Android Auto Navigation Issue

[Naren]

version 26.02.16.851972749
com.google.android.apps.maps

Thanks

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[B177y]

version 26.02.16.851972749
com.google.android.apps.maps

I had the "0.0" today
Version:

Edit:
I should add that the "0.0" was on my Lightning, not an MME.

 

[cheerioboy26]

So, I will have to backtrack on this a little. Navigating this morning, I was back to the 0.0. I just checked my phone and same version of maps. It looks like you have a newer version of Maps.

I will also add that I navigated to a local charger (ChargePoint, about 5 miles away) and the 0.0 remained, and I did not get the plug icon, so I assume that the car will NOT precondition the battery. This is more important, IMO, due to it being winter especially. @Ford Motor Company Brian, can you give us an update - is this a Ford or Google issue? The lack of battery preconditioning is critical.

I will add I could use the Ford nav to the charger and it worked fine.

 

[B177y]

So, I will have to backtrack on this a little. Navigating this morning, I was back to the 0.0. I just checked my phone and same version of maps. It looks like you have a newer version of Maps.

I will also add that I navigated to a local charger (ChargePoint, about 5 miles away) and the 0.0 remained, and I did not get the plug icon, so I assume that the car will NOT precondition the battery. This is more important, IMO, due to it being winter especially. @Ford Motor Company Brian, can you give us an update - is this a Ford or Google issue? The lack of battery preconditioning is critical.

I will add I could use the Ford nav to the charger and it worked fine.

After my post above I sent an email to Google as listed under the Google Maps app information in the Play Store. I got an immediate auto-reply saying that the email address was no longer valid and directed me to the Google Maps webpage. After navigating that looking for a "support" option, the closest I could find was "send feedback". I pasted my original support request email into the feedback text box.

I also looked for some way to send a request or feedback about Android Auto, but there's just a feedback option in the Android Auto settings, so I pasted and sent them the same request.

Let's just say that I'm not very optimistic about every receiving any support or reply from Google.

 

[blueovaltech]

Same concern here.....


Can confirm the loss of battery pre-conditioning as well. The coolant heater and pump do not activate when a known good pre-conditioning charging station is set in GM, but does work when using factory/OEM navigation.

Hoping they get this fixed soon, this time of year it's kinda a big deal.....

No updates to the vehicle's software recently, I always check with the dealer tool, car has been up to date software wise for a few months now, so whatever happened seemed to have came from an update on the phone/Google's side.

 

[B177y]

I used ABRP's new ver 7.0 today (paid subscription version) in Android Auto and everything works normally as far as the display and mileage. The connection with Android auto works well. I didn't test preconditioning since there's no DCFC on my work commute route. What it does confirm though is that this is likely a Google Maps issue and not a Ford or AA issue.

 

[RebelMagpie]

I can confirm ABRP passes through the destination distance, as does Here WeGo.

Both know in the app if you are headed for a charger, but this info does not get passed to the car so no pre-conditioning .

Very sad that this integration has been lost from Google Maps.

 

[VindictivePantz]

I can confirm ABRP passes through the destination distance, as does Here WeGo.

Both know in the app if you are headed for a charger, but this info does not get passed to the car so no pre-conditioning .

Very sad that this integration has been lost from Google Maps.

I don't think the integration is lost - I suspect it's a bug.

Android Auto 16 is rolling out now, so bugs are expected as they slow work on older versions and bug fix on the newer.

Ford probably has a Google contact, so hopefully it's being escalated on their end.

 

[drunknsorry]

It's an issue with google maps. If you install the Dec 3 apk manually for google maps and disable auto updates in the playstore it works again.

 

[YeOldeTraveller]

I'll try ABRP to see if it reports distance to next stop properly.
I have a road trip this weekend, and the temps are supposed to be well below 0F, so this is an annoying time for this problem.

 

[B177y]

I'll try ABRP to see if it reports distance to next stop properly.
I have a road trip this weekend, and the temps are supposed to be well below 0F, so this is an annoying time for this problem.

ABRP in my opinion will be better for a cold road trip anyway, especially if you have an OBD that communicates with it. ABRP pulls data from the AA connection but the OBD allows it to read even more parameters that will get you the most accuracy for the cold temperature road trip. Either way, I think ABRP is better in this regard than GMaps.

Having used both GMaps and ABRP for trips, ABRP is easier to manipulate and add or change charging stops than GMaps too.

You need the ABRP subscription to see it on your car screen. If you don't subscribe, you have to use ABRP on your phone only. In that case, I believe you need the OBD connection for it to see any of the car data because it doesn't connect through AA.

 

[RebelMagpie]

ABRP in my opinion will be better for a cold road trip anyway, especially if you have an OBD that communicates with it. ABRP pulls data from the AA connection but the OBD allows it to read even more parameters that will get you the most accuracy for the cold temperature road trip. Either way, I think ABRP is better in this regard than GMaps.

Having used both GMaps and ABRP for trips, ABRP is easier to manipulate and add or change charging stops than GMaps too.

You need the ABRP subscription to see it on your car screen. If you don't subscribe, you have to use ABRP on your phone only. In that case, I believe you need the OBD connection for it to see any of the car data because it doesn't connect through AA.

ABRP is great. I really wish it passed through the destination as a charger so the car could pre-condition the battery.

 

[Skullitor13]

Do we know if Google is aware of the problem? @Ford have you reached out to Google, I'm guessing you have some more pull/contacts there.

 

[B177y]

Do we know if Google is aware of the problem? @Ford have you reached out to Google, I'm guessing you have some more pull/contacts there.

I tried to contact Google support, see post 19.

 

[mrblanc]

Looks like this has been reported to Google.

https://support.google.com/androidauto/thread/403529413?hl=en

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