Roof and Windshield Recall

[Neil4Real]

Has anyone had this done yet? I have to take my car in next week for service due to Ford effing up the software when they replaced my IPC. I asked if they could do the recalls and they said yes and said the roof DOES come out. Even though the notice makes it seem like it does not. They said the issue was paint getting sprayed on spots where the adhesive goes and the adhesive was unable to stick to the painted parts. They said not all cars are actually effected, even though the recalls says its 100%, but the only way to inspect it if your car is effected, is to take the pano roof out check, so they basically have to do the recall to everyone anyways.

Such a bummer as that means the headliner has to come down and all kinds of crazy. Plus such a great chance of them breaking the pano roof. This dealer said they've done a couple and actually just did 1 yesterday. The parts seem to be readily available, for those having dealers say they can't get the parts for a month or whatever. He's ordering the parts today and should have them by the end of the week.

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[hybrid2bev]

Has anyone had this done yet? I have to take my car in next week for service due to Ford effing up the software when they replaced my IPC. I asked if they could do the recalls and they said yes and said the roof DOES come out. Even though the notice makes it seem like it does not. They said the issue was paint getting sprayed on spots where the adhesive goes and the adhesive was unable to stick to the painted parts. They said not all cars are actually effected, even though the recalls says its 100%, but the only way to inspect it if your car is effected, is to take the pano roof out check, so they basically have to do the recall to everyone anyways.

Such a bummer as that means the headliner has to come down and all kinds of crazy. Plus such a great chance of them breaking the pano roof. This dealer said they've done a couple and actually just did 1 yesterday. The parts seem to be readily available, for those having dealers say they can't get the parts for a month or whatever. He's ordering the parts today and should have them by the end of the week.

If they pull the panoramic roof off then they're not following the directions. The panoramic glass work is done from inside the car while the headliner is off. Only the windshield comes out.

The instructions should be followed in this order:
1. Body Shop Part One – Prepare vehicle for repairs – Steps 1-5
2. Glass Company Part One – Remove windshield – Steps 1-11 as required.
3. Body Shop Part Two – Improve Flange adhesion – Steps 6-13 as required.
4. Glass Company Part Two – Improve panoramic glass and install windshield – Steps 12-27
5. Body Shop Part Three – Calibrate Image Processing Module A – Steps 14-16

 

[Clicker]

My car looks and sounds perfect. I really don't know that I want to do this.

 

[Illinibird]

Has anyone had this done yet? I have to take my car in next week for service due to Ford effing up the software when they replaced my IPC. I asked if they could do the recalls and they said yes and said the roof DOES come out. Even though the notice makes it seem like it does not. They said the issue was paint getting sprayed on spots where the adhesive goes and the adhesive was unable to stick to the painted parts. They said not all cars are actually effected, even though the recalls says its 100%, but the only way to inspect it if your car is effected, is to take the pano roof out check, so they basically have to do the recall to everyone anyways.

Such a bummer as that means the headliner has to come down and all kinds of crazy. Plus such a great chance of them breaking the pano roof. This dealer said they've done a couple and actually just did 1 yesterday. The parts seem to be readily available, for those having dealers say they can't get the parts for a month or whatever. He's ordering the parts today and should have them by the end of the week.

I know the feeling. My car goes in next Monday and I'm worrying about the work to be done but encouraged that the dealer will not actually do the recall; rather their body shop they send cars to for repairs will do it. I don't know who will be responsible for recalibrating the cameras for LKA and headlight dimming as well as the front of 360 degree view when the windshield is reinstalled. I'm having the software calibration done as well since it will probably be in the entire week.

 

[woody]

If they pull the panoramic roof off then they're not following the directions. The panoramic glass work is done from inside the car while the headliner is off. Only the windshield comes out.

The instructions should be followed in this order:
1. Body Shop Part One – Prepare vehicle for repairs – Steps 1-5
2. Glass Company Part One – Remove windshield – Steps 1-11 as required.
3. Body Shop Part Two – Improve Flange adhesion – Steps 6-13 as required.
4. Glass Company Part Two – Improve panoramic glass and install windshield – Steps 12-27
5. Body Shop Part Three – Calibrate Image Processing Module A – Steps 14-16

Yes, glass companies remove (smashing, yanking, tearing them out)windshields and REPLACE them. Reinstall??? a windshield??? No one does that. No chance at no damage. Where are the new windshields?
Calibrate?? Windshield companies (generally) throw in a cheap replacement (my unfortunate experience with previous vehicles), no calibration. Body shop calibration (Ford)? Not much luck for most of us there.
Panoramic roof for most will require nothing more than the original factory install. Older production cars required a good bit of work, mostly corrected before this recall. If it sings it may require some glue and stuffing.
A big gamble from an owners perspective.
When you get it done, let us know.

 

[Larry Paul]

I had a windshield replaced on my car with ADAS and spent $250 to recalibrate the ADAS camera after it was installed. It had to be done at a shop, not at my residence or workplace because of the ADAS calibration.

(not a MME).

 

[Neil4Real]

Yes, glass companies remove (smashing, yanking, tearing them out)windshields and REPLACE them. Reinstall??? a windshield??? No one does that. No chance at no damage. Where are the new windshields?
Calibrate?? Windshield companies (generally) throw in a cheap replacement (my unfortunate experience with previous vehicles), no calibration. Body shop calibration (Ford)? Not much luck for most of us there.
Panoramic roof for most will require nothing more than the original factory install. Older production cars required a good bit of work, mostly corrected before this recall. If it sings it may require some glue and stuffing.
A big gamble from an owners perspective.
When you get it done, let us know.

I mean, that’s some gnarly dooms day. When I had my car in for body shop work, they had the owner of a glass company there. He said he’s gearing up for the recall and thinks they’ll be fine. He said for the F-150 recall, he did about 450 of them and only broke one windshield.

 

[Illinibird]

I had a windshield replaced on my car with ADAS and spent $250 to recalibrate the ADAS camera after it was installed. It had to be done at a shop, not at my residence or workplace because of the ADAS calibration.

(not a MME).

What does ADAS camera stand for? Is it the body shop (or windshield replacement company) that recalibrates it or the dealers repair shop when the CSP software calibration is done?

 

[Larry Paul]

What does ADAS camera stand for? Is it the body shop (or windshield replacement company) that recalibrates it or the dealers repair shop when the CSP software calibration is done?

Advanced driver-assistance systems

in this case I was referring to a windshield mounted camera system that is used by the car for autonomous driving assistance and/or collision warnings are all generically classified as ADAS. If a windshield is replaced, the camera system must be re-aligned to ensure proper operation. if the system was not re-aligned the car may give false alerts or not stay centered in a lane for example.

in my case the glass company had the calibration hardware and software in the shop, but some cases I understand may require the dealership to perform the recalibration.

 

[Illinibird]

Advanced driver-assistance systems

in this case I was referring to a windshield mounted camera system that is used by the car for autonomous driving assistance and/or collision warnings are all generically classified as ADAS. If a windshield is replaced, the camera system must be re-aligned to ensure proper operation. if the system was not re-aligned the car may give false alerts or not stay centered in a lane for example.

in my case the glass company had the calibration hardware and software in the shop, but some cases I understand may require the dealership to perform the recalibration.

Thank you for that explanation of the term. In my directions to Ford when I drop it off next week I mention the necessary recalibration needed but not by that name. Now I will use ADAS.

 

[imstriker]

I have mine scheduled for Monday. They are supposed to be completing the recall and software updates. My dealer was very confused as well and thought the roof was being removed. He ordered a new part for it, which I'm hoping is really just the shove in the gap gasket kit. After talking to him for a while it's clear they really have no clue though. I'm just going to cross my fingers and hope I'm not without my car for another month plus.

 

[Neil4Real]

I know the feeling. My car goes in next Monday and I'm worrying about the work to be done but encouraged that the dealer will not actually do the recall; rather their body shop they send cars to for repairs will do it. I don't know who will be responsible for recalibrating the cameras for LKA and headlight dimming as well as the front of 360 degree view when the windshield is reinstalled. I'm having the software calibration done as well since it will probably be in the entire week.

The dealer will do all the calibration items. The recall actually only takes a day. Since my dealer has a body shop and can do the calibrating right after, that's pretty swell. I'm still going in on Tuesday as my service advisor actually said they're willing to do all FDRS updates for me too. So he wants it on Tuesday so that I can hopefully have the car back by Friday since the updates always give issues!

 

[Neil4Real]

If they pull the panoramic roof off then they're not following the directions. The panoramic glass work is done from inside the car while the headliner is off. Only the windshield comes out.

The instructions should be followed in this order:
1. Body Shop Part One – Prepare vehicle for repairs – Steps 1-5
2. Glass Company Part One – Remove windshield – Steps 1-11 as required.
3. Body Shop Part Two – Improve Flange adhesion – Steps 6-13 as required.
4. Glass Company Part Two – Improve panoramic glass and install windshield – Steps 12-27
5. Body Shop Part Three – Calibrate Image Processing Module A – Steps 14-16

Yeah, doubtful that they'll follow this. When I talked to a glass shop owner prepping for the recall, he said he's also removing roofs. I told him he didn't need to, per the recall, and he said he talked to Ford and they said to properly inspect the glass roof and replace the gasket they have to. Which is odd as that isn't even part of it, I don't think? But even my dealer said he has to order parts for the roof, so I'm not sure. Hopefully they just put it back together solid. Everyone always says they can never put your car back as tight as it came from the factory, I hope that isn't true here. I would hope this lessens wind noise and doesn't cause creaks and other craziness.

 

[Illinibird]

Yeah, doubtful that they'll follow this. When I talked to a glass shop owner prepping for the recall, he said he's also removing roofs. I told him he didn't need to, per the recall, and he said he talked to Ford and they said to properly inspect the glass roof and replace the gasket they have to. Which is odd as that isn't even part of it, I don't think? But even my dealer said he has to order parts for the roof, so I'm not sure. Hopefully they just put it back together solid. Everyone always says they can never put your car back as tight as it came from the factory, I hope that isn't true here. I would hope this lessens wind noise and doesn't cause creaks and other craziness.

I went in and talked to the Service Writer and told him to order any parts (gasket, etc.) and he told me no parts as the roof will not be removed. He said they’ll do the CSP Software Calibration at the dealer. So Monday it goes in and he told me they did one a week ago and it was dropped off Monday and picked up Friday. I’m still nervous about it especially since I have the light space Grey interior and don’t want any scuff marks on it. I’ll ask him to put a clear baggie over the seats.

 

[hybrid2bev]

Yeah, doubtful that they'll follow this. When I talked to a glass shop owner prepping for the recall, he said he's also removing roofs. I told him he didn't need to, per the recall, and he said he talked to Ford and they said to properly inspect the glass roof and replace the gasket they have to. Which is odd as that isn't even part of it, I don't think? But even my dealer said he has to order parts for the roof, so I'm not sure. Hopefully they just put it back together solid. Everyone always says they can never put your car back as tight as it came from the factory, I hope that isn't true here. I would hope this lessens wind noise and doesn't cause creaks and other craziness.

They have to remove the windshield, yes. There's work to clean and sand and apply new adhesive for the windshield.

But not the roof, the glass roof repairs are done from inside the car.

They take off the headliner. Then from inside the car they would: use Isopropyl Alcohol to clean the flange, apply two coats of primer, shove in some foam strips (along the front, sides and back), seal with Urethane Adhesive, put the headliner back in. Let the adhesive cure before driving. Put the windshield back on.... done.

Notice the glass roof is still on the whole time.