Did You Receive the Mach-E Delivery Delay Email? Take This Survey

[Metv707]

Did you notice a maximum build date from those who have received the delay notice?

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[AndyS_OSU]

Of the survey respondents that have received REVISED ETAs, this shows build date, shipping notification date, and original ETA. No one with a build date beyond 1/8 received shipping notification (until today). A few outliers in there but I'd chalk that up tp bad data. Extrapolate away.

 

[SONEWBE]

[ADMIN EDIT] - Take this survey ONLY if you have received the Mach-E Delivery Delay Email (see this thread and screenshot example below).

Anyone interested in providing data just to see what (if any) trends exist in the delay or if it's all encompassing? This may or may not be necessary depending on how quickly Ford issues a statement. But it may provide some quick data now.

Take the Delay Survey Here

@Administrator I'm happy to link to the data when/if enough comes in


DELIVERY DELAY EMAIL

Could you graph the model type vs only members that received the email? It would be interesting to know if the delay is limited to one version of the Mach-e.

 

[AndyS_OSU]

Could you graph the model type vs only members that received the email? It would be interesting to know if the delay is limited to one version of the Mach-e.

No need to graph. Every person who responded with a revised eta has an Extended Battery. Models and drivetrain vary.

 

[eltonlin]

Of the survey respondents that have received REVISED ETAs, this shows build date, shipping notification date, and original ETA. No one with a build date beyond 1/8 received shipping notification (until today). A few outliers in there but I'd chalk that up tp bad data. Extrapolate away.

Be good to add a "delta" column showing the # days delayed between original and revised. Then we can plot out the distribution of delay duration.

 

[UW2]

Of the survey respondents that have received REVISED ETAs, this shows build date, shipping notification date, and original ETA. No one with a build date beyond 1/8 received shipping notification (until today). A few outliers in there but I'd chalk that up tp bad data. Extrapolate away.

Did not receive an email, but my SoCal FE has almost exactly the same dates as the SoCal in this table.

 

[SONEWBE]

No need to graph. Every person who responded with a revised eta has an Extended Battery. Models and drivetrain vary.

Thanks!!

 

[engnrng]

Of the survey respondents that have received REVISED ETAs, this shows build date, shipping notification date, and original ETA. No one with a build date beyond 1/8 received shipping notification (until today). A few outliers in there but I'd chalk that up tp bad data. Extrapolate away.

I received an email from my dealer with additional information, so I did not fill in the survey since it was Ford emails only. Here is the additional info:



Is there a stop ship on Mustang Mach-E? No.

It appears to be the cars built earliest in the plant that are affected. Why is that? All cars go through the rigorous quality checks our customers deserve.

How many cars exactly are affected? Several hundred.

What derivatives are affected? Are they all First Edition? It’s a mix. Around half of those vehicles being held for final quality inspections are First Edition models.

Will it really take 8 weeks? We notified affected customers that they may receive their Mustang Mach-Es on different timing than previously discussed. The team is working to expedite these vehicles, and we hope that customers receive them ahead of targeted dates, providing there are no COVID-19-related transportation delays.

 

[JellyBelly]

Mine was a straight-up First Edition order. I think I didn't get the email because mine may fall into a sweet spot in the shipping process that only resulted in a 5-day delay. No need to email folks with a short delay.

Of course, mine could be bumped even farther back and I get the email tomorrow ?

As some other stated in other threads /posts - its also possible the issue is related to a subset of population - and may effect some cars made during certain period and not all - or could be a process related issue that is also time frame based. So your and others may not be impacted yet or not impacted at all. we all just dont know. Hopefully more info comes available in the future.

 

[AndyS_OSU]

Latest data. I've excluded those that haven't shipped in addition to not receiving a delay email. Some that have not shipped did receive an email and they are included. Others have shipped, didn't receive the email, but are now delayed. All of that info can be found in the table.

 

[UW2]

Latest data. I've excluded those that haven't shipped in addition to not receiving a delay email. Some that have not shipped did receive an email and they are included. Others have shipped, didn't receive the email, but are now delayed. All of that info can be found in the table.

If this helps: I have no delay email. FE extended awd. Prod date 12/11 or close. Shipped. Dest SoCal. ETAs ranged from 2/12 to 1/16 and now back to 2/12.

 

[Mike16]

Was delivered in KC on the 9th.

Did you noticed any change on palsapp for the Status?
mine was Status Delivered Dec 15 to SPEEDWAY (and same thing for all 9 mme on my transport) and now it is Status Delivered Dec 16 for all but one MME that is Status Delivered Dec 17. Maybe they are moving them?

 

[Ponypower50]

Sorry to ask, if a new part is needed will that slow down or stop production. Supposably my Mach e was to be built 1/25

 

[AndyS_OSU]

Sorry to ask, if a new part is needed will that slow down or stop production. Supposably my Mach e was to be built 1/25

Speculation is just a quality check that has been resolved already at the factory.

 

[VegStang]

I was able to download the delivery receipt for the truckload, and status was delivered like yours. Mine was delivered to Argentine Ramp in KC.

Did you noticed any change on palsapp for the Status?
mine was Status Delivered Dec 15 to SPEEDWAY (and same thing for all 9 mme on my transport) and now it is Status Delivered Dec 16 for all but one MME that is Status Delivered Dec 17. Maybe they are moving them?

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