12V Recall (25S65) Software Released

Mach-Lee

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The 12V lockout recall software (25S65) has been released for all Mach-E's as of today. You can now schedule to have it installed at your dealer if you have a '21-24 vehicle. The update will take the technician about 30 minutes to apply. I've already installed the software on my car, and as expected:
  • The charging system will maintain 14.5V for 12 minutes after vehicle shutdown.
  • If the 12V battery were to fail while driving, the DC/DC converter will continue to provide power to the door latches through the 12-minute post-shutdown period, allowing unlock and entry/exit.
Ford Mustang Mach-E 12V Recall (25S65) Software Released 25S65_Softwar


After the update, you may notice the slight hum of a cooling pump running after driving and parking the car (if it's warm outside). This is normal, it is cooling the DC/DC converter producing the 12V power. If it's cool outside, the vehicle will be silent with no indications the 12V is actively charging. The high voltage system now stays energized during the 12-minute post-shutdown period. After 12 minutes have elapsed, you will hear two successive clunks, which are the main high voltage contactors in the HVBJB opening.

This update will also be beneficial if you drive many short trips (<10 minutes), because you will have additional 12V charging time after shutdown. This will help keep the 12V battery charged up, and covers the load of headlights, screens, and opening/closing doors during the post-shutdown period. Before, all those accessories would drain the 12V battery by about 5-10% after each shutdown.

One important service change—if you are replacing the 12V battery from now on, you will now need to wait at least 12 minutes after the vehicle is shut down before removing the battery terminals. The charging system will remain powered up (and may be silent). The same is true if you are removing a terminal to do a 12V reset. If you don't wait 12+ minutes, you could short out the DC/DC converter or blow a mega fuse if the positive cable touches ground, even after removing the negative terminal. Terminal voltage should be less than 13V before removal.
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SCampbell

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I’m so excited to see this today! I’ve been waiting on a new 2024 AWD E since July 15th!
 
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MacheTX RT1

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I just had my 12v replaced, does this update needs to be done at the dealership or OTA will suffice?
 


ChasingCoral

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I just had my 12v replaced, does this update needs to be done at the dealership or OTA will suffice?
Read the first paragraph of Lee’s post.
 

RickMachE

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That last paragraph is concerning. Think of all the people replacing their own 12v batteries in the future, or an independent mechanic, or AAA... Yikes!

Really wish this was an OTA update, pain taking it in for it.
 

superdave80

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I'll probably not bother with this (especially given that I have to take it into a dealer). They implemented a 'fix' for their stupid door and lock design because it MIGHT cause an issue. But they have now introduced an issue that WILL happen at some point, because the 12V battery does have to be replaced at some point. But now the car isn't REALLY shut down when I shut it down? And I need to remember to wait 12 minutes years from now? How am I ever sure it is really off now?

Good lord, Ford engineers are so bad at their job.
 

Kamuelaflyer

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Really wish this was an OTA update, pain taking it in for it.
This isn’t high on my to do list to be honest. We virtually never have anyone in the car other than the two of us, and the rare vet visits for the cats are usually done in the Raptor. I’ll get it done when it’s convenient,
 

SteveMach-ee

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I'll probably not bother with this (especially given that I have to take it into a dealer). They implemented a 'fix' for their stupid door and lock design because it MIGHT cause an issue. But they have now introduced an issue that WILL happen at some point, because the 12V battery does have to be replaced at some point. But now the car isn't REALLY shut down when I shut it down? And I need to remember to wait 12 minutes years from now? How am I ever sure it is really off now?

Good lord, Ford engineers are so bad at their job.
I'm just going to put this sticker on the top frunk cover:
Ford Mustang Mach-E 12V Recall (25S65) Software Released FORD LVB


Sorry about the AI use 😆
 

Maui

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Yeah. I am the only one in the car and going in for a service update for this seems concerning. I really don’t know if the local service techs even understand this is an EV. “Time for an oil change”
 

Sikkun

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Yeah. I am the only one in the car and going in for a service update for this seems concerning. I really don’t know if the local service techs even understand this is an EV. “Time for an oil change”
The techs use FDRS for non EV’s also.

My dealer will come do it in my driveway…it’s not a big deal.
 

HuntingPudel

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The techs use FDRS for non EV’s also.

My dealer will come do it in my driveway…it’s not a big deal.
Nice. None of the local Ford dealers here do mobile service yet. The funny thing is that a neighbor has a Rivian R1S and the mobile tech for it was driving a Transit van. 🤪🐩
 
 







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