Complimentary Pickup and Delivery

djett

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Got a nice email from Ford on June 7th saying as a Ford Pass Member I get free pickup and delivery for service. She's got to go in for a tire rotation and whatever software updates are needed. I needed to change the date cause I couldn't make the original appointment and asked if I could just use this instead. Was told that service was just something they had last year, only during COVID, blah, blah, blah. So, no, not available... Unclear why Ford communicates this as something they offer if their dealers are not on board. Has anyone actually received pickup and delivery for service?
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RickMachE

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I laughed at that email. My dealership can't staff the courtesy van right now.
 

New2EV

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When I look in Fordpass Rewards, one complementary pickup and delivery shows up under offers and promotions with an expiration date of 12/31/2022.

"Your Ford dealership will pick up, service and return your vehicle while you kick back and relax. To claim complimentary Pickup & Delivery for your next service visit, call a participating dealership to schedule service and provide your Member ID. Be sure to complete your visit by December 31, 2022. And — great news — you'll continue to receive this complimentary Ford Pickup & Delivery service annually as long as you maintain your status."
 
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djett

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When I look in Fordpass Rewards, one complementary pickup and delivery shows up under offers and promotions with an expiration date of 12/31/2022.

"Your Ford dealership will pick up, service and return your vehicle while you kick back and relax. To claim complimentary Pickup & Delivery for your next service visit, call a participating dealership to schedule service and provide your Member ID. Be sure to complete your visit by December 31, 2022. And — great news — you'll continue to receive this complimentary Ford Pickup & Delivery service annually as long as you maintain your status."
Wow that's **Great News**. ??
 

Logal727

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Definitely just what I want, the guy who parks the car at the dealer and loses cars driving my car 15 miles away.
 


JCHLi

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Just need to find one of those "participating dealers".
 

dliunatic

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When I look in Fordpass Rewards, one complementary pickup and delivery shows up under offers and promotions with an expiration date of 12/31/2022.

"Your Ford dealership will pick up, service and return your vehicle while you kick back and relax. To claim complimentary Pickup & Delivery for your next service visit, call a participating dealership to schedule service and provide your Member ID. Be sure to complete your visit by December 31, 2022. And — great news — you'll continue to receive this complimentary Ford Pickup & Delivery service annually as long as you maintain your status."
Your Fordpass actually opens? ?
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