UK Customers

[portlandg]

Yup. 1 star review given as you can imagine.

Not got mine yet. That was very generous of you giving 1 star or is it one of those surveys we're you can't give 0 stars

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[Spensaf]

we made it into page 1 of the google search for Gral San Martin

 

[BearStang]

Surely you have a Hannah/Rebecca equivalent in your country who should be able to tell you.

We probably do, but it is hiding behind a common email and giving "we do not have that information"-answers as a default to all questions. Praised with whatever info the dealer might give and the unofficial tracking options.

 

[Coolcatshaft]

https://www.theverge.com/2021/3/29/...harge-station-sales-halt-issue-mustang-mach-e

They can't get anything right at the mo!

 

[portlandg]

https://www.theverge.com/2021/3/29/...harge-station-sales-halt-issue-mustang-mach-e

They can't get anything right at the mo!

Good job I'm not needing one of these then.

 

[jongodfrey]

MSC IMMACOLATA has left the berth and is at this moment transiting the inner port area of Le Havre. Next stop Antwerp. Due in about 1100 our time. Nearly there. Next hurdle to overcome is the "additional QC checks", a short boat trip to Southampton and then a road trip to our dealers.

2021-03-30 16:05 arrival it now says

the QC checks is certainly a time window. They will have to move cars in and out for it to work.

 

[portlandg]

2021-03-30 16:05 arrival it now says

the QC checks is certainly a time window. They will have to move cars in and out for it to work.

Where did you see that ETA. The marine tracker website I use is saying 1300LT (1200 BST, 1100 UTC)

 

[SteveUk]

It's all a very odd experience. I've never seen such a poor customer service experience before.

 

[Ant379]

Why not email the sales dept at your dealer and ask them to check vista?

I did this yesterday. He give me three order numbers. lol He said that might help lol

 

[jongodfrey]

Where did you see that ETA. The marine tracker website I use is saying 1300LT (1200 BST, 1100 UTC)

oh, one of the web sites... myshiptracking.com

here the screen shot

 

[SteveUk]

I did this yesterday. He give me three order numbers. lol He said that might help lol

you need the ETA date from that Vista screen.

 

[jongodfrey]

It's all a very odd experience. I've never seen such a poor customer service experience before.

I'm feeling the same... I'm having a real wobble now.

 

[davkd]

The silence is deafening!

I placed my order on 18/01/2021, received a cancelled order (built on 28/11/2020) which, I believe, is sat in Antwerp. My order was added to the Government Portal in Feb 2021 (thanks to my dealer).

I'm wondering what my chances are of getting the PICG and a car with no faults?

Getting a bit nervous now.

 

[portlandg]

I'm wondering what my chances are of getting the PICG and a car with no faults?

100% I would say if it has been registered on the portal. 50/50 regarding faults

 

[Dieeasysteve]

I have just placed an EV6 reservation, Ford need to sort themselves out and drop the price so we don't have the extra £3k to pay or they will have a lot of hard to sell cars on their hands.

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