Tremor38
Well-Known Member
- First Name
- Jeff
- Joined
- Dec 20, 2020
- Threads
- 7
- Messages
- 81
- Reaction score
- 66
- Location
- Canada
- Vehicles
- Mach E First Edition Rapid Red
- Thread starter
- #1
Hey everyone, I picked up one of the new grizzle e smart chargers. I was on the wait list for it prior to being released and got it in March right after release. I have unfortunately had a fair bit of trouble with it. I’m on my third unit now and it’s still not working. Up till this 3rd unit I was chalking the issues up to early release issues but by the time this 3rd unit showed up and didn’t work I’m thinking this unit is not likely to work properly anytime soon.
My question is did anyone else buy one and have you had any issues? Below are the issue I’ve had and for information sake, the Ford charger works fine on the same plug and has never faulted on me.
1. First charger showed up and would fault out just plugging into the wall. I was unable to get it to not fault. They immediately sent me a replacement.
2 the first replacement worked when it arrived until I connected it to wifi. As soon as I did it would no longer charge. I disabled the wifi as directed by united chargers and they told me to wait for an update. A few weeks ago the charger started to randomly fault out and stop charging. It has gotten progressively worse from ones a week to multiple times a night to the point I can’t rely on it to charge overnight. I contacted and they said it needed replacement and they immediately sent me a replacement.
3 the last one arrived and would when plugged into the car if failed and the car charging lights all go orange. I tried connecting to wifi as directed by united and it still does the same. They tried seeing it remotely and say it’s not connected yet I know it’s on my network and connected.
I don’t need the smart features and frankly there really are no features at this time anyways. I’m thinking of just having them swap me with their standard charger but not sure it’s reliability with the Mach E.
Any feedback on similar experience or perhaps perfect experience would be great.
Thanks
My question is did anyone else buy one and have you had any issues? Below are the issue I’ve had and for information sake, the Ford charger works fine on the same plug and has never faulted on me.
1. First charger showed up and would fault out just plugging into the wall. I was unable to get it to not fault. They immediately sent me a replacement.
2 the first replacement worked when it arrived until I connected it to wifi. As soon as I did it would no longer charge. I disabled the wifi as directed by united chargers and they told me to wait for an update. A few weeks ago the charger started to randomly fault out and stop charging. It has gotten progressively worse from ones a week to multiple times a night to the point I can’t rely on it to charge overnight. I contacted and they said it needed replacement and they immediately sent me a replacement.
3 the last one arrived and would when plugged into the car if failed and the car charging lights all go orange. I tried connecting to wifi as directed by united and it still does the same. They tried seeing it remotely and say it’s not connected yet I know it’s on my network and connected.
I don’t need the smart features and frankly there really are no features at this time anyways. I’m thinking of just having them swap me with their standard charger but not sure it’s reliability with the Mach E.
Any feedback on similar experience or perhaps perfect experience would be great.
Thanks
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