Awesome Cyber Monday surprise! - Service Vehicle Soon

[The Black Horse]

If i post a comment saying this is absolute horse poop and that Ford is a complete joke for knowing that all of our cars could 100% have this hardware issue at any time, so they send out a software patch to fix it????? thats like putting a bandaid on a gunshot wound.

buy yeah, if i were to make a post like that, people here and the powers that be won't like that, so i won't make a post like that ...

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[Logal727]

I think I saw another forum member post they made it to 35k before the failure occurred? Something like that. As cars start exceeding the power train warranty mileage, will Ford still pay for the repair?

It’s covered under battery warranty, so 8 years or 100k miles

 

[mkhuffman]

Yup. While Grapevine would be a bit of a trek from here, I-580 over the Altamont Pass should do the trick...

Maintain 90 mph + if you can. I set my cruise at 80 in Virginia's relatively flat terrain (except for the western part of the state) and I don't think it is enough. I promised my wife I would not exceed 80, and I am keeping my promise.

 

[BigMach-E]

It seems the key to make it fail is sustained high speed driving, preferably up a mountain. The Grapevine in CA has killed at least two HVBJBs that we know of.

It helps if there is a truck with a goat in it nearby, and there is some insane kid’s music playing in the car, I hear.

 

[Cptmorgemaker]

20,299 miles. Happened last night during cruise, not a WOT event. Probably DCFC’d 15-20 times ever, still have 150 of our free 500kwh.

Car is going in to dealer this afternoon and I already called the Ford BEV team and got a case set up for any potential assistance in the process.

Yippee-ki-yay!

It's your first time be happy I'm on my 4th just got back end October and boom Tuesday night last week.

 

[Pushrods&Capacitors]

It's your first time be happy I'm on my 4th just got back end October and boom Tuesday night last week.

I’d lemon law it at 3 if it were me. Luckily, it’s my wife’s car and we have a Blazer SS EV reservation for next year, just needs to make it til then.

 

[randomvoice]

If it is the HVBJB issue then I'd actually be happy since you don't have to have the anxiety looming over your head anymore. At this point, folks should have a class action against Ford to force them to recall every Mach E before June 2022. This shit should be unacceptable.

 

[yazoo888]

AGREED... Really do not want to live with the Mach E with this hanging knife .

 

[Iam7foot1]

This happened to my 22 GTPE at about 3,000 miles. Took it to my local Ford dealership service center and they fixed it in about 10 days.

 

[Motomax]

I think I saw another forum member post they made it to 35k before the failure occurred? Something like that. As cars start exceeding the power train warranty mileage, will Ford still pay for the repair?

It’s part of the battery warranty but this was my biggest complaint about how they handled the recall. Trying to claim a software update was a fix was complete BS and most people here saw through that. They should have included an extended mileage warranty to at least 150k.

 

[Xadion]

Has anyone had or heard of a post recall new version one die or go bad?

 

[Jake]

20,299 miles. Happened last night during cruise, not a WOT event. Probably DCFC’d 15-20 times ever, still have 150 of our free 500kwh.

Car is going in to dealer this afternoon and I already called the Ford BEV team and got a case set up for any potential assistance in the process.

Yippee-ki-yay!

Had it gotten the recall software update ‘fix’ before this happened?

 

[mkhuffman]

It’s part of the battery warranty but this was my biggest complaint about how they handled the recall. Trying to claim a software update was a fix was complete BS and most people here saw through that. They should have included an extended mileage warranty to at least 150k.

I understand why Ford took this approach. The cost of replacing every single HVBJB in every MME produced until that day in May (forgot the exact date) is astronomical. And could the dealer network handle a recall of that magnitude and effort, with every single car coming in at around the same time to get it done?

What if they are replacing a HVBJB on a car that has not failed yet, and your car fails and has to be towed to the dealer - but the dealer can't even start working on it until they fix the others already in the queue? People are pissed off that it takes weeks to get the car repaired, but if the dealer is already working on several cars in front of you, how pissed off would you be then? It would be a disaster, I think. It could take months for you to get your car back.

The failure rate is not 100% - yet. We all think our HVBJBs will fail (including me), but that could be an incorrect assessment. It could be the manufacturing variances are broad enough that many will never fail, especially if the car is not driven in a way that severely stresses it. For example, I don't exceed 80 mph, and most of my driving is fairly flat. My HVBJB may never fail.

Of course ignorance is bliss, so they say, and I know a lot about this problem and it is always in the back of my mind that mine will fail. But that is because I know about it. What about all the people driving around in cars that will never fail because they don't drive it hard and their HVBJB is sufficient?

Personally I think Ford handled it as best they could considering the big picture for the company, and all the logistics and consequences involved. I don't like worrying about my car, but it was probably the correct business decision for the company.

All that said, I agree with you that the warranty for this problem should be extended, even beyond 150k.

 

[Logal727]

It's your first time be happy I'm on my 4th just got back end October and boom Tuesday night last week.

And these were with the new fixed parts?

 

[Pushrods&Capacitors]

Had it gotten the recall software update ‘fix’ before this happened?

Yes, early August OTA. So, at least we got the SVS rather than the SSN message. Still, extremely disappointed that Ford didn’t proactively replace all affected HVBJBs, but that’s another rant.

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