Thread for people who ordered a 2022 on 10/1 to post adventures

[RMoore]

Same here… that sounds like a great idea!

Can add me to that list too...

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[Av8tor]

Well, damn. I placed my order on 10/9 and got Ford's confirmation letter on 10/22… and it isn't scheduled for production on their website.

I know it's going to be a long haul: but at least I'd like to know that it's in the queue and be able to track it.

@Malacandra I like your footer, your Guess-O-Meter for estimated delivery is creeping toward May 2022 or later.

Mine just keeps saying Estimated Delivery: "Recalibrating"

 

[athompson264]

I had tried asking my dealership what number I was in the number of vehicles ordered at that particular dealership. He only told me that none were scheduled and they had 16 on order but didn't tell me where I was in the 16. He said that they know nothing and are also waiting on Ford to give updates.

The wait is difficult...but still bearable at the moment.

 

[Yevi]

I ordered 10/19. I have received order confirmed and online says my order is in-processing. The dealer has acknowledged the order. Ford has sent me 2 emails inviting me to accessorize...

Premium, AWD/Extended
Red

 

[Cobra427]

ICYMI....
Ford Scheduling is off for 'the holidays' this week and next. 12/20 & 12/27. The plant is down the weeks of 12/27 & 1/3.
No news for us poor slobs for a while.

 

[GT_order_#1001]

ICYMI....
Ford Scheduling is off for 'the holidays' this week and next. 12/20 & 12/27. The plant is down the weeks of 12/27 & 1/3.
No news for us poor slobs for a while.

This info conflicts with my 11/4 mail from Ford that my GT production week is 1/3. I'll post again of I receive a "changed to" email from Ford tomorrow or Friday.

 

[Av8tor]

This info conflicts with my 11/4 mail from Ford that my GT production week is 1/3. I'll post again of I receive a "changed to" email from Ford tomorrow or Friday.

 

[GT_order_#1001]

You heartbreaker, @Av8tor!

 

[Av8tor]

You heartbreaker, @Av8tor!

@GT_order_#1001 my heart breaks every Friday morning when I don't receive "your order has been scheduled"!

 

[devmach-e]

This info conflicts with my 11/4 mail from Ford that my GT production week is 1/3. I'll post again of I receive a "changed to" email from Ford tomorrow or Friday.

Mine as well.

 

[Reign of Ravens]

Scheduling aside, I have soured on my dealer. The summary and where I'm currently at:

As I mentioned before, I placed the order, had to go to the dealer to allow them to make a copy of my driver's license, and then the order was placed. Everything was fine up until a few weeks ago, when I did my weekly login to check if the order was scheduled for production yet. The "difference from MSRP" was always $0, but suddenly it was $2,000. Before I had placed my order with the dealer I had an exchange via email in which they wrote me that they added a set amount to cars on their lot but would not add anything to online orders, and thus, they recommended online ordering. I pointed this out to them and, somewhat robotically, they just keep replying that if we had a prior price agreement then they would honor it - not really committing to their new price, but not committing to removing it, either. Noting that they can seemingly do what ever the hell they want until we have our signatures down on paper, I've asked if we can sign a purchase commitment agreement early, to get all of this pricing business out of the way, and they refuse to respond to that.

I called Ford about it, using the phone number listed at the bottom of their FAQ that you can access from the order status page. I just want to say, props to Ford on this one - there was no wait time on the call, and their representative was kind, courteous, and professionally sympathetic - and also didn't waste my time with the unfortunate answer that this was between me and my dealer. According to the FAQ, if I want to transfer to another dealer, it sounds like I also still need to go through this dealer (although I didn't verify that specific line with the Ford agent - I've read that Ford can do it, themselves, but since the deposit is paid to the dealer I chose, it makes sense that the dealer still needs to have something to do with it).

Here's what I think happened: on 12/8/2021 Ford raised the MSRP on the Mach-E. Existing orders would not be touched, but new orders (and modified orders) would reflect the new price. My dealer probably took that as an opportunity to add ADM, claiming that Ford gave them permission to do so (Ford didn't, and even if they did, the MSRP would have gone up by only $1,000 on the model I ordered). I'm wondering if they knew I'd get hit with the increased cost if I tried to move my order elsewhere and thus that it was safe for them to push it on me, but I'm probably overthinking it - most of us on this board are more aware of Ford's order system quirks and happenings with the Mach-E than the dealers.

At this point I still have a few options available to me. Go to the dealer in person to get the ADM removed and have them agree to a set price (including what ever fees they want to hit me with - they've already told me they don't take X-plan at this time, so the sky's the limit, but let's make it clear before pickup day, when emotions will be running high); try tweeting with Mike Levine; and/or just cancel the order. Somewhat ironically, this is a situation where I am glad I'm not yet scheduled for production, because if I cancel the order over the dealer's dishonesty then I want them to entirely lose the sale, not be rewarded with a vehicle they can then sell for more than they were going to sell to me for.

I'll keep updates going on this process, but man... Ford does bear some blame for this mess because they really went hard after Tesla's model and made most of us feel like that was what we were getting, but the dealers still have all of the power - as they always did - and we're just being set up for disappointment if the dealer decides they don't really care to play along with Ford's illusion.

I guess the cautionary tale for the rest of you is to check in with your dealer to see if you can lock in the pricing that you currently have, because apparently the website means nothing. Better to sit down and do the painful financing part now, rather than on pickup day, when you'll be excited and probably tired.

 

[mdpmdp]

Somewhat ironically, this is a situation where I am glad I'm not yet scheduled for production, because if I cancel the order over the dealer's dishonesty then I want them to entirely lose the sale, not be rewarded with a vehicle they can then sell for more than they were going to sell to me for.

Don't have anything to add other than in response to this part - I don't believe it matters now, once the dealer has accepted your order, any cancellation will still allocate the vehicle to that dealer as a retail order even with no customer behind it.

 

[Reign of Ravens]

Don't have anything to add other than in response to this part - I don't believe it matters now, once the dealer has accepted your order, any cancellation will still allocate the vehicle to that dealer as a retail order even with no customer behind it.

I called Ford back, again very fast response time and very, very sympathetic representative. They said that if the order is not yet scheduled for production and it is canceled, then the entire order disappears. It's a different story once it's scheduled for production.

I'll take what leverage I can get. If anyone else is in the same boat with me, handle it now, before you're scheduled.

For those who might be curious, I also asked about moving dealerships. Ford cannot do it directly - it needs to be done through your dealership. And it sounds like it's basically a new order; I don't know about whether it changes your "place in line" but they confirmed that the MSRP price hike that occurred would be applied to the order with a dealership change.

Again, major blame to my dealership, but also blame on Ford. The website even uses the words "order" and "order status." We all have expectations associated with that language, and it's a mismatch with what's really going on.

 

[yngwenli]

It's unfortunate that dealers can't be gone, but they do provide some value and not all are bad/evil.

The worst thing again is if a dealer wants an ADM, just put it in on the "Difference from Total MSRP" line. That's upfront/fair and no one is getting pulled a fast one.

If they didn't configure their systems to support an ADM, that's too bad for all old/existing orders. Mark up future orders instead.

I just rechecked all my screenshots that I took when I ordered and they all have the $0.00.

Until it shows up, I guess we are all at the whim of the dealerships and we can only do so much.

 

[Reign of Ravens]

The worst thing again is if a dealer wants an ADM, just put it in on the "Difference from Total MSRP" line. That's upfront/fair and no one is getting pulled a fast one.

If they didn't configure their systems to support an ADM, that's too bad for all old/existing orders. Mark up future orders instead.

I just rechecked all my screenshots that I took when I ordered and they all have the $0.00.

Until it shows up, I guess we are all at the whim of the dealerships and we can only do so much.

I am totally with you on that. If you want the higher cost, put it up front. Don't do it after the fact, when people have already invested time and emotion into it. I read one new post from a guy who said he did the online process, dealer had him come in to the dealership to sign a paper, and then they said "actually there's a $3,000 ADM." I'm not really sure which story is worse, mine or his... I guess he could have walked at that point, at least, and there's not really any time lost.

But the entire thing is borderline criminal, if not outright illegal. Looking at my situation, so they added $2,000 on two months into my wait - I can afford that, but what's to prevent a dealer from adding $20,000 ADM to our orders right before they arrive? How about $40,000? At that point they know we've waited months and are highly anticipating the vehicles, and by then some of us might no longer have the luxury of time to order from somewhere else and wait another 6-9 months. They know we're desperate, and what recourse do we have? If we walk, what do they care? It's a new hot car on their lot; maybe the ADM they add won't be $20,000, but a passer-by might still go for $5000+ in ADM. Either way they're going to make more money than if they decided to honor Ford's listed pricing.

What incentive does a dealer have to do the honorable, customer-friendly thing, in this case? All I see are rewards for poor behavior. Dealerships are becoming such large conglomerates that leaving poor reviews on one location doesn't seem to make much of a difference, and in some areas the guys flush with cash from poor practices are buying out more honest dealerships. It's pretty sad.

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