ford.com order status website is down

[Mme4me]

It works for me, thanks for info. Much appreciated! This forum should be mandatory reading for Ford

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[jennq]

My order was just accepted and is finally showing up in my ford.com without an error. Happy day!

 

[JamesInWeston]

My order was just accepted and is finally showing up in my ford.com without an error. Happy day!

Yay! Mine is now also showing without error.

 

[Bullitt]

Mine is now showing up normally but haven't had the dealer accept it yet :/

 

[PaperMach-E]

Same here

Mine is now showing up normally but haven't had the dealer accept it yet :/

 

[Lord Polymath]

Same here

Ditto

 

[Lord Polymath]

As a side note, I think it's strange that the 2021 Mach-E is still listed under "SUVs and Crossovers".

 

[Cobra427]

So mine shows up as pending dealer acceptance, but just this morning, my dealer says they have accepted the order, and thinks the ford.com site hasn't updated.
No email yet, either.

 

[Bullitt]

My dealer just called to tell me they were able to accept my order this morning. I just checked ford.com and it's showing as accepted there too. He's now waiting on the order bank for the 2022 Mach-E to open up for him.

 

[MyLittlePony2022]

My dealer called Tuesday to check in with me and I told them I was waiting for them to accept the order but I could not see the status due to the Ford site being down. I just checked this morning, the site is up and working.... wait for it.... the dealer accepted my order. Even better, I checked the total and they kept to their policy, no ADM. Now for the six month wait.

 

[JamesInWeston]

October 21st is the date I'm slowly getting excited about. That is when MY22 scheduling begins. I'm one of the MY21 orders that rolled to MY22. I don't think I'm first in line, as I see in the forum there are orders older than my (August 25th). But I'm hoping for a build date in December.

 

[wombats3]

I have two orders in right now and just got the priority codes for each - 10 and 12. Does that mean I'm on the higher end of the list when production scheduling begins?

 

[JamesInWeston]

I have two orders in right now and just got the priority codes for each - 10 and 12. Does that mean I'm on the higher end of the list when production scheduling begins?

Your Priority Code is assigned to your order by your dealer (a number from 10 to 19 on retail orders like ours). But two important points: This is just your relative priority >within< your dealer's orders. Your dealer's allocation is more important as the driver of when your order will be scheduled. And it's relative--if the dealer's other Mach E orders are coded 19, then yours at 12 is ahead of them. If everyone is 12, then no one has priority over the others.

 

[Lord Polymath]

Finally! My sales person said that the general manager of the dealer had to go in to accept it. @Cobra427

 

[Mach-Lee]

Finally! My sales person said that the general manager of the dealer had to go in to accept it.

Congrats, this is the only person you should talk to at the dealer from now on because you'll be wasting your time speaking with anyone else. Voice of experience...

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