Newly Designed FordPass 5.0 App®: What to Know

[hack-e]

I know sometimes on at least Android, clearing the app cache fixes odd issues with the FordPass app.

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[Redundant]

I found that I can’t use location unless I agree to use Google Maps. Since I won’t share information with Google, I can’t use this feature. Why they can’t use Apple Maps, for those of use that use CarPlay, I don’t know. But, like a lot of car companies, they are going to the dark side. It’s all about monetizing their customers.

 

[Pioneer74]

I found that I can’t use location unless I agree to use Google Maps. Since I won’t share information with Google, I can’t use this feature. Why they can’t use Apple Maps, for those of use that use CarPlay, I don’t know. But, like a lot of car companies, they are going to the dark side. It’s all about monetizing their customers.

I agreed to use Google Maps and the Location button still doesn't work. So I'm wondering if opting out has any effect at all. I think it just doesn't work.

 

[Fremont Kid]

Figuring out the best UI is always a crap shoot. Overall I like the organization but I offer the following improvements:
Within the Energy section, what does 'Advanced' mean? Reminds me of 'Miscellaneous' in other apps and writings. Totally meaningless.
Remove the Advanced label and place the three categories w/in it as individual categories. Hint: Perhaps all history could be included within the major category 'History'. Why should charge history be w/in a different category than OTA history, trip history, etc. If I wanted to find some history information I'd probably look for the history category rather than history being nested w/in some other categories.

 

[Jerrytball]

I agreed to use Google Maps and the Location button still doesn't work. So I'm wondering if opting out has any effect at all. I think it just doesn't work.

This screen right here is what I can’t figure out? I want to add a new charge location which is essentially going to be still my home. I might call at home too and I want to send it to 100% so I have the option to hit a button to charge 100 but it will not let you add a location is that the thing you’re talking about?

 

[hack-e]

I agreed to use Google Maps and the Location button still doesn't work. So I'm wondering if opting out has any effect at all. I think it just doesn't work.

Maybe once you opt in, it takes a little while to then get an location update.

 

[Rob-Mach-E]

I found that I can’t use location unless I agree to use Google Maps. Since I won’t share information with Google, I can’t use this feature. Why they can’t use Apple Maps, for those of use that use CarPlay, I don’t know. But, like a lot of car companies, they are going to the dark side. It’s all about monetizing their customers.

This is unacceptable for me too! I don't want a "AD" company knowing my location.. grr

 

[Bruboy]

Hi Mustang Mach-E owners! If you recently updated your FordPass® app, you may have noticed it looks a little different. We are pleased to share that we have rolled out a newly designed app that is easy to use and efficient, to help you better manage your vehicle remotely. Here is what is new:

• Simplified Experience: We have reduced the number of steps it takes to access functions and made it easier to find them. As an EV owner, you can enjoy a simplified slider for target charge. Also, instead of having to press and hold to turn the vehicle ‘on’, it is now a simple tap.
• Apple Watch Integration: If you have an Apple Watch, in addition to lock/unlock and remote start/stop, you will also be able to use the following features from your wrist:
  • View battery level and range
  • View charging status, including: Charging speed, next departure time based on when desired charge is reached, current preferred charging window
  • View vehicle location
  • Activate horn and lights remotely

We are also continuing to improve the in-app experience with this latest version. If you notice a feature you previously used before is no longer there, don’t worry. The feature can still be accessed via your in-vehicle touchscreen.

We love to hear from our owners so let us know what you think and if you have any questions about FordPass!

Please note: FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

What about Galaxy/Android watches?

 

[0t60-3.5]

I look forward to a better app. but at first glance, I can't see the "Ford Connected Charger" usually found in the account menu, found by pressing in the upper right corner and then having options for notifications/email, Connected Services, and the Connected Ford Charger. I track the Insights data from the Ford charger and now I can't see the charger to be accessed via the new app.

 

[Michaelk]

We are also continuing to improve the in-app experience with this latest version. If you notice a feature you previously used before is no longer there, don’t worry. The feature can still be accessed via your in-vehicle touchscreen.

I am hoping that things like Trip Planner not being available in the app is a temporary thing as development continues in the new app. Having to do trip planning from the car screen really messes with how I determine if I can take the MME without charging or if I need to take my ICE car.

 

[changty6]

"Location" and "Public Charging" don't work on my S23. No reaction at all. They really should do more test before release.

 

[geeklifer]

Pixel 6, and all buttons either take a long time to load (5-20 seconds), or fail to load at all. Also, "Location" does not do anything at all. Rebooting and clearing cache changes nothing. I'm not about to delete the app and reinstall and potentially lose PAAK

 

[Blue highway]

This is awkward. Hadn’t this version been in testing for some time? If so, why all of these issues?

because Android.

 

[dholth]

Buttons fail to load. Thankfully there is a "Previous Version" option at the bottom of the screen.

After posting this, a Play Store update for FordPass came through. The buttons do load after the update.

 

[West1134]

I'm still waiting for the lock/unlock button to maintain the status at last check in. I find it annoying that you press the unlock button it sends the signal and shows a green check mark to tell you the status, then it disappears. It would be great if it stayed there, or the button that was the last status had a highlight around it or something.

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