Why does PTS show me the wrong SYNC version

[bigdave21956]

PTS shows the sync version, but not the rev version. It is possible for the Sync page to appear blank after an update for a while until the vehicle syncs up with the servers. To the right of where it shows the Sync version, there is an "install source" field that will say OTA or ETIS if the Sync software was installed with FDRS. I can tell you with certainty that the install source field can be wrong. I have seen cases where Sync was update via OTA and it will say ETIS and vice versa.

I check the Sync tab when I do VIN checks because it is the easiest way to see if a vehicle has had an APIM swap. It will show multiple serial numbers and the date the new APIM was installed. It makes it much easier to then navigate to the specific date in vehicle history and make sure the APIM was properly programmed at the dealer level. Many job 1 owners owners stuck on the broken 2020 software will report that their Sync screen doesn't have a Sync version on it, and 100% of the time, the Sync tab will show the vehicle is on Sync 20262/20301.

Is there a way I can get a report run on VIN 3FMTK1RM8NMA59204, Thanks in advance

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[rugedraw]

Is there a way I can get a report run on VIN , Thanks in advance

I'm not doing public VIN checks anymore. Please remove the VIN and message me. Also, Ford changed something in my PTS access and I can longer see everything I used to be able to see, so message me with exactly what your concern is and I will do my best to help you out.