No BlueCruise update for 2021 Mach-E

[hbirring01]

You realize that it's only a small group of people who even care about getting updates. My daughter also has a Mach-E and periodically I'll ask her about updates and she says, "Dad, I don't know and I don't really care." To her updates are an inconvenience. I think she represents the vast majority.

That was a selling point that Ford advertised. It used to be in every update release notes, something along the lines of "power up updates like this help improve your vehicle over time." Ford is trying to get in on the ev market, the other, biggest, ev manufacturers issue ota updates all the time with better release notes, better features, and more bug fixes. I paid good money for my vehicle so I'm expecting Ford to do what they advertised, UPDATE MY CAR!

When I originally did a test drive of my car in April 2021, the software on the car was so bad! The reverse camera froze and the screen started developing blue and green lines then it crashed. The center screen was sluggish and it just did not look polished at all. I thought to myself that if this car was not going to get OTAs I would not buy it. OTAs have always been the one thing to keep me going in Ford's experiment. I know I'm not alone in feeling that. That's why there's early access and there's a lot of people in there.

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[Shayne]

Blaming Ford for the resale value and price reductions is just plain silly, to put it gently. That is the market and you can blame Tesla much more than anything, since their price cuts forced everyone else to react and follow suit just to compete. Seriously, you think Ford wanted to cut prices so they lost thousands of dollars per car? Come on.

Say what? They are the ones that designed it and sold it but nothing on them? When you give your early adopters limp drive mode software and limp charging software do you think those people have no voice? When you put profit ahead of fixing your own mistakes and basically tell your costumers the quality and/or performance of the vehicle is decreased with software do you think that has no effect? Took a government order telling them to replace the under designed HVJB's.

Drive, charge and maintain itself is all it really needs to do. Has not done all three at the same time for going on 4 years now here. Always something and well over a year trying to get the current one fixed. Was over a year waiting for a new HVJB after it blew but I was one of the first. They gave me a second under designed one (after 8 months with the problem and another 6 months for parts) and it blew also but that time it had limp drive mode software installed. You think experiences of owners on something produced by Ford has no effect on the demand or sales value? Nothing at all on them? Maybe Ford has something to do with demand or lack there of?

Will continue to work on getting all three of the basics noted above working in spec and then I can sell it. Talk it up. If they can not get those 3 working it is a depreciated piece of junk and that is all on them. I think the product you have and the demand generated for it has something to do with its resale value. Awesome products have demand and it is all supply and demand. Ford's involvement in it's current demand is known fact.

Back to stick your toe in the water and see how posting no 1.3 BC for 2021 goes. That should increase demand for early MME's or am I being silly.

People bandy about lawsuit talk like it’s a Snickers bar. The reality is that it’s not that simple and lawsuits have this nasty habit of taking on a life of their own and doing unexpected things. Pragmatically, Ford has a very talented legal team that aggressively defends all things Ford.

If I was thinking along these lines I’d start by reading the fine print you agreed to when paying for BlueCruise.

Really sounds so threatening when all you want is it to work as it was sold. Not in me for a car and Ford knows that. Hard to spend money on lawyers with the time and the stress just to teach an a holes a lesson. Think I will just continue to read what the specs are and what it should do. At least we will have mature forums for the next one and can determine what's a dud. See how it pans out and learn moving forward.

Still better than a Tesla dude. I can talk it up that much but you musk know that is not a high ethical bar Really you only get to truly know a company when you have problems. If their product actually works as specified you will never fully know. Takes forever for acknowledgement and the same amount of time for parts. Getting faulty hardware replaced is like pulling teeth up here. Understand getting anything done there out on the island is nonexistent. Thinking demand for this vehicle has something to do with Ford.

 

[Mike G]

I totally agree that owners shouldn't have to bust out FDRS to make this update, but I do want to point out that:
1) FDRS licensing is $50 for 48 hours. That's plenty of time to perform the update.
2) The car is extremely difficult to brick. I've failed the IPMA flash more times than I can remember - even running my LVB down so low that the car actually turned off the coolant pumps. I've even driven the car with the IPMA module in a corrupt state, and all it said was essentially BlueCruise/lane keep assist unavailable in the IPC. I think Ford has made FDRS pretty idiot-proof because most dealer techs don't know their USB from their Ethernet.

Again, totally and utterly bullshit that we have to resort to FDRS for '21 vehicles at this time.

Thank you.... you saved me the trouble.

The whole 'bricking the car' thing from people who've never used FDRS is pretty annoying.

 

[Shayne]

Thank you.... you saved me the trouble.

The whole 'bricking the car' thing from people who've never used FDRS is pretty annoying.

Really I do not need it up to date just need the basics working. Been building and installing since dos 3.3, now up to 24H2 LTSC and have never found the software that will fix faulty hardware. Ford has been working hard on solving that problem. Not sure if installing karaoke or BC is going to help here. Will not be investing in FDRS for my first Ford that was sold to do it itself. Doors open and it starts just that one nagging problem left.

 

[SonicBlue]

That's why there's early access and there's a lot of people in there.

I’m not sure the Early Access Program is a thing anymore. I think the enrollment site is still live, maybe, but I think in my 3.5 years of ownership I’ve received one beta release (the charger locator).

I don’t know if it has ever been verified for sure that EAP members get earlier access to production OTAs. I received some OTAs pretty early in the cycle, and some many months later.

Anybody else get other beta releases? If it didn’t go into production, no need to give specifics.

 

[hbirring01]

I’m not sure the Early Access Program is a thing anymore. I think the enrollment site is still live, maybe, but I think in my 3.5 years of ownership I’ve received one beta release (the charger locator).

I don’t know if it has ever been verified for sure that EAP members get earlier access to production OTAs. I received some OTAs pretty early in the cycle, and some many months later.

Anybody else get other beta releases? If it didn’t go into production, no need to give specifics.

Apparently it's still a thing. I don't feel like it is but, was told it exists still....that's pretty much all I can say about it

 

[4sallypat]

I’m not sure the Early Access Program is a thing anymore. I think the enrollment site is still live, maybe, but I think in my 3.5 years of ownership I’ve received one beta release (the charger locator).

I don’t know if it has ever been verified for sure that EAP members get earlier access to production OTAs. I received some OTAs pretty early in the cycle, and some many months later.

Anybody else get other beta releases? If it didn’t go into production, no need to give specifics.

Lately with OTA updates happening at all times of the day (no longer that set time in Sync), I continue to get EA surveys.

Now updates just happen automatically without any of the older style "sync screen notifications" and down time warnings, etc...

 

[Sikkun]

People act like they are going to sue Ford over not getting software updates.

Wish you’d spend more time with a lawyer and less time at the keyboard, would at least be more amusing. Most of you have driven vehicles with years without any type of updates.

Updates related to a recall? You are going to get them.

But good luck becoming a millionaire because your old computer is stuck on Windows XP.

 

[Scarpia]

Scarpia said:

Blaming Ford for the resale value and price reductions is just plain silly, to put it gently. That is the market and you can blame Tesla much more than anything, since their price cuts forced everyone else to react and follow suit just to compete. Seriously, you think Ford wanted to cut prices so they lost thousands of dollars per car? Come on.

Say what? They are the ones that designed it and sold it but nothing on them?

Yes, precisely.

 

[Jeffvisor]

I am just keeping my 2021 until I can see and hear reviews of the New Jeep Recom or the Rivian R2, or the new Scout SUV. They all look pretty cool. You would think after buying the Mach-e first year I would learn my lesson with all the software issues and recalls and everyone saying never buy the first year of a new car but.... I will likely buy one of those mentioned above.

 

[bobc1234]

Looks like Ford updated their website again. And now BC 1.3 is back to “coming soon”. https://www.ford.com/support/how-to...assist-features/ford-bluecruise-availability/

 

[Blue PonyE]

Something new to my '21 First Edition. Last week after merging on to 5/405/90, I am now getting a notice stating that BlueCruise is available and to press the cruise button where the speedometer should be (too soon?). Previously I had to push cruise and lane centering to enable BlueCruise. I don't see any new updates other than Easy Entry Completed listed.

As far as EA, I think I only got a survey asking if I would like scratch repair or glass repair? I got neither after filling out the survey long ago.

 

[Kamuelaflyer]

You think experiences of owners on something produced by Ford has no effect on the demand or sales value? Nothing at all on them? Maybe Ford has something to do with demand or lack there of?

The market determines price. New or used is irrelevant. The market. As for your issues with the car, most of the long time forum members are aware of them. Your experiences are unfortunate. The fact is though, that the vast majority of owners have very few issues — if any.

As for the lawsuit threats tossed around on this forum like Candy Corn at a kids Halloween party, facts are facts. Class action lawsuits have specific requirements to even be certified. There are additional legal requirements to make it trial and even more to come to a conclusion. Lawsuits aren’t easy. Lawyers need to to be paid, so they’re not cheap either. And Ford really does have a robust legal team and is represented in all 50 states, Guam, and Puerto Rico. Oh, and Canada. They do their job extremely well. Getting an “I’m angry! Sue them! “ lawsuit to conclusion is expensive. Stunningly so at times. Class action or otherwise. Class action lawsuits are not silver bullets.

 

[Shayne]

Scarpia said:

Yes, precisely.

Good debate see your reasoning and should have never comment on your complete BS post to begin with.

The market determines price. New or used is irrelevant. The market. As for your issues with the car, most of the long time forum members are aware of them. Your experiences are unfortunate. The fact is though, that the vast majority of owners have very few issues — if any.

As for the lawsuit threats tossed around on this forum like Candy Corn at a kids Halloween party, facts are facts. Class action lawsuits have specific requirements to even be certified. There are additional legal requirements to make it trial and even more to come to a conclusion. Lawsuits aren’t easy. Lawyers need to to be paid, so they’re not cheap either. And Ford really does have a robust legal team and is represented in all 50 states, Guam, and Puerto Rico. Oh, and Canada. They do their job extremely well. Getting an “I’m angry! Sue them! “ lawsuit to conclusion is expensive. Stunningly so at times. Class action or otherwise. Class action lawsuits are not silver bullets.

You must be in a different reality than me. There is so many feel good stories here I must have missed. The OTA the BC the HVJB The brakes the windshield the roof the door faults on and on appears everyone is living the dream. My story is no too different than many others just a bit more vocal. When a company would rather spend money on legal representation than fixing their car (product) you should question dealing with that company again.

 

[Gullwingdmc]

Lately with OTA updates happening at all times of the day (no longer that set time in Sync)

Only inhibit updates follow the schedule. Most updates just install the next time you drive.

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