Thanks this process just worked for my Android phone after a about an hour of cursing.So I figured out the contact photo issue in iOS being available in profiles. I could never get it to show up. After fiddling with it for a MONTH, I got it to work.
Here was the fix:
Delete ANY and ALL contacts that contain your phone number, email, and name, ANY association in your contacts.... that includes contacts synced with 3rd parties (like Google or Yahoo). Mine had a Google duplicate, see below. Take screenshots of the card prior to deletion so you can re-enter it later.
Your “contact card” should be completely blank and disassociated (you may have to do this manually in your contact settings).
On your Mach-E, go to phone settings and force delete all contacts.
Then, create a new contact that matches your FordPass app exactly (my profile name is Joe, but my account in FordPass is Joseph DiMarco, NO MIDDLE NAME... in my case...). It should only contain your cell phone number (exactly as shown in the FordPass app, no +1 for me), and your email that you registered your FordPass app with. Set a profile photo too, whatever you want to show up in your Sync4a Profile. Put NO other information in yet. Then, on your iPhone, go into Settings -> Contacts -> My Info, and reassociate it with the contact you created.
Reconnect your phone via Bluetooth (NOT CarPlay) and force sync your contacts. Go back into your profile settings in Sync4a and should automatically populate.
It worked! Thank you. But one slight mod: I edited the name shown in my contacts for me rather than delete the card since it had too much other info that I didn't want to need to manually create. But it did require that I delete the mobile # and email address (though I realized afterwards that I could have edited those too). So nice to finally have this working!So I figured out the contact photo issue in iOS being available in profiles. I could never get it to show up. After fiddling with it for a MONTH, I got it to work.
Here was the fix:
Delete ANY and ALL contacts that contain your phone number, email, and name, ANY association in your contacts.... that includes contacts synced with 3rd parties (like Google or Yahoo). Mine had a Google duplicate, see below. Take screenshots of the card prior to deletion so you can re-enter it later.
Your “contact card” should be completely blank and disassociated (you may have to do this manually in your contact settings).
On your Mach-E, go to phone settings and force delete all contacts.
Then, create a new contact that matches your FordPass app exactly (my profile name is Joe, but my account in FordPass is Joseph DiMarco, NO MIDDLE NAME... in my case...). It should only contain your cell phone number (exactly as shown in the FordPass app, no +1 for me), and your email that you registered your FordPass app with. Set a profile photo too, whatever you want to show up in your Sync4a Profile. Put NO other information in yet. Then, on your iPhone, go into Settings -> Contacts -> My Info, and reassociate it with the contact you created.
Reconnect your phone via Bluetooth (NOT CarPlay) and force sync your contacts. Go back into your profile settings in Sync4a and should automatically populate.
Thank you for posting this! I was overwhelmed with all the posts with multiple steps of deleting contacts, etc. I followed your simple instruction of just “updating” my own contact and “voila” it worked!
This simple trick worked for me too! Thank for posting this, you saved me a lot of time and headache!
I think it might not work anymore.
That would make sense then. I’ve tried every trick shared here and nothing. ??‍
Is this what we’re trying to accomplish here I’m a little confused cause I’ve never even looked into it?Has anyone else encountered this? I want my Memoji (iOS) to be my profile photo in my MME. I get this error:
My main contact photo is the photo I want, I also have one to match my profile. Anyone been able to successfully change their profile photo?
