UK Customers

[SteveUk]

Black is a nice colour! It looks amazing and lucky for us there's no supplement.

Sponsored

 

[SteveUk]

One issue that I can foresee with the EV6 is that it hasn't yet entered production. There is a worldwide shortage of semiconducters at the moment, some car makers are reducing or temporarily shutting down production because of it. At least some MME's have been built and are close to being delivered. KIA say the first EV6's should be due around October. I hope that they have a good supply of semiconductors or this date could be in jeopardy.

There's also the other issue here which is that it's just appeared onto the catwalk where everyone loves it just like the mache did.

We're only seeing the sale pitch just as we all did with the mache!

Once you get to know it will it be as wonderful as you expect or have 'issues'!

I do think it has that amazing usp with the ability to save power and then give it back, I know last weekend octopus at one point was under 1p per kwh thus to charge up would be under £1. To then reuse that power at peak times would have a lot of potential.

 

[Hotspur28]

One issue that I can foresee with the EV6 is that it hasn't yet entered production. There is a worldwide shortage of semiconducters at the moment, some car makers are reducing or temporarily shutting down production because of it. At least some MME's have been built and are close to being delivered. KIA say the first EV6's should be due around October. I hope that they have a good supply of semiconductors or this date could be in jeopardy.

Yes I agree. I suppose this will all depend on everyone's circumstances. I am not in a hurry but will have to buy new tyres, mot etc and I will lose residual either selling or part ex on my current car. But this will be more than negated by the lower price of the ev 6 gt line that I like the look of. Lots of things to balance and just hope all falls into place with my Mach E. But not going to let my heart rule my head on this £47000 is an awful lot of money for me to not be 100% happy with the car. This is almost as much as my first flat I bought a few moons ago ?.

 

[SteveUk]

I have cancelled my MME order (again).

A number of reasons on this - fluctuating insurance rates etc. aside, I am seeing far too many issues being reported from our US cousins, including: issues with lack of support in the seats, weird charging cycles where you get to 80% charge and you drop to about 11 KWh meaning that it takes about 2.5 hours to charge to 100% on a DC fast charger, issues with spongy steering, issues with spongy or aggressive breaking etc.

A lot of the above will be able to change with software updates etc. but I think if your buying a nearly 60K car, then these issues should have been sorted on the factory floor long before delivery.

At present with working from home, and little to no car travel each week, I really can’t justify the purchase at this time.

Like many here I have reserved the Kia EV6. Having owned 4 Hyundai’s I know that Korean companies have fantastic customer service, and the essential 7 year warranty would sell it for me, especially as it’s all new technology! So that’s peace of mind over the antiquated 3 years that Ford supply... want extra and you pay for it!

Who knows I might have done the most foolish thing by cancelling, or it might be the wisest.

Only time will tell!

I would have done the same as there is no EV £3k grant to lose with the model you ordered.

The charging cycle slowing at 80% has caused a lot of confusion because Ford never explained the science/logic to this in their marketting.

 

[Petter]

Grimaldi had a manifest of cars that were loaded in Vercruz because they
confirmed to me that mine was onboard MSC IMMACOLATA.

May I also ask how you made contact with Grimaldi in order to obtain this information?

 

[Deleted member 2014]

Mine is the same no recalls. But agree it is no doubt the sloppy admin that has been present throughout. As an example my ford account still shows in production, grant still deducted but Hannah and Ford have told me it was built and Hannah informed me it was on the MSC IMMACOLATA.
The test drive on the 17th and if I get it in writing that my grant is secure are both crucial in my forthcoming decision. The EV6 looks very promising and with Kia having a decent record and almost top 3 reviewed ev on most uk motor sites with the e niro, not forgetting the 7 year warranty I am teetering on the edge and it will not take much for me to fall off and cancel the Mach E.

Since Yesterday my Ford Account shows "in Production " again as well although I got the "your car is on it's way" email and my Ford Status also said "under way " until Yesterday. Let's just hope Ford has the baddest Online System on earth and our cars are on their ships like we've been told by our dealers.

 

[Coolcatshaft]

This was posted on a US thread earlier. Goes a little way to explain the 5 - 10 weeks delay in Antwerp for "additional QC checks". I think the majority of cars that came in on the 2 ships with customer cars that have arrived so far, Grande Houston and MSC IMMACOLATA, were built within the time frame of this bulletin so there is a lot to update. If ALL the modules listed need to be updated on ALL the cars currently in Antwerp and these modules have to be done one at a time it will take a while. And this is a fix for just 1 issue.
One interesting fact I have discovered is that on my Ford account I can check whether there are any recall notices for my car. Ford say to go to a DVLA web page to check. Obviously it won't be on there as it's not yet registered. The other option is to go to etis.ford.com but once again there are no actions required listed. Does this mean my car is good to go or is it more of Ford's sloppy admin. The latter me thinks.

Hopefully it's not one bloke with a laptop doing all 1500!

 

[SteveUk]

Hopefully it's not one bloke with a laptop doing all 1500!

A laptop and a spanner for them bolts!

 

[jongodfrey]

There's also the other issue here which is that it's just appeared onto the catwalk where everyone loves it just like the mache did.

We're only seeing the sale pitch just as we all did with the mache!

Once you get to know it will it be as wonderful as you expect or have 'issues'!

I do think it has that amazing usp with the ability to save power and then give it back, I know last weekend octopus at one point was under 1p per kwh thus to charge up would be under £1. To then reuse that power at peak times would have a lot of potential.

I don't think the EV6 has (almost) any ability to give power back to the house as a whole or to the grid. It has a possible max 3.6Kw supply so say 3.4 with losses, IF the battery is over 30%. You cannot simply plug the car in to the house otherwise you will start feeding the grid and the power usage will immediately max out. You need a limited control circuit and you need to comply with regulations. As with Solar PV which is grid tied they immediately shut down with grid loss. A controller might be able to blend car supply and grid just as for example a Powerwall does but it's quite a substantial rewire and additional kit.

V2G is more complicated than just plugging in a 3.4Kw supply. I assume the car will have some form of limit protection so if you did that it would just trip. I would have thought somebody will produce, if they don't already, a controller and with the correct isolation it could be done.

Easier, would be separate isolated circuit which would run say the boiler, lighting and perhaps wifi etc but would exclude heavy loads such as cookers, shower etc. Kia are quite careful what they say in the marketing. Their example is a air conditioner and a TV, in a single room... this is not whole house backup.... think extension lead!

I am guessing but I would think the future of V2G would be high voltage DC to an inverter in the house just like rapid charging in reverse, but that's my guess TBH. A typical house supply has a theoretical maximum of 24Kw on a single phase.

My point is this is of limited use.

 

[jongodfrey]

Hopefully it's not one bloke with a laptop doing all 1500!

... running vista... there's a poor IT joke there, sorry!

 

[Dudd]

Given the way the general sentiment appears to be going right now I doubt this will be popular, but here goes my perspective:

I’d cancel the Mustang and order a Kia EV6 if I could stand the look of the thing, it had 60+ miles more range, it was guaranteed to be delivered this year, I could afford the GT and if I could stomach going back into my local Kia dealer.... so, that’s a no to the EV6 from me.
I think quite a few of the reasons for cancelling given in an earlier post weren’t anything particularly new as the big ticket items were highlighted in the first reviews months ago like the charging profile.
I hope when I collect mine (if I don’t cancel in a moment of madness over the grant) that I don’t get some of the finishing issues a small number of others have seen but that’s a small number of the overall number of cars shipped. I acknowledge that the customer experience has been worse than aweful and it seems some people have proactive dealers which helps. My dealer is not in that camp unfortunately but I’m still going to be insanely excited when I pick up my Mach E, hopefully in May.

 

[portlandg]

Here is something interesting. (well i think it is). If you go onto ford.co.uk and click on build your own and then mustang mach e a tab appears with view stock on it. If you click on that 31 cars of different configuration appear with availability ranging from 10 - 20 weeks. My theory is that these are cancelled cars. There is even a couple of FE's on the list. If they are not cancelled cars then they are ones that were built before orders were confirmed and not taken up. I imagine some (if not all) are in Antwerp already so if you don't want to wait have a look

 

[Iwantonenow]

Here is something interesting. (well i think it is). If you go onto ford.co.uk and click on build your own and then mustang mach e a tab appears with view stock on it. If you click on that 31 cars of different configuration appear with availability ranging from 10 - 20 weeks. My theory is that these are cancelled cars. There is even a couple of FE's on the list. If they are not cancelled cars then they are ones that were built before orders were confirmed and not taken up. I imagine some (if not all) are in Antwerp already so if you don't want to wait have a look

Interesting as originally they didn't think they would have information about available cars until they get scanned in in the UK, so maybe their IT systems at their end are actually not so bad, and it's just what they choose to chare with us on vista that is awful ... along with their customer service, which in fairness, most recently hasn't been their fault, the government announcement about the loss of picg was as much of a surprise to them as us.

 

[portlandg]

Interesting as originally they didn't think they would have information about available cars until they get scanned in in the UK, so maybe their IT systems at their end are actually not so bad, and it's just what they choose to chare with us on vista that is awful ... along with their customer service, which in fairness, most recently hasn't been their fault, the government announcement about the loss of picg was as much of a surprise to them as us.

Almost agree. If they had done their job properly and informed their dealers of the correct routine to follow in applying for the PICG when we confirmed our orders we wouldn't be in this situation.

 

[SteveUk]

Here is something interesting. (well i think it is). If you go onto ford.co.uk and click on build your own and then mustang mach e a tab appears with view stock on it. If you click on that 31 cars of different configuration appear with availability ranging from 10 - 20 weeks. My theory is that these are cancelled cars. There is even a couple of FE's on the list. If they are not cancelled cars then they are ones that were built before orders were confirmed and not taken up. I imagine some (if not all) are in Antwerp already so if you don't want to wait have a look

it wasn't there a few weeks ago! so yes, you're most likely correct.... these are the cancelled orders and we can get a feel for customer opinion by how that list grows.

Sponsored