Ordering Process

chimpster23

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Hi All -

I just put my payment for $500 for the MME this last Saturday 4.2 morning. However I didn't get any confirmation or email. Any idea on how long this usually takes and what I should expect next?

I did have them confirm my email address and such as well.
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RickMachE

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Within less than a week the dealer you selected should confirm your order, and you'll get a confirmation email from Ford.
 
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chimpster23

chimpster23

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thanks RickMachE - for the update

Anything else I should be doing in the mean time?
 
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chimpster23

chimpster23

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Got a notification that the dealership rep and they said it's ordered but like I said I have nothing official from Ford via email.....
 


Awmustang

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Got a notification that the dealership rep and they said it's ordered but like I said I have nothing official from Ford via email.....
I've ordered several Ford cars via a dealership in the past and never got anything directly from Ford. All communication came via the dealer. Not sure if the Mach-E is different in that regard, but I would assume things work differently based on whether you placed your order via Ford.com or a Ford Dealer.
 

RickMachE

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I've ordered several Ford cars via a dealership in the past and never got anything directly from Ford. All communication came via the dealer. Not sure if the Mach-E is different in that regard, but I would assume things work differently based on whether you placed your order via Ford.com or a Ford Dealer.
Yes, the Mach-E is different. Order online. Dealer confirms order. See info online.
 

RickMachE

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I just ordered mine on 3/31... took about 2 hours for my dealer to get me a confirmation email... now the true waiting game begins...
 

mjs020294

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Two local dealers in in NE Florida told me that dealer orders have been suspended until later this year; only online customer orders available.
 

Awmustang

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Yes, the Mach-E is different. Order online. Dealer confirms order. See info online.
So you can't go in to a dealer to order the Mach-E? Your only option is order online?
 

RickMachE

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So you can't go in to a dealer to order the Mach-E? Your only option is order online?
The intent is to order online. You can go to a dealer if you want. That negates the ability to see your order progress online, or complete paperwork online.
 
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chimpster23

chimpster23

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I've ordered several Ford cars via a dealership in the past and never got anything directly from Ford. All communication came via the dealer. Not sure if the Mach-E is different in that regard, but I would assume things work differently based on whether you placed your order via Ford.com or a Ford Dealer.
Good to know, I went through the dealer and not through the website, but they just won't share the order # or anything yet.
 
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chimpster23

chimpster23

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update -

I received a tracking number and authorization number, is there anything I can do with those to track it?
 

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Tracking & authorization number ?
From the dealer ?

I just placed mine online and got an instant email from Ford.

Checked my Ford.com online account same day and it showed I am in the for a 2022 MME along with my year long wait for the F150 Lightning which will be a 2023 MY:
Ford Mustang Mach-E Ordering Process Screen Shot 2022-04-10 at 8.09.08 AM
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