FordPass Recall Notice

[babyplex]

There’s a new icon related to the Mach E recall appearing on the top left of the FordPass app.

Clicking on the icon leads me to a website where my VIN is run through Ford to see if any recall is needed.

According to the app, no recall is needed for my Mach E. This is extremely surprising as running my VIN against the NHTSA’s website shows that my car does require a recall.

so… who do I trust? Ford or the NHTSA?

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[Dave-O]

I get the same thing….Ford is lost in the sauce.

 

[Stang68]

Same here, click the recall notice and then it tells me no recall. I have a feeling that will be changed shortly, and I think letters are coming this week, too.

 

[KevinS]

Same here. The only way this could go worse is if Farley calls for a press conference about it and gets hit in the face with a pie.

 

[Logal727]

Guessing they are going through the VIN lists but one task at a time lol. Can’t work the server hamsters too hard!

 

[Avelli]

Ditto. NHTSA does show an open recall.

 

[drewspence87]

Just happened to mine, but it doesn't show that additional info

 

[chrisGT]

It looks like the link was tested by Ford as much as the recall software itself..

 

[KevinS]

The funny thing is that I just checked my car via @tonesto7 's app and it shows the recall information. So it's in the system somewhere.

 

[generaltso]

More discussion about this latest snafu in the main 22S41 recall thread:

https://www.macheforum.com/site/thr...ain-contactors-may-overheat.18681/post-464766

 

[josh]

There may be something else going on. My car is currently at the dealer for a charging problem and the 22S41 software. They called me today saying that there are problems with that recall and that they can't install it today (the recalled recall has been noted elsewhere already). Interestingly, the guy said there is also a recall on BlueCruise, which I have not seen mentioned and he did not know about previously, and that the work on that would take several days. I have no idea if it's a software thing or if they are changing hardware, but that could be in the process of popping up for people. For the record, I did not have any recall icon in FordPass for the 22S41 recall but now I do have the icon.

 

[Blue highway]

ok... trying to be nice. but this Ford Pass change is moronic. The recall notice earlier for the pano roof worked fine... I see they fixed that and came up with this... sheesh.

 

[generaltso]

There may be something else going on. My car is currently at the dealer for a charging problem and the 22S41 software. They called me today saying that there are problems with that recall and that they can't install it today (the recalled recall has been noted elsewhere already). Interestingly, the guy said there is also a recall on BlueCruise, which I have not seen mentioned and he did not know about previously, and that the work on that would take several days. I have no idea if it's a software thing or if they are changing hardware, but that could be in the process of popping up for people. For the record, I did not have any recall icon in FordPass for the 22S41 recall but now I do have the icon.

The one for BlueCruise is an optional customer satisfaction update, not a recall. Most dealers don‘t bother to differentiate, and just call them all recalls. Do you already have BlueCruise?

 

[DevSecOps]

Be careful. Finding errors in Ford's systems and telling people about it will cause an angry mob to attack you.

 

[josh]

The one for BlueCruise is an optional customer satisfaction update, not a recall. Most dealers don‘t bother to differentiate, and just call them all recalls. Do you already have BlueCruise?

I did, and that's interesting. Good to know!

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