Ford Connected Charging Station not reporting kWh

[Jimrpa]

That's a separate app... the Ford Charge Station Setup app is at 1.2.4 ... that's not the same as the software in the charge station itself ... the latest of which should be 1.2.2.

The charge station normally checks for software updates once per week ... but if you power it off (shut off the breaker) and back on ... it does check for updates short after boot up once it has a WiFi connection.

Do we know the Latest software and firmware versions for the FCCS?

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[macchiaz-o]

Do we know the PAS test software and firmware versions for the FCCS?

Preliminary Alcohol Screening? ?

 

[Jimrpa]

Preliminary Alcohol Screening? ?

Ugh sorry!
LATEST software and firmware versions
?

 

[Indy Mike]

You should see 1.2.4 in the Apple App Store. It’s been there for 2 days. Restart your phone?

Thanks

 

[Jimrpa]

Preliminary Alcohol Screening? ?

Fixed ?

 

[macchiaz-o]

Fixed ?

Hurray for clarity during these moments of sobriety. ?

 

[mosh00]

Since Ford updated the Ford Charge Station Setup App has anyone else had problems accessing their Ford Connected Charge Station in the Ford Pass App? Mine is no longer connected as of about a week ago. I try to re-add it to the app, but it won't. Get caught in a set up loop. I have tried many things including resetting the charger, removing both Apps, etc.

 

[bobh]

Since Ford updated the Ford Charge Station Setup App has anyone else had problems accessing their Ford Connected Charge Station in the Ford Pass App? Mine is no longer connected as of about a week ago. I try to re-add it to the app, but it won't. Get caught in a set up loop. I have tried many things including resetting the charger, removing both Apps, etc.

I am having the same problem. It will not connect to my Ford Pass.

 

[macchiaz-o]

Since Ford updated the Ford Charge Station Setup App has anyone else had problems accessing their Ford Connected Charge Station in the Ford Pass App? Mine is no longer connected as of about a week ago. I try to re-add it to the app, but it won't. Get caught in a set up loop. I have tried many things including resetting the charger, removing both Apps, etc.

I am having the same problem. It will not connect to my Ford Pass.

Same issue here.

I was able to connect via Bluetooth on the setup app and see the About page as well as the Wi-Fi settings... (Super rare success for me!) Versions are the same as before, and Wi-Fi is connected fine.

 

[bobh]

Same issue here.

I was able to connect via Bluetooth on the setup app and see the About page as well as the Wi-Fi settings... (Super rare success for me!) Versions are the same as before, and Wi-Fi is connected fine.

Using the set up app, I get to the add station to ford pass screen, that says to confirm the addition of your new charge station, but when I click on next box, there is a delay and then the same screen appears. Nothing else happens.

 

[Jimrpa]

FordPass now isn’t showing ANY logs in the Connected Charge Station tile of the FordPass app. I don’t mean they’re showing empty/zero logs. I mean the logs section is gone. No longer there!

 

[Oceanblue]

Using the set up app, I get to the add station to ford pass screen, that says to confirm the addition of your new charge station, but when I click on next box, there is a delay and then the same screen appears. Nothing else happens.

Same thing is happening to me. Have you found a fix?

 

[bobh]

Same thing is happening to me. Have you found a fix?

No. I thought i would contact ford pass tomorrow, although they are not usually very helpful.

 

[mosh00]

Using the set up app, I get to the add station to ford pass screen, that says to confirm the addition of your new charge station, but when I click on next box, there is a delay and then the same screen appears. Nothing else happens.

Yep, that is what I am seeing. I have been on the phone with Ford both yesterday and this morning. As usual when it comes to support of the FCCS, I can't get to anyone who knows anything about it. Just keep getting passed back and forth between departments. So frustrating. We just need them to know that there is a problem and I would like to know they are working on it.

 

[mosh00]

I just spent another hour on the phone with Ford Pass App support. They tell me they are escalating my issue up to the engineering team and I should hear from them in 5 business days. We will see.....

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