Roof and Windshield Recall

[Illinibird]

First, recalls are public information. Anyone can put your VIN in and see that there are outstanding recalls.

Second, if you're selling your vehicle privately, then you should create a bill of sale, and on that bill of sale you should disclose this. I had a floor mat recall on a vehicle that I did not do because the replacement mat was very tiny. I gave the recall to the buyer AND put it on the bill of sale. If you trade it in, then the dealer is responsible for doing the recall.

Yes, but would it affect the trade in value of what the dealer would offer you (assuming you traded the car and didn't sell it privately).

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[ReelSweet]

I talked to a dealer today to do the windshield recall and they referred me to their Body Shop and the manager advised me to wait due to fear that if the windshield breaks it will be difficult to get another one. Said something about a process to remove the windshield with drilling a small hole, inserting something to get the windshield off and there's a chance it may break so he suggested waiting until he has a few on hand. There are currently 3 people waiting on it and 2 other MMEs on the lot.....seemed odd to me as windshield replacement was a common thing. Anyhow, I'll wait....unfortunately I have some wind noise and hoping the recall will resolve it,.

 

[Illinibird]

I talked to a dealer today to do the windshield recall and they referred me to their Body Shop and the manager advised me to wait due to fear that if the windshield breaks it will be difficult to get another one. Said something about a process to remove the windshield with drilling a small hole, inserting something to get the windshield off and there's a chance it may break so he suggested waiting until he has a few on hand. There are currently 3 people waiting on it and 2 other MMEs on the lot.....seemed odd to me as windshield replacement was a common thing. Anyhow, I'll wait....unfortunately I have some wind noise and hoping the recall will resolve it,.

Yikes! I hope they don't drill a hole in my windshield. The recall instructions don't include this and rather use a fishing line or piano string. Safellite does this all the time and I don't think they drill holes but I could be mistaken.

 

[RickMachE]

Yes, but would it affect the trade in value of what the dealer would offer you (assuming you traded the car and didn't sell it privately).

No, it would not affect the value of the trade since a recall is FREE. Of course a dealer could say "well, we can't sell it until we do that recall (or have it done if they aren't a Ford dealer), and it's delaying them, so they offer you less.

In reality, most often I find that a trade-in is a bad financial decision. Yes, it may be easier, but nearly every time I've had this opportunity a private sale has yielded much more. I've only traded in vehicles when "cash for clunkers" existed, and when a vehicle had numerous issues and was 15 years old.

In 2018, my dealer offered me $5,500 for my 2010 Fusion Hybrid. I sold it privately for $3,500 more.
This year, my dealer offered me $19,000 for my 2018 Fusion Energi. I sold it to Carvana for $25,546.

The main advantage of trading, in some states, is saving sales tax. In my state, in 2021, the most I'd get credit for is $7,000 ($420 in tax), so taking $6,546 more put me $6,126 ahead.

 

[Illinibird]

No, it would not affect the value of the trade since a recall is FREE. Of course a dealer could say "well, we can't sell it until we do that recall (or have it done if they aren't a Ford dealer), and it's delaying them, so they offer you less.

In reality, most often I find that a trade-in is a bad financial decision. Yes, it may be easier, but nearly every time I've had this opportunity a private sale has yielded much more. I've only traded in vehicles when "cash for clunkers" existed, and when a vehicle had numerous issues and was 15 years old.

In 2018, my dealer offered me $5,500 for my 2010 Fusion Hybrid. I sold it privately for $3,500 more.
This year, my dealer offered me $19,000 for my 2018 Fusion Energi. I sold it to Carvana for $25,546.

The main advantage of trading, in some states, is saving sales tax. In my state, in 2021, the most I'd get credit for is $7,000 ($420 in tax), so taking $6,546 more put me $6,126 ahead.

You're right about selling it privately but I never do that; don't want the hassle and some stranger either coming to my house or meeting him somewhere that turns out to be a ploy. I know some say do the transaction at a Police Station but I just don't want the hassle. Then there is the problem of the buyer becoming unhappy with something about the car and returning to you for a resolution. Also, there are savings in taxes in Illinois when you trade the car in (no cap on trade in value).

The biggest reason is the hassle of doing it because when I purchase a new car it always happens when I get "the itch" to do it and want the whole transaction completed at the time of purchase. I NEVER order a new car (except the MME which in my case was a disaster) and rather buy off the lot or have them dealer trade for what I want; I guess I'm just lazy and want the new car/trade-in deal done when I purchase the car.

 

[Superdeg]

How did the recall turn out?

Still waiting to get it back. Hopefully early this week it will be done.

 

[tannerk89]

I’m not entirely sure they don’t remove the pano roof. I read through the instructions for the pano roof repair and they reference the windshield removal. I suspect this may be “lazy engineering” of the instructions to get it out to the dealers - same procedure to remove roof as windshield so they copy pasted windshield instructions that applied to the pano roof removal and surface prep. Then there are additional steps of including additional adhesive after reapply of roof panel along with the foam material. I could be wrong though, maybe the windshield removal is also part of the pano removal instructions - but that would be strange too since there is a second recall affecting the same cars to perform the exact same operations… I’m probably overthinking it. As a coworker just said to me the other day “ so you’re telling a bunch of engineers not to overthink it…”

 

[rhedrich]

Question do we know if this been fixed om the 2022 model.

 

[generaltso]

Question do we know if this been fixed om the 2022 model.

It was fixed in June, so yes 2022s will not have the problem.

 

[lemmyslender]

I’m not entirely sure they don’t remove the pano roof. I read through the instructions for the pano roof repair and they reference the windshield removal. I suspect this may be “lazy engineering” of the instructions to get it out to the dealers - same procedure to remove roof as windshield so they copy pasted windshield instructions that applied to the pano roof removal and surface prep. Then there are additional steps of including additional adhesive after reapply of roof panel along with the foam material. I could be wrong though, maybe the windshield removal is also part of the pano removal instructions - but that would be strange too since there is a second recall affecting the same cars to perform the exact same operations… I’m probably overthinking it. As a coworker just said to me the other day “ so you’re telling a bunch of engineers not to overthink it…”

I suspect that it was just lazy folks at Ford. Some vehicles are only subject to the windshield recall (no pano roof), and some are subject to both. Cars without the pano roof, pull the windshield instructions, no extra info about the roof. Cars with the pano roof, get both sets of instructions pulled, but if only the roof is pulled, they still see the windshield instructions as well.

 

[Illinibird]

Yikes! I hope they don't drill a hole in my windshield. The recall instructions don't include this and rather use a fishing line or piano string. Satellite does this all the time and I don't think they drill holes but I could be mistaken.

Good news so far! I took the car in yesterday and called the body shop today. I talked to the Manager who told me he has his best employee working on my car. He said he has done several already with no problems whatsoever. I asked if a glass company came in to remove the windshield and he said yes and that mine was removed about an hour ago and is fine; no cracks or any problems. The glass company will be back when they are ready for the windshield to be re-glued. He told me he's shooting for Friday to be done but if that's not possible, Monday at the latest. He said that I will not be able to tell the work was even done and that this might decrease the wind noise I have heard. He also said the dealer has to do the software calibration on the camera so that I may not get it back the same day as it is returned. He made me feel a whole lot better about doing the recall now and told me my car will be fine. I'm not planning on getting it back this week and think next Monday or Tuesday are more likely. That will be a little over a week to have the 2 recalls done; the Customer Satisfaction software re-calibration; OTA 1.7.1 and the windshield camera re-calibrated.

 

[Neil4Real]

That's part of the procedure.

"Cover/protect the body and interior of the vehicle with a one-time use, disposable drop plastic."

Do you know if the seal they put on for the new pano roof is the same as those that had the TSB done for increased wind noise over 45mph or whatever it was?

 

[hybrid2bev]

Do you know if the seal they put on for the new pano roof is the same as those that had the TSB done for increased wind noise over 45mph or whatever it was?

My understanding is that they are different.

The TSB for wind noise involves putting in a foam cord/strip on the outside of the vehicle, in the gap between the windshield and the pano roof.

The sealant used for the roof recall is a urethane caulking that is put on from the inside of the vehicle.

 

[Neil4Real]

My understanding is that they are different.

The TSB for wind noise involves putting in a foam cord/strip on the outside of the vehicle, in the gap between the windshield and the pano roof.

The sealant used for the roof recall is a urethane caulking that is put on from the inside of the vehicle.

So does that mean they started putting this on cars built after February? Seems odd not all cars get this bulletin.

 

[hybrid2bev]

So does that mean they started putting this on cars built after February? Seems odd not all cars get this bulletin.

I’m trying to remember where I heard it, but my understanding was that the sealant that was used in the recalled build dates was not the proper formulation so it’s not as strong as it should be. So once that was discovered the sealant was switched out at the factory. Newer builds were not impacted because the issue was fixed.

For the pano roof I’m not sure about how the newer builds are different. Maybe now they are adding the extra sealant during production?? Don’t know. Guess someone with a newer build would need to pull down the headliner to see if there’s a bead of sealant on the inside of the pano glass.

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