Order site is up!

portlandg

Well-Known Member
First Name
grahame
Joined
Mar 17, 2020
Threads
7
Messages
2,913
Reaction score
3,660
Location
Dorset UK
Vehicles
Black RWD ER and loving it
Occupation
Cabinet maker
Country flag
I‘m in close contact with the German FORD online headquarter. I changed my reservation to times but couldn‘t see any of my changes.

Beginning with the start of my reservation in February this year I had problems with this internet side. The Ford dealer I choosed wasn‘t at least able to be connected with my reservation. After several telefon calls and one week later with the German Ford online headquarter they told me that the internet side was made in India and the conservation with them is really complicate. And after two weeks a got my reservation.

I swear, there are many mistakes in this side - believe me.
I had a similar problem. My original order was for RWD SR on 29 February. Changed to RWD ER 9 March. Got confirmation from FORD UK but didn't reflect on my account. There was a glitch like today and my account went back to old order. After contacting Ford UK it changed again. Seems like everyone they do an upgrade the MME side of things gets mucked up. Will watch with keen eyes
Sponsored

 

JoelOclock

Well-Known Member
First Name
Joel
Joined
Mar 7, 2020
Threads
15
Messages
197
Reaction score
183
Location
Seattle
Vehicles
Mustang Mach E Premium ER AWD
Country flag
Were you one of the folks who received a pre-approval? That may be the difference. I'd think about 1.9%.
I know they’re just placeholders butfor what it’s worth I wasn’t preapproved for any amount either and got 1.9 or 0.9 depending on finance or option
 

mikeho

Well-Known Member
First Name
Mike
Joined
Jun 25, 2020
Threads
10
Messages
158
Reaction score
134
Location
San Jose, CA
Vehicles
Mustang Mach-E
Country flag
Just confirmed that Frontier Ford (spoke to Keith, one of the Sales Managers) that they will NOT charge ADM and will accept the X-Plan if Ford allows it.
 

JoelOclock

Well-Known Member
First Name
Joel
Joined
Mar 7, 2020
Threads
15
Messages
197
Reaction score
183
Location
Seattle
Vehicles
Mustang Mach E Premium ER AWD
Country flag
So if my reservation can be converted up until December, but order priority still goes off reservation time stamp, how does that work if I convert reservation to order in October but someone with later time stamp than me converts today?

basically, how long can I leave converting to an order before it Will start to delay my delivery?
 

ChasingCoral

Well-Known Member
First Name
Mark
Joined
Feb 3, 2020
Threads
375
Messages
12,402
Reaction score
24,516
Location
Maryland
Vehicles
GB E4X FE, Leaf, Tacoma, F-150 Lightning ordered
Occupation
Retired oceanographer
Country flag


OP
OP
jhalkias

jhalkias

Well-Known Member
First Name
John
Joined
Mar 3, 2020
Threads
122
Messages
2,482
Reaction score
4,953
Location
Ohio
Vehicles
'21 RR ME FE, '22 Corsair GT, '22 Lightning Lariat
Occupation
Benefit Fund Administrator
Country flag
John, I'm a retired Ford employee and I have a Ford account but it doesn't say Fordpass, was that a special account you created.
FordPass is an account you set up with the app on your phone for all of your Ford vehicles. You set up an account and put in your VIN numbers, and you can track your cars, etc. and my dad was a Ford retiree! I’m still loyal to the brand. Want to add you can also set up a FordPass account online with a computer. No need to use a phone and app.
 

macgyver60

Well-Known Member
First Name
michael
Joined
Jun 27, 2020
Threads
66
Messages
271
Reaction score
204
Location
New York
Vehicles
Mach E Premium AWD Ext Range
Country flag
Has anyone figured out how to use your family discount when placing your order? It seems like you have to agree to the current price when you place the order and there is no way to apply the discount.Perhaps that has to be done later?
 

stangmatt21

Active Member
First Name
Matt | macheauto
Joined
Jun 25, 2020
Threads
4
Messages
39
Reaction score
79
Location
San Diego, CA
Website
threads.net
Vehicles
'21 GTPE, '22 Lightning, VW R32, '66 Must Conv.
Occupation
Digital Product Manager
Country flag
UPDATE: The site appears to have a problem with Mac/iPhone/iPad. I used a Windows PC & Chrome and didn't have a problem.

Anyone else getting an error from the order site when trying to make your payment? I get a screen that says "Looks like we’re having trouble connecting to your wallet right now. Please check back soon." I can't find any wallet or way to save a payment method to my profile.

¯\_(ツ)_/¯
 
Last edited:

Cnote

Well-Known Member
Joined
Jun 18, 2020
Threads
0
Messages
204
Reaction score
292
Location
Texas
Vehicles
2014 Corvette Stingray, 2021 Mach E premium SR RWD
Country flag
Are you trying to use the card that was saved from your original reservation? I had to change cards from the Amex I used for my original reservation. Put in a new Mastercard and it went through. Not sure if an Amex issue, or an issue with the saved card.
You helped me out with this post so much, I was frustrated at how I was getting stuck in a loop. I even tried adding the same card again as a new card but it didn't work until a used a different card.
 

Maric

Well-Known Member
Joined
Jun 10, 2020
Threads
20
Messages
887
Reaction score
2,218
Location
NorCal
Vehicles
Grabber Blue FE
Occupation
Engineer
Country flag
I had a chat with the local Ford Fleet Manager who called me after I placed my order. His dealership has already had 18 orders submitted. This car is looking to be huge success for Ford.
 

Cnote

Well-Known Member
Joined
Jun 18, 2020
Threads
0
Messages
204
Reaction score
292
Location
Texas
Vehicles
2014 Corvette Stingray, 2021 Mach E premium SR RWD
Country flag
Well it's doing the same thing with my Discover card. Under the Payment Terms, it has all 4 card processing companies listed. I'm pretty frustrated this morning. I typically avoid using my bank card for something that I don't tangibly have in-hand... especially something like this when I haven't even test driven the damn thing.
Same here. Used the same card that was used to place the reservation but it wasn't until I switched to a Visa that it worked. No messages, just getting stuck in a loop.
 

hybrid2bev

Well-Known Member
Joined
Dec 4, 2019
Threads
75
Messages
4,070
Reaction score
11,091
Location
USA
Vehicles
2021 Job 1 Premium4X - EAP Member
Country flag
Has anyone figured out how to use your family discount when placing your order? It seems like you have to agree to the current price when you place the order and there is no way to apply the discount.Perhaps that has to be done later?
AXZ plans will be applied later, not during ordering. That will be settled when you are setting up financing, closer to delivery.
 

Maric

Well-Known Member
Joined
Jun 10, 2020
Threads
20
Messages
887
Reaction score
2,218
Location
NorCal
Vehicles
Grabber Blue FE
Occupation
Engineer
Country flag
So am I understanding that people have had their orders confirmed by their Dealership? If so I'm going to push for confirmation to get that price set in stone.
Sponsored

 
 




Top