Radio presets resetting

Behoff

Active Member
First Name
Brian
Joined
Sep 15, 2021
Threads
4
Messages
29
Reaction score
9
Location
Glens Falls, NY
Vehicles
2021 Mustang Mach-E
Occupation
Retired
Country flag
For the fourth time in 4-1/2 months that I have had my Mach-E the radio presets have reset to what they were when I drove it off the lot.

when I took delivery I enthusiastically set all the stations to my preferences.

the first time it reset, I was annoyed and only set the first two rows to what I listen to.

the third time, only the two Sirius stations that I really listen to.

this time, one station.

the one good thing is that it does not reset FM presets, so what I listen to 95% of the time have been right where I left them.

the bad thing is that one of the defaults is Fox News, which makes me nauseous just seeing it in a car I own.

The bottom line is that when Sirius asks me to start paying them for something I rarely use, its not happening. I know is is ford's fault, but it is at the point that it is unusable to me.

has anyone else been frustrated by this behavior?

there are so any other inconsistent/unreliable problems that, having spent 40 years working in the software field, I really wonder who Ford has hired to do their coding.
Sponsored

 

scottjays

Member
Joined
Jun 30, 2021
Threads
1
Messages
8
Reaction score
9
Location
Utopia Planetia Ship Yard
Vehicles
BMW X5 M50i, C8 HTC, Ford Mustang Mach-e
Country flag
This exact same thing has begun happening to our Premium AWD as well. My presets seem to be unaffected with my profile. Profile 2 is my wife and 3x now her presets have totally and randomly change to include *gasp* Fox news. Gone is Howard 100 and all of her Sirius music presets and news...replaced with county music presets and the dreaded Fox news...Def Gemlins in the machine. I resorted to taking a pic for memory and having to manually reset the presets.. quite annoying
 

horsiedad

Well-Known Member
First Name
David
Joined
Jul 9, 2020
Threads
36
Messages
322
Reaction score
421
Location
North Atlanta
Vehicles
Ford Mach-E GT PE, Mach-E Premium
Country flag
After owning my MME for a year, my Sirius presets have been randomly changing for the last two months. I'm guessing some software update has gone awry. I keep hoping one of the new updates will fix this.
 

Neil4Real

Well-Known Member
Joined
Jul 8, 2021
Threads
17
Messages
3,385
Reaction score
3,073
Location
Southern California
Vehicles
Mach-E GT Performance Edition - Shadow Black
Country flag
I am yet to have this issue in my MME Premium. I think what helped is I didn't set up Ford Pass when I got the car, I used the guest/default profile it gives you in the car and set up my presets, etc. I then added it to Ford Pass and synced it all up and created my profile. I think what happens is the car defaults back to the guest presets at times, which can be those random ones or none at all. You should try changing the guest one to either of your preferences and see if that helps.
 

Jppumper

Well-Known Member
First Name
John
Joined
Nov 21, 2021
Threads
10
Messages
241
Reaction score
173
Location
Largo, Florida
Vehicles
1st car: 1966 Mustang, 2021 Mach-E X Premium
Occupation
Retired Master Certified Heavy Truck Technician
Country flag
I had this problem and it really PO'd me. Each car comes with a SiriusXM introductory Platinum package. I reset my favorites a few times and then tried calling SXM during the holidays, which was a mistake. My first contact by phone was very heavily accented and once I finally got through to him what I wanted, he connected me to another person that I absolutely could not understand. I hung up and waited until about a week to 10-days ago. I finally emailed them to remove to Platinum package. I think that it actually worked.
 


Logal727

Well-Known Member
First Name
C
Joined
Aug 23, 2021
Threads
101
Messages
7,351
Reaction score
11,347
Location
Florida
Vehicles
ā€˜21 Carbonized Gray Mustang Mach-E Premium AWD Ext
Country flag
YMMV but all my radio preset issues were fixed with 1.7.1.
 

Caramel

Well-Known Member
First Name
Vi
Joined
Sep 27, 2021
Threads
20
Messages
317
Reaction score
459
Location
Denver
Vehicles
Honda Odyssey
Country flag
This happened twice in my first week or so of owning the car, then happened again today. It’s very frustrating!
 

Caramel

Well-Known Member
First Name
Vi
Joined
Sep 27, 2021
Threads
20
Messages
317
Reaction score
459
Location
Denver
Vehicles
Honda Odyssey
Country flag
Just did it again today. Argh! My carefully chosen and ordered stations were replaced by a bunch of random stations.

First world problems I know but I didn’t even drive over the weekend so it reset the very next drive after I fixed it.

(Also nothing against L L Cool Jay but do I really need his station twice out of my 15 presets? Lol)
 

AdamGilles12

Active Member
First Name
Adam
Joined
May 26, 2021
Threads
7
Messages
42
Reaction score
10
Location
Plymouth, Michigan
Vehicles
Ordered Mach E Premium All-Wheel Drive
Occupation
Teacher/Coach
Country flag
It also is happening to me. It's very annoying I go in and change it to my wife's profile and then change it back and everything works fine but you shouldn't have to do that
 

skiingj

Well-Known Member
First Name
John
Joined
Jun 19, 2021
Threads
21
Messages
567
Reaction score
371
Location
Roseville, California
Vehicles
Mach-E Premium
Country flag
Happens to me randomly as well. If Fox makes you nauseous you must be drinking coolaid if the other don't..
 

Steady Eddie

Active Member
First Name
Edward
Joined
Mar 7, 2022
Threads
0
Messages
41
Reaction score
21
Location
Bay Area
Vehicles
2022 Mach E Premium
Occupation
Engineer
Country flag
For the fourth time in 4-1/2 months that I have had my Mach-E the radio presets have reset to what they were when I drove it off the lot.

when I took delivery I enthusiastically set all the stations to my preferences.

the first time it reset, I was annoyed and only set the first two rows to what I listen to.

the third time, only the two Sirius stations that I really listen to.

this time, one station.

the one good thing is that it does not reset FM presets, so what I listen to 95% of the time have been right where I left them.

the bad thing is that one of the defaults is Fox News, which makes me nauseous just seeing it in a car I own.

The bottom line is that when Sirius asks me to start paying them for something I rarely use, its not happening. I know is is ford's fault, but it is at the point that it is unusable to me.

has anyone else been frustrated by this behavior?

there are so any other inconsistent/unreliable problems that, having spent 40 years working in the software field, I really wonder who Ford has hired to do their coding.
It’s a shame to see that this old post is still relevant. We got our 2022 Premium in late July and have repeatedly had the same problem. We know it happens when fox shows up. We immediately overwrite that with MSNBC, but doing full resets is tiring and my shoulder gets fatigued.
 

dimes4slim

Well-Known Member
First Name
Gary
Joined
Jul 11, 2021
Threads
16
Messages
149
Reaction score
228
Location
Murrieta, California
Vehicles
25 MME GT, 21 MME Premium traded
Occupation
Retired Bean Counter
Country flag
It’s a shame to see that this old post is still relevant. We got our 2022 Premium in late July and have repeatedly had the same problem. We know it happens when fox shows up. We immediately overwrite that with MSNBC, but doing full resets is tiring and my shoulder gets fatigued.
The longest I’ve gone without having to reset them is a couple weeks. Now I can barely go a day. What gives???
 

ChuckA

Well-Known Member
First Name
Chuck
Joined
Jul 3, 2021
Threads
30
Messages
1,615
Reaction score
1,146
Location
North Branford, CT
Vehicles
ā€˜21 MME Premium AWD ER in Infinite Blue
Occupation
Accountant-Retired
Country flag
Ocsssionly my MME shuffles the SiriusXM labels but leaves the presets in the correct order. Luckily it eventually self-corrects after a day,.
 

macheavelli

Member
Joined
Dec 25, 2021
Threads
4
Messages
19
Reaction score
2
Location
FL
Vehicles
2021 Mach-e Premium
Country flag
Has anyone found a fix for this? What happens to me is the preset icons are incorrect but actually go to the correct stations. Happens maybe once every few weeks.
 

dimes4slim

Well-Known Member
First Name
Gary
Joined
Jul 11, 2021
Threads
16
Messages
149
Reaction score
228
Location
Murrieta, California
Vehicles
25 MME GT, 21 MME Premium traded
Occupation
Retired Bean Counter
Country flag
Has anyone found a fix for this? What happens to me is the preset icons are incorrect but actually go to the correct stations. Happens maybe once every few weeks.
After having this happen a dozen times, I reset them AGAIN, and then saved them to profile #3, which was unused. I have still had them chang3 to the default, but just pressing either profile #1 or #3 brings them back while driving without affecting anything else. I can even press my wife’s #2 without the seat and mirrors adjusting to her settings bec the car is in motion. It has worked for weeks now, but can’t Ford figure this out?
Sponsored

 
 







Top