e-Heater not working when HVB SoC under c35%

Mach-Lee

Well-Known Member
First Name
Lee
Joined
Jul 16, 2021
Threads
262
Messages
11,344
Reaction score
24,963
Location
Wisconsin
Vehicles
2022 Mach-E Premium AWD
Occupation
Sci/Eng
Country flag
I am told that PTC heaters don’t fail in an intermittent way, they usually lose isolation and stop the vehicle, apparently.
That’s not what’s been observed with most of the Mach-E heater failures so far. Some of the elements start to intermittently fail open and the total output will be reduced at random times as I described before. Owners report little to no heat at times.
Sponsored

 
OP
OP
Teslaeata

Teslaeata

Well-Known Member
First Name
Mark
Joined
Sep 28, 2022
Threads
9
Messages
3,435
Reaction score
4,157
Location
Nottingham, England, UK
Vehicles
Red June ‘21 RWD ER Premium MME
Occupation
Forensic vehicle examiner, motor insurance assessor, expert witness
Country flag
My heater turned on for the first time this season. It's 26 F outside. 27.35 % SOC

IMG_0871.webp

[/QU
That’s not what’s been observed with most of the Mach-E heater failures so far. Some of the elements start to intermittently fail open and the total output will be reduced at random times as I described before. Owners report little to no heat at times.
Did they measure the power (input) when they experienced their output (heat) reduction as I have done?

It might be that the PTC is failing but the symptoms do not point towards that and my local EV expert says PTC failures don’t present the sort of symptoms I experience.

I experience no “reduction” as such in total output (heat emission) or in the measured input (power).

Heat output is either totally and normally present or is totally absent. Similarly, power consumption input measured is either at full power or zero.

If there are numerous elements and one or some are failing, in their intermittent or terminally failed state I’d expect power input should reduce by the same proportion of working:failed elements as distinct from the symptoms my Stangy presents.

Seems almost as if there’s a fault with whatever programs or controls the power to, or the switching of, the PTC that has become reliant on the HVB SoC measure being above or below c35% or whatever such a SoC presents.

I’m booked in for a diag and that 12V battery system recall on 11th Dec. Be interesting to learn precisely what is causing this.
 

Vgkfan

Well-Known Member
First Name
Keith
Joined
Jul 7, 2022
Threads
4
Messages
398
Reaction score
270
Location
Nevada
Vehicles
2022 mme premium ER AWD 2016 Kia, 2003 Honda
Country flag
If I remember right you have way more miles than the average bear. Possibly an issue more will experience as time goes on. Please let us know what the diag turns up, and good luck.
 

sparkout

Well-Known Member
First Name
Cliff
Joined
Nov 22, 2022
Threads
11
Messages
172
Reaction score
72
Location
48307
Vehicles
2021 Mach E 4X Premium
Occupation
retired
Country flag
My 2021 heater gradually put out less every year till it failed last month. (I have posted about it) new aux heater was 1200, labor 900
 
OP
OP
Teslaeata

Teslaeata

Well-Known Member
First Name
Mark
Joined
Sep 28, 2022
Threads
9
Messages
3,435
Reaction score
4,157
Location
Nottingham, England, UK
Vehicles
Red June ‘21 RWD ER Premium MME
Occupation
Forensic vehicle examiner, motor insurance assessor, expert witness
Country flag
My 2021 heater gradually put out less every year till it failed last month. (I have posted about it) new aux heater was 1200, labor 900
Yeah, looks like the way this is going, I think.

Did a 50% charge from under 35% the other day, got heat, then lost it, charged to 63% no heat until after an hour’s driving turning heater and A/Con on to demist and then off because there was no heat and just before I got home I got heat then next time out no heat altogether.

Each time I charge to 100% like I did overnight heat comes back.
 


sparkout

Well-Known Member
First Name
Cliff
Joined
Nov 22, 2022
Threads
11
Messages
172
Reaction score
72
Location
48307
Vehicles
2021 Mach E 4X Premium
Occupation
retired
Country flag
That is precisely what happened to me before failure. Have the dealer check it out before it gets really cold. Please keep us posted.
 
OP
OP
Teslaeata

Teslaeata

Well-Known Member
First Name
Mark
Joined
Sep 28, 2022
Threads
9
Messages
3,435
Reaction score
4,157
Location
Nottingham, England, UK
Vehicles
Red June ‘21 RWD ER Premium MME
Occupation
Forensic vehicle examiner, motor insurance assessor, expert witness
Country flag
That is precisely what happened to me before failure. Have the dealer check it out before it gets really cold. Please keep us posted.
Will do👍

New aux heater c£600 (plus fitting) and available overnight.

Never been that happy with its effectiveness.
 

sparkout

Well-Known Member
First Name
Cliff
Joined
Nov 22, 2022
Threads
11
Messages
172
Reaction score
72
Location
48307
Vehicles
2021 Mach E 4X Premium
Occupation
retired
Country flag
You will then have abundant heat afterwards.
 
OP
OP
Teslaeata

Teslaeata

Well-Known Member
First Name
Mark
Joined
Sep 28, 2022
Threads
9
Messages
3,435
Reaction score
4,157
Location
Nottingham, England, UK
Vehicles
Red June ‘21 RWD ER Premium MME
Occupation
Forensic vehicle examiner, motor insurance assessor, expert witness
Country flag
You will then have abundant heat afterwards.
Bloody hope so, was frozen first time it failed which just so happened to be first night temps fell below freezing point, wifey refuses to go in car so every cloud has a silver lining😂😂
 
OP
OP
Teslaeata

Teslaeata

Well-Known Member
First Name
Mark
Joined
Sep 28, 2022
Threads
9
Messages
3,435
Reaction score
4,157
Location
Nottingham, England, UK
Vehicles
Red June ‘21 RWD ER Premium MME
Occupation
Forensic vehicle examiner, motor insurance assessor, expert witness
Country flag
Just got Stangy back from repair by Perrys Mansfield UK who were just great.

I feel blessed that we have Perrys and Sandicliffe in the area who are super dealers.

PTC heater diagnosed faulty and changed and that 12V battery lockout recall done with no hitches whatsoever👍

I found the heater now is hotter than it ever was before I even left the dealer’s business park that I remember it ever was since new😬

Cost c£2k though.

Still, on a 120,000+ mile 54mth car model new to market I feel it unreasonable to expect no issues at all.

One still happy customer here😁
 

JoeDimwit

Well-Known Member
First Name
Joe
Joined
Mar 1, 2021
Threads
77
Messages
1,831
Reaction score
3,451
Location
Waterford
Vehicles
Grabber Blue First Edition
Occupation
Electrician
Country flag
That’s not what’s been observed with most of the Mach-E heater failures so far. Some of the elements start to intermittently fail open and the total output will be reduced at random times as I described before. Owners report little to no heat at times.
This is exactly what I’m experiencing. On occasion, I get full heating capacity like I have for 4 winters now, but usually I need to keep my fan speed very low (1-2 ) and the recirculating air set on to get any warmth out of the car. I was supposed to take it in today for diagnosing, but they (my dealerships service department) can’t look at it for a couple days (2-4) minimum, and I can’t be without a car that long right now.
 

imstriker

Well-Known Member
First Name
Matthew
Joined
Dec 4, 2019
Threads
37
Messages
488
Reaction score
915
Location
Indianapolis
Vehicles
2020 Jeep Gladiator, 2021 Infinite Blue
Occupation
Tech
Country flag
I am told that PTC heaters don’t fail in an intermittent way, they usually lose isolation and stop the vehicle, apparently.
My heater failed and did not stop the vehicle. No errors even, just no heat at all. Part replaced, all back to normal.
 
OP
OP
Teslaeata

Teslaeata

Well-Known Member
First Name
Mark
Joined
Sep 28, 2022
Threads
9
Messages
3,435
Reaction score
4,157
Location
Nottingham, England, UK
Vehicles
Red June ‘21 RWD ER Premium MME
Occupation
Forensic vehicle examiner, motor insurance assessor, expert witness
Country flag
My heater failed and did not stop the vehicle. No errors even, just no heat at all. Part replaced, all back to normal.
I heard from a top tech that stopping the car is only one possibility depending on circs. Sounds like we were both lucky in that respect.
Sponsored

 
 







Top