A2Z Adapter Recall: Typhoon v1 Exchange Program

[agentc87]

I’m 874 and requested on November 7 but still haven’t gotten the approval email…

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[hack-e]

I’m 874 and requested on November 7 but still haven’t gotten the approval email…

I purposely waited a bit to initiate the exchange since I already separately purchased the Typhoon Pro. I wanted to allow those who only bought the Typhoon to get in line first. So I submitted mine on Nov 8 and also haven't received an approval email yet either.

Strangely they never even notified me via email on he recall. I bought mine directly from them in Mar 2024. Not sure why they didn't notify me. Though it could have to do with the fact that I separately bought the Typhoon Pro, possibly making them think they already shipped me a replacement.

The original Typhoon is what I've used the most and it has still been the easiest of all adapters I've used: Typhoon, Ford/Tesla, and Typhoon Pro.

At the moment I'll be using the bought Typhoon Pro while I wait for the replacements for both the Typhoon and Ford/Tesla adapters.

 

[Space_Pony]

I purposely waited a bit to initiate the exchange since I already separately purchased the Typhoon Pro. I wanted to allow those who only bought the Typhoon to get in line first. So I submitted mine on Nov 8 and also haven't received an approval email yet either.

Strangely they never even notified me via email on he recall. I bought mine directly from them in Mar 2024. Not sure why they didn't notify me. Though it could have to do with the fact that I separately bought the Typhoon Pro, possibly making them think they already shipped me a replacement.

The original Typhoon is what I've used the most and it has still been the easiest of all adapters I've used: Typhoon, Ford/Tesla, and Typhoon Pro.

At the moment I'll be using the bought Typhoon Pro while I wait for the replacements for both the Typhoon and Ford/Tesla adapters.

I'm curious. Why did you buy the Typhoon Pro if the original Typhoon was working good for you?

 

[Space_Pony]

I just received an email indicating that the replacement has been shipped.
Exchange #EX000300

 

[hack-e]

I'm curious. Why did you buy the Typhoon Pro if the original Typhoon was working good for you?

It looked better. But you don't know for sure until you try it.

 

[Sikkun]

I was #14 looks like my shipping label just got made. Seems like shipping order might have got a little wonky for people who clicked they had the bundle vs not.

Still have not got an email with the link on how to destroy the old one though.

 

[kennelh]

My replacement arrived via USPS this morning.

Edit: They also sent it with a new foam case, so I can keep using the original case for the Ford/Tesla adapter. Kudos to @A2ZEV for how smoothly this all worked out; I just wish Tesla hadn't put you through it in the first place.

 

[CameraCarl]

My replacement arrived via USPS this morning.

What exchange number were you?

 

[Space_Pony]

300 should be here Thursday.

 

[kennelh]

What exchange number were you?

I was number 110 ( #EX000110 ). I submitted my request on Nov 8th at 2:55pm PST.

 

[ocdxfv]

Mine arrived today.
#188,
submitted 11/7,
approved 11/10,
shipped 11/13,
arrived 11/21.

 

[Madtroniks]

Mine arrived today.
#188,
submitted 11/7,
approved 11/10,
shipped 11/13,
arrived 11/21.

Thanks for sharing your experience with the exchange program.

 

[EELinneman]

Submitted for a return and was approved on 11/7. Then, 11/18 it was cancelled. Here is the text in their order page:
Your return was canceled. The item(s) will remain as part of your order.

Has anyone else experienced this?

 

[Space_Pony]

Submitted for a return and was approved on 11/7. Then, 11/18 it was cancelled. Here is the text in their order page:
Your return was canceled. The item(s) will remain as part of your order.

Has anyone else experienced this?

Check your orders at their website. You should have a new order.

 

[EELinneman]

Check your orders at their website. You should have a new order.

No sir. Just the original order with the replacement on 11/7 followed by a cancellation on 11/18. Zero emails on this also.

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