Why not clear the recall OTA?

[Cobra427]

There is a current recall affecting the F-150 related to the Trailer Control Module (TCM), covered in great detail in the F-150 14th Gen forums. Suffice it to say, it too is a safety recall. Called my dealer and set an appointment to come in and get a software update to fix the recall problem (sound familiar?).

FordPass popped up today to say I have an OTA update pending, so I pressed Update Now in the truck, and presto, recall update done. Dealer appointment now cancelled.

So why can't the Stop Safely Now MME recall be handled the same way? Ford?

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[dml105]

in time, I think that's exactly what is going to happen.

 

[Cobra427]

in time, I think that's exactly what is going to happen.

How much time?

 

[KlueBat]

How much time?

According to Ford, the update to fix the recall should be available sometime in July. Will that actually happen? Who knows?

 

[Cobra427]

According to Ford, the update to fix the recall should be available sometime in July. Will that actually happen? Who knows?

Got that, but what I wonder is that since Ford has been applying the software patch to production cars since 5/24 (six weeks ago), why isn't it available OTA now? What are they waiting for?

 

[macchiaz-o]

Got that, but what I wonder is that since Ford has been applying the software patch to production cars since 5/24 (six weeks ago), why isn't it available OTA now? What are they waiting for?

Prepare OTA packaging/install. (Not the same as a factory load. Different tools, different paths, different parts, etc.)

Push to guinea pigs.

Validate.

Fix issues. Repeat until corrections are good and deployment risks are low.


Finally, push to everyone.

 

[AKgrampy]

Got that, but what I wonder is that since Ford has been applying the software patch to production cars since 5/24 (six weeks ago), why isn't it available OTA now? What are they waiting for?

My thought is for new cars it is not a patch - it is original programming. The patch we will be receiving, OTA or at the dealer, may be a bit more complex process. Just my thoughts on why it is taking a couple months to roll out. Certainly not in Ford’s best interest to have all those new cars sitting at the dealer!

 

[Maquis]

How much time?

In “Ford time!”

 

[Blue highway]

Prepare OTA packaging/install. (Not the same as a factory load. Different tools, different paths, different parts, etc.)

Push to guinea pigs.

Validate.

Fix issues. Repeat until corrections are good and deployment risks are low.


Finally, push to everyone.

Presuming that is the plan, Is anyone aware of any guinea pigs for this?

 

[macchiaz-o]

Presuming that is the plan, Is anyone aware of any guinea pigs for this?

It's likely that those in the know cannot say anything specific at this time.

 

[Cobra427]

In “Ford time!”

Yes, but cars sitting waiting for a recall fix are really unsold inventory, which no car company is fond of. Also hard to fathom that getting the OTA packaged, tested, and debugged takes eight weeks. 5/24 to 7/12. Time=money.

 

[Blue highway]

It's likely that those in the know cannot say anything specific at this time.

Could be. OR they just haven't started yet. "July" in Ford speak means July 31st

 

[generaltso]

Yes, but cars sitting waiting for a recall fix are really unsold inventory, which no car company is fond of. Also hard to fathom that getting the OTA packaged, tested, and debugged takes eight weeks. 5/24 to 7/12. Time=money.

Cars that are on delivery hold won't be waiting for the OTA.

 

[Maquis]

Yes, but cars sitting waiting for a recall fix are really unsold inventory, which no car company is fond of. Also hard to fathom that getting the OTA packaged, tested, and debugged takes eight weeks. 5/24 to 7/12. Time=money.

I didn’t mean to imply it made sense!

 

[Gullwingdmc]

Got that, but what I wonder is that since Ford has been applying the software patch to production cars since 5/24 (six weeks ago), why isn't it available OTA now? What are they waiting for?

Ford was installing the software for BlueCruise on new cars from July 2021 on, but it took them till May of 2022 to push it out widely OTA. Minus the frunk button.

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