Thread for people who haven't gotten their Mach-E's yet to be grumpy in

Accord07

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Wait! What about Dark Matter Gray?! Do you know something I need to know? This whole ordeal is starting to make me a little ?
Because @veronicablack was commenting on that off-center dot on the tracking page at shop.ford.com, I alluded to Ford's rendering of Select trim in Dark Matter Gray with off-center wheels, which has been posted a few times on this forum. They have since fixed it on the ordering page at least, but it is still found elsewhere.

Ford Mustang Mach-E Thread for people who haven't gotten their Mach-E's yet to be grumpy in dark matter gray
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Sam Sme

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I just heard from my dealer and he ran the VVR. My car is stuck in MO. I know for a fact that a car of same specs, different color on the same train from Mexico was delivered last Friday to the customer. I may have mine a week from Friday. Maybe. This is the shittiest communications for a high 5 figure purchase I've ever heard of. Ford needs to learn and improve. Yes, I'm still grumpy.
Have you looked up your car in palsapp.com? I'm curious to know what palsapp says.
 

EELinneman

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Have you looked up your car in palsapp.com? I'm curious to know what palsapp says.
MY build started on 8/30. It shipped on 10/8, arrived at Kansas City on 10/20, moved to the Argentine ramp on 10/21 and won't be delivered until sometime in December. It's just the next state over and I know for a fact that a matching car of a different color was on the same train and delivered to the customer in the same area as I am last Friday. I'm out of patience and my dealer is not doing shit. There is zero communication from Ford and the leadership is very, very poor. I now regret ever dealing with Ford. And, I'll let people know.
 

HuntingPudel

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You should be as pissed at Ford and the clown show that they have become as I am. Zero communication and even less leadership.
Damn, @Plutoman15 should be more pissed than you. You guys should both be pissed that mine is only about 2 weeks out. ??
 


MachEGTPilot

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Reserved 12/3/2019, ordered 5/6/21, built 8/23/21, shipped 10-5-21 Ford says delivery this week, dealer says it's still on a train on Ramp 5J, Lecheria Cuap, EM, wherever the (*&*(#&$ that is.......

Yet I know exactly where the paper towels I ordered yesterday are........
 

Sam Sme

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MY build started on 8/30. It shipped on 10/8, arrived at Kansas City on 10/20, moved to the Argentine ramp on 10/21 and won't be delivered until sometime in December. It's just the next state over and I know for a fact that a matching car of a different color was on the same train and delivered to the customer in the same area as I am last Friday. I'm out of patience and my dealer is not doing shit. There is zero communication from Ford and the leadership is very, very poor. I now regret ever dealing with Ford. And, I'll let people know.
My understanding is that dealers are not making anything off the MMEs maybe that's why their communication sucks. That's what the salesman told us when we ordered ours but I bet the salesman will get a nice commission for doing nothing.
Back to the palsapp, do you see palsaap with your updated information? I ask because I've read in other columns that sometimes they've received their car and palsapp still shows "pending"
 

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Hi - mine says the same on PALSapp. What does this mean? It is delivered to Argentine Ramp on 23rd. I am in California, so don't get why this car is parked in Kansas city?
 

702Raider

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I ordered mine on 5/6, built on 9/15, shows as delivered in palsapp on 10/3. Estimated delivery to my dealer was 10/26-11/1. I still have not received my GT and my dealer knows nothing. I even asked for a VVR.
 

nathan624

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My dealer acts like they have no information aside from what I see on my reservation page. No priority code info or any VVR. Like guys I know you have this info why is it so hard to just tell me. All I even really want to know is that it’s not a code 99.

I’m too busy with a move and work to push harder but it’s so frustrating

ordered 8/12/21. Premium DMG AWD Ext
 

HuntingPudel

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Hi - mine says the same on PALSapp. What does this mean? It is delivered to Argentine Ramp on 23rd. I am in California, so don't get why this car is parked in Kansas city?
The Argentine Ramp is a big marshaling yard in KC. It is where the westbound trains start their journey. My car was delivered there on 10/24. Presumably it left on or around that same date. Another forum member was able to see that the rail car my caw was in moved into Winslow, AZ yesterday morning. That is approximately the half way point to Richmond. Palspp currently says my car was delivered to the Argentine Ramp.
 

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ordered in Sept 2021, won't see a car until March or later in 2022.

it took 2 years for a custom guitar to be ordered, built and delivered, so i figure 6 months for a car is reasonable in this day and age.

am i grumpy about it? not in the least. now if it gets to be July of 2022 and no real update? i'd be sad about it, but i'd also just cancel and buy something else.

cars are just things, things don't matter that much to me anymore. my dog, job, and family are my priorities. (maybe not in that order, but maybe...)
 

Davedough

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ordered in Sept 2021, won't see a car until March or later in 2022.

it took 2 years for a custom guitar to be ordered, built and delivered, so i figure 6 months for a car is reasonable in this day and age.

am i grumpy about it? not in the least. now if it gets to be July of 2022 and no real update? i'd be sad about it, but i'd also just cancel and buy something else.

cars are just things, things don't matter that much to me anymore. my dog, job, and family are my priorities. (maybe not in that order, but maybe...)
Ok now you’re speaking my language. What guitar did you buy that took 2 years? I got a Fender mod shop built and delivered in like 3 months
 

EELinneman

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Ouch, Eric and uncle_0gre. Just ouch. ?
One could have hoped that these challenges would make the car companies and dealers become advocates for their customers, begin communicating, and making the people handing over nearly $70K feel like they have someone working for them. Instead, the people who run the car companies (note I did not say leadership as there isn't any) have taken the approach of screw these people, what else can they do. I really do hope that this makes people think long and hard about ever doing business with Ford. Keep your existing car on the road a few more years. Look at the model that Tesla has implemented and companies like Carvana where the bullshit level is lower. Now, admittedly the Tesla reality distortion field is very strong, but Musk realized early on that the conventional model doesn't work for the customer. It may take a seismic dislocation like we are experiencing to force the needed change.
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