Newly Designed FordPass 5.0 App®: What to Know

• Simplified Experience: We have reduced the number of steps it takes to access functions and made it easier to find them. As an EV owner, you can enjoy a simplified slider for target charge. Also, instead of having to press and hold to turn the vehicle ‘on’, it is now a simple tap.
• Apple Watch Integration: If you have an Apple Watch, in addition to lock/unlock and remote start/stop, you will also be able to use the following features from your wrist:
  • View battery level and range
  • View charging status, including: Charging speed, next departure time based on when desired charge is reached, current preferred charging window
  • View vehicle location
  • Activate horn and lights remotely

• All about service: To reach the service dashboard, click the tool icon on the bottom right of your screen. You will find a vehicle health status list that includes the odometer reading and tire pressure. If you’d like to add your vehicle service history, this can be done via Ford.com.
• Trip Planning: While there’s no trip planning feature in FordPass right now, you can still use your in-vehicle touchscreen to access this feature. We’re exploring a simpler, more reliable version of this feature for FordPass.
• Google Maps: To turn your Google Maps consent on or off, go to your Account settings, then Legal & Privacy, then Privacy.
• Beep Beep: To reach the horn and lights feature, go to the location section right on the front screen.
• Lock from anywhere: To tell if the vehicle is locked or unlocked, just click on your desired lock/ unlock state. The vehicle will then confirm “locked” or “unlocked” with a green check.
• Tailgate party: Depending on your vehicle’s capability, Phone As A Key™ Bluetooth controls for the windows, trunk/frunk, and tailgate are found in the "Bluetooth Controls" menu right alongside all your other primary controls.
• Add a friend: If your Ford vehicle is already connected in FordPass, you can find and manage any new vehicle user access requests by selecting your vehicle in the app, then selecting Vehicle Details. From there, you can approve or deny any new user access requests.

Ford Motor Company said:

If you notice a feature you previously used before is no longer there, don’t worry. The feature can still be accessed via your in-vehicle touchscreen.

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Ford Motor Company said:

Hi Mustang Mach-E owners! If you recently updated your FordPass® app, you may have noticed it looks a little different. We are pleased to share that we have rolled out a newly designed app that is easy to use and efficient, to help you better manage your vehicle remotely. Here is what is new:

• Simplified Experience: We have reduced the number of steps it takes to access functions and made it easier to find them. As an EV owner, you can enjoy a simplified slider for target charge. Also, instead of having to press and hold to turn the vehicle ‘on’, it is now a simple tap.
• Apple Watch Integration: If you have an Apple Watch, in addition to lock/unlock and remote start/stop, you will also be able to use the following features from your wrist:
  • View battery level and range
  • View charging status, including: Charging speed, next departure time based on when desired charge is reached, current preferred charging window
  • View vehicle location
  • Activate horn and lights remotely

We are also continuing to improve the in-app experience with this latest version. If you notice a feature you previously used before is no longer there, don’t worry. The feature can still be accessed via your in-vehicle touchscreen.

We love to hear from our owners so let us know what you think and if you have any questions about FordPass!

Please note: FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

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available_username2 said:

I can't open the map. The location and public charging buttons do nothing, almost always. I've gotten the location button to work a handful of times.

I am on a Samsung s23 ultra. Cleared the app data. Uninstalled. Restarted phone. Given it location permissions explicitly.

Nothing is helping.

As it's officially released I don't have the option to go back anymore.

How do I report a bug?

Has anyone found a workaround?

Click to expand...

available_username2 said:

I can't open the map. The location and public charging buttons do nothing, almost always. I've gotten the location button to work a handful of times.

I am on a Samsung s23 ultra. Cleared the app data. Uninstalled. Restarted phone. Given it location permissions explicitly.

Nothing is helping.

As it's officially released I don't have the option to go back anymore.

How do I report a bug?

Has anyone found a workaround?

Click to expand...