Please explain. I've had them replace two windshields and patch a few more. They've always done a great job for me and have been super flexible in coming to where I was.
Unless the law has changed in Colorado it won't do you any good. In 2002 the law stated a driver was only responsible if you could demonstrate the object came directly off the vehicle's load and damaged the windshield. My insurance company at the time even said if a rock bounces between the truck and your windshield the driver isn't responsible. This is because it is so easy for rocks to be tossed up by tires. That's also why my insurance company covered windshields unless you specifically exclude it. Windshield damage is very common out there.
Yeah that is what dash cams can be used for. If you have dash cam video of them losing rocks they pay up a lot faster.
They've switched to mag chloride to replace sand/gravel in the last few decades here for snow/ice, so that's not as much the issue here like it was in the past. The real problem is rapid population growth and the associated development. Lots of heavy construction vehicles, landscape and gravel trucks, etc. It's more a summer problem than a winter one now.
Agreed. They were making that switched about the time I moved back, primarily because of the buildup of sand and excess salinity in streams near roads. Even so, the climate, vegetation and terrain in Colorado and other western states still results in much more rock and gravel on road surfaces than in the east.
Purchased a windshield from them for my Prius a few years ago. I specifically asked them if they could replace it with one that was the same and met the original specifications. They said yes. They were charging the about the same as the dealership.
Thanks. That's a good reason to avoid the place.
This is why I always specify OEM glass. Also, there is no way in hell I would hand over money before verifying that the job was done and done correctly. Requiring payment in full before allowing you to inspect the vehicle is a giant red flag.
Do you know of any Ford source for this I can use to point to? I'd love to not pay for recalibration, but I'd like something more official I can point the installers to.
The workshop manual.
I used to buy glass coverage for years and never used it. Then I found out that any claim against your insurance can have repercussions. One person reported being dropped from his insurance (Progressive) by making just two glass claims.
Hey breeves002, I've tried to search for it, and haven't found a link, but is the workshop manual available online to us? I have a chip/crack in my windshield and would love to see the entire procedure for windshield replacement as I'm getting quotes. I have an independent windshield guy that I've been happy with before, but he is under the impression the camera needs to be re-aligned. Obviously he's never actually done a Mach-E however. Thank you.
The WSM is not available for free as far as I'm aware.
When the front glass is replaced, the devices on the upper center windshield need to be dismounted, the glass removed from the car and replaced, and the camera is re-mounted. Even if there is not a "new" device, it is the same operation whether it was "replaced" or "re-placed", if you get my meaning. All that being said, I went through 3 windshields on a 2018 highlander in the first year we owned it. The first two times, the whole system controlling distance-following cruise control was calibrated. The third time, I asked the tech about calibration and he mentioned that sometimes a small adjustment its needed. It was my choice to not go through the $400 calibration. I noticed no difference in performance. I do not know how the MME is different from the Highlander, however.
