Axle clunk

[Badger66]

Thank you so much!!!!

My Pleasure..... Happy Holidays!

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[IMDIDOC]

UPDATE: I wasn't sure if the diagnosis was correct. The dealer said it was the left axle shaft. The axle was replaced and I picked it up today. IT WORKED. No noise!!

 

[Badger66]

UPDATE: I wasn't sure if the diagnosis was correct. The dealer said it was the left axle shaft. The axle was replaced and I picked it up today. IT WORKED. No noise!!

Congratulations ?

 

[Mirak]

I had my repair performed today. They replaced both of the front “CV Shaft Assemblies” aka “half shaft assemblies.” Which means I got two new half shafts and four new CV joints.

Afterward, I took the car to a nearby mall parking lot that was totally empty (because malls are dying) and did figure-8s at various speed. No more noise. The fix worked.

 

[jrdelong1043]

After reading the success stories of replacing axle half shafts it makes me nervous that my dealer is going to replace the front motor of mine. I feel like they may have misdiagnosed it. @Ford Motor Company can you help? I fear replacing my motor could cause other issues with an inexperienced dealer.

 

[SJ_Okay]

UPDATE: Just picked up my car from the dealership. Both front drive shafts replaced. No more noise! Whoop. Ford threw in a free Service for my troubles too.

 

[Badger66]

Cheers guys...... mine is going in for the other half shaft on 19th January!

 

[2021-MMEx-RT1]

Ford threw in a free Service for my troubles too.

That's great! Can't beat a Free Oil Change!

 

[methorian]

UPDATE: Just picked up my car from the dealership. Both front drive shafts replaced. No more noise! Whoop. Ford threw in a free Service for my troubles too.

That's awesome! I had my 10K mile service done for free as well while it was in for another issue (after the half-shaft was replaced).

 

[RyZt]

It’s definitely good news that half shaft replacement fixes the issue. But question: are we going to replace half shaft annually? That seems like a big hassle for owners and a big cost for Ford.

 

[IMDIDOC]

It’s definitely good news that half shaft replacement fixes the issue. But question: are we going to replace half shaft annually? That seems like a big hassle for owners and a big cost for Ford.

If they continue to use the same design and require frequent replacement, it would be very expensive. I would hope if a large percentage are out of spec or poor quality they would change something. The vendor perhaps?

 

[Joetz]

I don't get it. How come you all were able to get your cars fixed and I can't? Are any of you in south Florida? If so, I would love to know what dealer you went to for the fix.

I have the clunking noise accelerating out of turns (right and left)
at the 10,000 miles service I told me dealer I have the clunking noise

They replace the right front axle after having the car for a week

I get the car back and it still clunks....zero improvement

I drive another 10,000 miles and get to my 20,000 mile service. The car still clunks. I take it to my dealer and tell them. They change the left front axle after having the car over a week.

I get the car back and again no improvement.

I am absolutely frustrated as hell at this point. I don't know if I should keep making them change axles or just wait until they redesign some parts....I don't know what to do

My tesla Y has had a couple of minor issues, but the tesla service center knows exactly how to fix the car and they fix it immediately and it's a done deal. I've never experienced this before where you keep bringing the car in multiple times and it's still not fixed.

The used car market is hot now and I could sell the car but the how do I replace it when all the dealers want a market adjustment?

 

[Rocky29670]

UPDATE: I wasn't sure if the diagnosis was correct. The dealer said it was the left axle shaft. The axle was replaced and I picked it up today. IT WORKED. No noise!!

I think that mine had both front axles replaced and my clunk is gone after the service.

 

[IMDIDOC]

Ouch. Ford does monitor this forum. I would expect they will reach out to you. Hold tight. If you don't hear from them in a few days, there may be a phone number to contact them. Sorry I don't have it, but someone on the forum might.

 

[Ford Motor Company]

I don't get it. How come you all were able to get your cars fixed and I can't? Are any of you in south Florida? If so, I would love to know what dealer you went to for the fix.

I have the clunking noise accelerating out of turns (right and left)
at the 10,000 miles service I told me dealer I have the clunking noise

They replace the right front axle after having the car for a week

I get the car back and it still clunks....zero improvement

I drive another 10,000 miles and get to my 20,000 mile service. The car still clunks. I take it to my dealer and tell them. They change the left front axle after having the car over a week.

I get the car back and again no improvement.

I am absolutely frustrated as hell at this point. I don't know if I should keep making them change axles or just wait until they redesign some parts....I don't know what to do

My tesla Y has had a couple of minor issues, but the tesla service center knows exactly how to fix the car and they fix it immediately and it's a done deal. I've never experienced this before where you keep bringing the car in multiple times and it's still not fixed.

The used car market is hot now and I could sell the car but the how do I replace it when all the dealers want a market adjustment?

Hi Joe! This doesn't sound like an experience we want you to have with your Mach-E. Could you please send us a PM with your VIN and the name and location of your Ford dealer? I'd be happy to see how I can assist you with this concern.

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