How do I get my connected Services back?

[americanflannel]

FordPass was acting all up for me and I dumbly removed my car and tried again ... two days later I finally "activated" my car and the app is working again.
But now I lost all my connected services. I absolutely need live traffic back.

On ford.com/connectedservices it says Live Navigation is "pending activation". It's been over two days and an incredibly crappy commute until I realized it's because my traffic was dead.

How do I a: contact ford asynchronously since I don't have daytime hours to devote to this problem b: get this resolved without talking to a human?

This is 2021 I should be able to send a reset command from the f'ing app but I had to even get a computer to realize what was going on.
Any advice?

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[Brutakus]

I'd think your best bet is to get in Live Chat on the FordPass app tomorrow when they open and ask them about it.

On a side note, I'm also having the app problems and this is pretty much why I was hesitant to just uninstall and reinstall. Im currently just using my fob and hoping for an update that fixes it without a reinstall soon but who knows.

 

[americanflannel]

I'd think your best bet is to get in Live Chat on the FordPass app tomorrow when they open and ask them about it.

On a side note, I'm also having the app problems and this is pretty much why I was hesitant to just uninstall and reinstall. Im currently just using my fob and hoping for an update that fixes it without a reinstall soon but who knows.

Crap I missed them by 6 minutes because for whatever reason the web site chat doesn't work on my computer. (And they don't even list chat hours on the website as far as I can tell)

I feel like a Tesla owner all of a sudden.

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