Service Vehicle Soon

[Lord Polymath]

Got the "Service Vehicle Soon" message with the wrench icon on the dashboard. There are no notifications or errors in FordPass and the car is driving and behaving normally. I got the 10k miles service done last week.
Started doing some searching and found this thread: https://www.macheforum.com/site/threads/service-vehicle-soon-message-here-we-go.28240/
It mentions a "gear shift bug" that causes the Service Vehicle Soon light to come on when you rotate the shifter knob without your foot on the brake. I actually did exactly that yesterday.

Anyone else experience this gear shift bug lately? I went to the Ford vehicle dashboard to check my 12V SOC but it seems they have replaced the 12v battery level with the HV battery level. Is there anywhere else to check the 12V SOC?

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[Lord Polymath]

Just noticed that I have much diminished power too.
She only has 10,300 miles

 

[Snakebitten]

Going to need codes harvested.

Either by yourself, or have your VIN looked up in the FDRS thread and request for your codes to be looked at.

 

[Lord Polymath]

Going to need codes harvested.

Either by yourself, or have your VIN looked up in the FDRS thread and request for your codes to be looked at.

Thanks, I'll see if a kind soul can look them up for me.

 

[Snakebitten]

Thanks, I'll see if a kind soul can look them up for me.

Mike and Rugedraw are both tenaciously reliable for helping folks out with lookups.

Good luck.

 

[Lord Polymath]

Does anyone know if the gear shift bug that causes the service vehicle soon warning to pop up also causes the car to perform with diminished power?

 

[Ford Motor Company]

Got the "Service Vehicle Soon" message with the wrench icon on the dashboard. There are no notifications or errors in FordPass and the car is driving and behaving normally. I got the 10k miles service done last week.
Started doing some searching and found this thread: https://www.macheforum.com/site/threads/service-vehicle-soon-message-here-we-go.28240/
It mentions a "gear shift bug" that causes the Service Vehicle Soon light to come on when you rotate the shifter knob without your foot on the brake. I actually did exactly that yesterday.

Anyone else experience this gear shift bug lately? I went to the Ford vehicle dashboard to check my 12V SOC but it seems they have replaced the 12v battery level with the HV battery level. Is there anywhere else to check the 12V SOC?

Hey there! If you send us a DM with your VIN and Ford dealer info, I can look into your concerns on my end.

 

[RickMachE]

Does anyone know if the gear shift bug that causes the service vehicle soon warning to pop up also causes the car to perform with diminished power?

Diminished power is almost guaranteed to be the HVBJB. Has yours been replaced?

 

[Lord Polymath]

Diminished power is almost guaranteed to be the HVBJB. Has yours been replaced?

That's what I was afraid of. No, it has not.

 

[RickMachE]

You're up!

 

[Lord Polymath]

Took it in this morning and just heard back. So far they have checked the 12v battery and it failed 2 out of 3 tests so they are going to replace it.

 

[Lord Polymath]

Got a CAS number with the EV team. How many days in the shop before I should ask for a loaner car?

 

[Lord Polymath]

Just got a call from the dealership and it is indeed the HVJB. Part takes a couple days to get here; installation takes a day or day and a half. There's a small chance I'll get the car back this Friday. More than likely it will be next week. Maybe just in time to trade it in on a Toyota.

 

[Lord Polymath]

Sad to say that I'm saying goodbye to the power pony. I'm trading her in on a '25 Toyota Crown Platinum.

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