why is there a mark up of 2,000. did you agree to that and sign that its ok?
That’s the dealership. I’ve been dealing with Jorge Villanueva in sales and the manager with the last name Clark. But it seems that the real issue is with the dealership owner, Juan Malo.
ok lets start from the start.
I placed my reservation with the $500 deposit. When the 'reservation' was converted to an 'order' a form came up that showed my my contracted price to buy the car from the dealer (this was end of June).
The crazy thing is I have a vid of your car in my phone. Your car was unloaded from a train at my job. I’m a freight train engineer btw. It was the first one I saw in person. It had a sticker that said pines Ford on it.
It was added at the time of the online order and was the dealer markup. When I found out that this was not standard and that other dealers are not imposing this fee, it was already too late to switch dealers. So, I got the x-plan. The dealer didn’t like that.
Me too. And almost every other dealer in the area is not imposing this fee. And, really, would’ve blindly paid it if I didn’t have such great advice from this forum.
You’re right. This did show up at the time of the online order, but that was standard and there was no way to add the option of x-plan. I chose this dealer because it was the closest. at that time, there was no information about mark up. The process was so much like that of Tesla. I don’t buy a lot of cars, so this “fee” hit me like a ton of bricks when I found out. Especially when you consider that if I had scrolled to the next dealer (automation), there would be no mark up. The dealer had NO interaction me during the sales process and I think it’s unfair that they get a fee for just receiving the car.Most of the South Florida dealers have been showing thousands in markup ever since orders originally opened in June. It's the same region the EV Bite guys are from and probably the main basis of their originally reporting about ADM on Mustang Mach-Es.
I am not surprised by any of this.
Your dealer probably showed the $2k markup at the time you ordered and if you accepted that without first getting in-writing confirmation of their x-plan acceptance, you might be stuck with either accepting the price as was offered or walking away from it, potentially without your deposit.
There are a few dealers in your area showing no markup on online orders. I don't remember which ones but I'd found at least two when I checked each one of them on ford.com way back when. Probably one closer to Miami and one closer to West Palm Beach.
ok lets start from the start.
1 did you place the order online with ford or at the dealer?
2 what paperwork did you sign if any and can i see it pls?
3. what is the total price the mache was offered to you for?
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an issue about that too
1, I placed the order online. I had no contact with the dealer foe the initial reservation. They were just a dealer listed on the page.
2. I did not sign anything. All I did was the same standard online order we all did (above). No where in this process does it allow to elect for the x-plan.
When I started reading this forum, I realized that this $2k markup is not standard and not being charged by all dealers. Ford made this seem like this was a standard process across the board, just like ordering a Tesla. I contacted Ford, but was told that I could not switch dealers. I followed advice from here and signed up for the MCOA.
3. I included a picture of the order.
This dealer does not accept xplan. As stated earlier dealers are not required to accept xplan.
