking of. Seemed like it was necessary for the BC series to progress.

 

[LinkRS]

I just happened to see this, but I was just thinking to myself, after seeing so many people talk about getting the car to be towed, can’t get into the car to put it in the neutral to be towed. My question can these cars be put in neutral after driving it, shut off and let’s say parked in the garage at home, put a block under the tires so it could be towed?

My Mach-E was parked, had the e-brake engaged and auto-hold on, before I got locked out. The tow truckdriver put two wooden skids under the rear tires, greased up the bed of the towtruck, and winched it onboard. The front tires did spin?, but the back ones were on the skids. My service department said they didn't see anything wrong with it so far (fingers crossed)...

Rich

 

[Jerrytball]

My Mach-E was parked, had the e-brake engaged and auto-hold on, before I got locked out. The tow truckdriver put two wooden skids under the rear tires, greased up the bed of the towtruck, and winched it onboard. The front tires did spin?, but the back ones were on the skids. My service department said they didn't see anything wrong with it so far (fingers crossed)...

Rich

?

 

[LinkRS]

Willing to guess they are 23’s that sat on the lot a significant amount of time. The batteries need reconditioned or replaced, but were not dead enough to cause a problem the day they sold them.

Not in my case. My Mach-e was ordered in Aug 2022, built in Nov, and shipped to my Dealership where I picked it up. My 2023 did no sitting on a lot .

 

[Elmst-e]

My 22 premium 12v battery seems to set around 91% which would seem like a good level, however I seem to recall you need a quite high charge level for some functions. What should the battery set at to be considered good?

 

[Tampamike]

well.... it is to be expected as all the 2021s have their 3 year anniversaries.

A smart owner would buy a new battery from rockauto, or make sure your local dealership has one on the shelf, and maybe a mobile replacement service van on call.

Except, as noted above, it seems to be the 2023’s. In any case, the situation of getting completely locked out of your car because your 12v is ALMOST dead is not a great, possible outcome - a new one, but not a great one.

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