Price Protection

[hybrid2bev]

I'm not sure. Maybe they think I'll walk away and then they can add their ADM when they sell it to someone else.

Easiest way to figure it out which it is would be to tell the dealer to go here to find helpful information: FMCDealer >> Finance >> Consumer Finance Programs >> Ford Options

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[SushiQ]

Easiest way to figure it out which it is would be to tell the dealer to go here to find helpful information: FMCDealer >> Finance >> Consumer Finance Programs >> Ford Options

Thanks.

 

[AKgrampy]

Thanks.

Perhaps they do not do any financing through Ford Motor Credit.

 

[SushiQ]

Perhaps they do not do any financing through Ford Motor Credit.

You might be right. Thanks.

 

[rcechinel]

You don't need to to anything until the car arrives. Once the car arrives at the dealership you should be invited to complete the process online via the Ford website eCommerce process.

The Ford Options bonus cash is either $1,000 or $2,500 depending on your zip code.

I see that you are in CA so it should be $2,500 for you.

Is that the process for both online and dealer orders?

 

[hybrid2bev]

Is that the process for both online and dealer orders?

My understanding is that if the dealer placed the order for you then you are in the ‘offline’ process. You’ll do the credit application at the dealership when your car arrives.

 

[nhammerschmidt]

The dealer cannot be forced to use Ford Options.

But not participating because they don't understand Options is different than saying 'we don't participate' because we're too lazy to do any simple leg work to figure it out or install any small updates that may be needed.

If they are lazy that can't be helped. If they just don't understand that is something that can be helped (DM me).

This right here. My dealer hasn’t done an options loan. Mine will be the first, but they are ready. The manager called their contact at Ford Credit and got it all set.
Ford Credit is the best captive in the business imo. Always very helpful as both a dealer and a customer.

 

[HuntingPudel]

The dealer cannot be forced to use Ford Options.

But not participating because they don't understand Options is different than saying 'we don't participate' because we're too lazy to do any simple leg work to figure it out or install any small updates that may be needed.

If they are lazy that can't be helped. If they just don't understand that is something that can be helped (DM me).

My dealer had not done an Options Financing until I bought my car. It took them very little time on the phone to get it all sorted out and get me on my way. It took longer for me to get my floor mats out of my sister's car and install them in my new MME than it did for them to figure out the Options plan, and they didn't even have the help from @hybrid2bev ??

 

[WNKent]

Question
I just looked at my order sheet from Folsom Lake Ford, dated 10/20/21
Price of my GTPE was $66,890
The new sticker price on the MME is now $69890 from Ford

Is that the $2-3k price hike as 12/8/21?
I am waiting for the Salesman to confirm I am protected since I ordered in October 2021

Please let us know in this thread what the "Salesperson" says about price protection.

 

[WNKent]

This right here. My dealer hasn’t done an options loan. Mine will be the first, but they are ready. The manager called their contact at Ford Credit and got it all set.
Ford Credit is the best captive in the business imo. Always very helpful as both a dealer and a customer.

It's like they don't read the required internal communications; that sounds lazy to me.

 

[ChuckInFlorida]

Finally got the dealer to agree. Price protection is real. It was my experience, and many on multiple threads, that you have to start the conversation sooner than later so that the dealer has time to do the research or call their Ford rep. Persistence pays!

 

[kdonnel]

The price protection process stinks.

Either my dealer is incompetent or Ford as a corporation is unable to communicate policy effectively to the dealerships.

I had to fight for a couple hours just to convince the leadership at Mall of Georgia Ford that they should call for help. I talked to three different escalating managers explaining to each that I was guaranteed price protection and the dealership would get $2000 from Ford.

I provided them with a copy of the Ford memo explaining the price protection that came into existence with the December 8th 2021 price increases. Their follow up was if it is not on the vincent it does not exist. So is this a problem with Ford corporation not putting the price protection in vincent so the dealers can see it or is the management at Mall of Georgia Ford unable to read and comprehend memos sent to them by Ford Corporate?

I showed them the Youtube video from Long McArthur Ford that talks about price protection.

After over 6 months of waiting I left the dealership after 3 hours and told them to figure it out.

About 30 minutes after I left I got a phone call that we were all good.

I returned to the dealer and completed the purchase at the price protected MSRP.

At no point when I returned did any of the escalated managers come out and speak to me. All they needed to do to greatly improve my experience was come up to me, shake my hand, and say sorry for the confusion over price protection. But none of the three were apparently willing to do that or did not think that I deserved any more of their time. I was at the dealership another 2 hours so they had plenty of time to come and see me.

In the end I love the car but HATE to dealership model. The management at Mall of Georgia Ford has continued down the adversarial model of sales.

I not only had to fight over price protection but I also had to fight for the $750 incentive that was clearly in vincent. I also question how long it will take to get my deposit back. They were unwilling to credit the deposit towards the purchase as they believe the $500 paid online was never sent to the dealership. They claim they will return the $500 to my credit card but I have doubts it will go that smoothly. I fully expect to have to fight for the deposit to be returned.

Fight for your price protection.

Don't take no for an answer.

 

[avinator]

The price protection process stinks.

Either my dealer is incompetent or Ford as a corporation is unable to communicate policy effectively to the dealerships.

I had to fight for a couple hours just to convince the leadership at Mall of Georgia Ford that they should call for help. I talked to three different escalating managers explaining to each that I was guaranteed price protection and the dealership would get $2000 from Ford.

I provided them with a copy of the Ford memo explaining the price protection that came into existence with the December 8th 2021 price increases. Their follow up was if it is not on the vincent it does not exist. So is this a problem with Ford corporation not putting the price protection in vincent so the dealers can see it or is the management at Mall of Georgia Ford unable to read and comprehend memos sent to them by Ford Corporate?

I showed them the Youtube video from Long McArthur Ford that talks about price protection.

After over 6 months of waiting I left the dealership after 3 hours and told them to figure it out.

About 30 minutes after I left I got a phone call that we were all good.

I returned to the dealer and completed the purchase at the price protected MSRP.

At no point when I returned did any of the escalated managers come out and speak to me. All they needed to do to greatly improve my experience was come up to me, shake my hand, and say sorry for the confusion over price protection. But none of the three were apparently willing to do that or did not think that I deserved any more of their time. I was at the dealership another 2 hours so they had plenty of time to come and see me.

In the end I love the car but HATE to dealership model. The management at Mall of Georgia Ford has continued down the adversarial model of sales.

I no only had to fight over price protection but I also had to fight for the $750 incentive that was clearly in vincent. I also question how long it will take to get my deposit back. They were unwilling to credit the deposit towards the purchase as they believe the $500 paid online was never sent to the dealership. They claim they will return the $500 to my credit card but I have doubts it will go that smoothly. I fully expect to have to fight for the deposit to be returned.

Fight for your price protection.

Don't take no for an answer.

i wholly agree the problem is with Ford and Dealers. The Dealers being incompetent and Ford being horrible in its process. You know the owner and car so notify dealer and customer of price protection. Or give the coupon similar to the 750$ with the 2000$. ITs as simple as that. You put that 2750 into vincent or any system are we are good. If i donot buy it and dealer sells it to somebody else they donot get that discount. Could be so simple but then we are dealing with Ford.

 

[MooSting]

I haven't read this entire thread, but I figured I would add my experience.

I ordered a select in Oct 2021. After the price increase I contacted my dealer and said "what price will I be paying", they said "the original one". I bought my car about a week ago and I paid the original price - zero hassle.

 

[Bruno44]

I ordered before the price increase. Was never even a question for me that I was paying the original price. The price I paid was the agreed price when we ordered. MSRP with no ADM.

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