Going in for service. What software updates do I need?

[MerryBrown]

If they remove the roof glass, they are not following the directions.

I guess I don't know how the fix is done, as I said earlier my tech isn't inspiring confidence. He spoke very fast and things ran together so I am not sure he knows himself. He said they take out the headliner. I was a little chagrined that they couldn't do this while they were working on the software updates, but as I said that took 3 days, so I don't think they could focus on anything else until it was done. Good to hear from you General!

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[generaltso]

I guess I don't know how the fix is done, as I said earlier my tech isn't inspiring confidence. He spoke very fast and things ran together so I am not sure he knows himself. He said they take out the headliner. I was a little chagrined that they couldn't do this while they were working on the software updates, but as I said that took 3 days, so I don't think they could focus on anything else until it was done. Good to hear from you General!

They do need to take out the headliner, and they do need to remove the windshield, but they don’t have to remove the roof. In my case, it was the removal of the headliner that lead to a bit of damage.

 

[MerryBrown]

They do need to take out the headliner, and they do need to remove the windshield, but they don’t have to remove the roof. In my case, it was the removal of the headliner that lead to a bit of damage.

Well my baby is awfully close to perfect right now. I will be sad if she gets messed up.

 

[generaltso]

Well my baby is awfully close to perfect right now. I will be sad if she gets messed up.

Yeah, I'm obviously not thrilled, but at least I know it will be fixed.

 

[scubauke]

Getting conflicting advise from dealership in Irvine, California. Made an appointment for February 21, 2022 and was told they have to order new glass to replace windshield and sunroof. I thought they do not replace glass unless they brake it. They say they have done 10-15 of these. Not sure they know what they are talking about.

 

[generaltso]

Not sure they know what they are talking about.

Sounds like that‘s the case.

 

[Kamuelaflyer]

Well my baby is awfully close to perfect right now. I will be sad if she gets messed up.

FWIW, I’m waiting until late winter or early spring before I have mine done here. Let them practice on somebody else.

Welcome back btw.

 

[Maquis]

Getting conflicting advise from dealership in Irvine, California. Made an appointment for February 21, 2022 and was told they have to order new glass to replace windshield and sunroof. I thought they do not replace glass unless they brake it. They say they have done 10-15 of these. Not sure they know what they are talking about.

If they meant they are ordering the glass for the windshield, that may be a good thing. Several people have reported that their windshield was broken during removal. Having a new one on hand would save you several days waiting on a replacement if they happen to break it. Any dealer doing more than a handful of recalls should stock a windshield.
If they really are ordering a panoramic roof glass, then yeah, they likely are clueless.

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