Wrong 12v battery in 2023 Premium

[Squire330]

I bought my 2023 Premium used (5,600 miles) in August 2024. Following the great advice of many members of this forum, I scheduled a 12v battery test from my Ford dealer close to the build date. Checked the car in and about 30 minutes later, the service advisor came and told me that my car had lead acid battery in it, which could cause all kinds of problems. He was taken aback when I told him that they sold me the car with that battery in it. He checked the vehicle history and found that when they got the car, it was noted in the receiving service report that it had a “non-Ford” 12v battery. I asked why they would sell a “certified” used vehicle with a battery that he had just told me would cause all kinds of problems? Of course he then went into, “ That was sales, we’re service”. He then said he would run the situation by his manger. He came back in five minutes and said they would replace the battery at no charge to me. Once again, an owner saved by advice from this forum!

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[Lackadocious]

I worked for a car dealership in parts and service. When a used car in bought by a dealer, It goes to service for inspections. Sales doesn't inspect vehicles. Would sales have known about the battery, probably. He knew someone messed up and didn't replace the battery. Lucky for you, someone noted it was a "non ford battery." That was your saving grace on getting the battery replaced for free.

 

[Maquis]

Checked the car in and about 30 minutes later, the service advisor came and told me that my car had lead acid battery in it, which could cause all kinds of problems.

Technically, the correct AGM battery is “lead-acid.”

 

[RickMachE]

I bought my 2023 Premier

Premium.

 

[Squire330]

Technically, the correct AGM battery is “lead-acid.”

Yes, the incorrect battery was a flooded lead acid battery…technically.

 

[NY_Cade69]

If it was a Ford Blue Advantage EV Certified vehicle, you should have gotten an EV Certified Vehicle Checklist , an out of spec battery should have been replaced as part of the certification process...

Many dealerships have their own "Certified Programs"...

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