Vehicle no longer pre conditioning after software update

Aferreira613

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Is anyone else having an issue with the vehicle no longer pre-conditioning after the last software update? Any recommendations on how to correct this problem?
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bigredx86

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Noob question as I don't have the update that pre-conditions the battery but how do you know it does vs when it doesn't? Does it tell you on the screen or something? Haven't seen anyone post data on it yet.
 

generaltso

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Is anyone else having an issue with the vehicle no longer pre-conditioning after the last software update? Any recommendations on how to correct this problem?
I assume you're talking about departure time preconditioning (and the car is plugged in)? Try removing your departure time and adding it again.
 

RSF

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Are you talking about Departure Times not working? There has been a bug affecting a sub set of Android users. FP kind of fixed it with a release two weeks ago. Although now, it does not always send the Departure Time you enter to the car. Prior to their 'fix' you would get a Ford Pass Not responding message.
 


RickMachE

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Set Departure Times in the car if you want them to work.
 

reeflife

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This happened to me. I believe I deleted the schedule from car and Fordpass and made sure it was gone and then a few days went by and added it back. Also make sure you are in your profile. The modules I believe are trying to work out the updates.
 

sockmeister

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Yep, happened to me yesterday. The app confirmed that my departure time was set, but come morning, the car itself had no idea. Setting departure time it in the actual car itself resolved this issue (don't use the app).
Another annoying finding -- in the UI refresh version of Sync 4A, the "Charging" settings are now an "App" and they're found by clicking the home button. You won't find them in the vehicle settings anymore... which just seems really, really bizarre.
 

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Same issue of them not working after the "new ui" car update. Tried a delete and re-add in car but I don't think it worked? I'll have to try again I guess and hope. Otherwise I guess I need to schedule shop time again... an hour away. At least when it went in to them despite them not updating anything the seat position issues have resolved themselves.
 

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Is anyone else having an issue with the vehicle no longer pre-conditioning after the last software update? Any recommendations on how to correct this problem?
I’m still having the same issue as well. Also, my mirrors no longer fold in when I lock. I’ve turned that feature off and on again as well.
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