⏱ Mach-E Scheduling Next Week (5/2) For Build Weeks 5/30 Through 6/27

[chasemyaccord]

I just got a production schedule date of 6/20 when I checked this morning (no update e-mail from Ford). Ordered on 12/19. Select w/ tech package. I had to take the prep kit otherwise I supposedly wouldn't get one until 2023 so I did that a couple weeks ago.

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[Rec329]

Cue the disappointment again this coming Thursday. Dealer says they can't tell how @Ford Motor Company is fulfilling orders and @Ford Motor Company technical assistance says call your dealer for more info. It's a never ending circle.

 

[dnlsatriani]

Ok so i called my dealership about the prep kit and they didnt know anything about it. After that i called Ford and they asked for my 4 digits order number which i dont have. My order number is 8 digits when i log into my ford account. They told me to call my dealer.
I called back my dealer and they expalin to me that my number is reservation number and unfortunately they cannot see my order number but they see my order and i have to just wait for production date. I placed my order online for Premium AWD SR on 11/19/2021. The status is on Place order in progress.
What should i do with the prep kit ?

 

[PharaohHound138]

So, I read this as the Mach -E will be build 5/30??
I have an estimated build date of 5/2 so should my expectations be for the 30th or am I not understanding this “chart”?

 

[Phil-Springs]

Ok so i called my dealership about the prep kit and they didnt know anything about it. After that i called Ford and they asked for my 4 digits order number which i dont have. My order number is 8 digits when i log into my ford account. They told me to call my dealer.
I called back my dealer and they expalin to me that my number is reservation number and unfortunately they cannot see my order number but they see my order and i have to just wait for production date. I placed my order online for Premium AWD SR on 11/19/2021. The status is on Place order in progress.
What should i do with the prep kit ?

You should go to the dealer and get that 4 digit order number. The dealer is not being honest with you.

 

[Green Machine]

Hey everyone waiting for your new Mach E. I have had mine for 5 months. Never had trouble and I love it. I was at an REI store today, A regional outdoor recreation store, and a Tesla parked near me. I looked at the Tesla as I walked by and thought I love That company, but am so glad I have my GT. The car is worth it, and worth the wait. Hang in there. It’s worth it.

 

[dnlsatriani]

You should go to the dealer and get that 4 digit order number. The dealer is not being honest with you.

Whats the point to not give me the number when i can see the order when i log in into my account ?

 

[Ming]

he status is on Place order in progress.
What should i do with the prep kit ?

Believe once dealer accepted the order, the "place order" should have a green and it says order accepted by dealer.

If yours still shows place order in progress, it seems something messed up.

 

[dnlsatriani]

Believe once dealer accepted the order, the "place order" should have a green and it says order accepted by dealer.

If yours still shows place order in progress, it seems something messed up.

Thats how it looks like

 

[SWO]

Thats how it looks like

Ask harder. They have the 4 digit order number. Probably someone new/lazy that you were talking to.

 

[jjhart827]

You should go to the dealer and get that 4 digit order number. The dealer is not being honest with you.

This is correct. The dealer has a 4-digit order code, and a 6-digit alphanumeric sales code. Without both of those, Ford Customer Support is utterly useless.

 

[mpope30]

Thats how it looks like

This is exactly how my screen looks. Is there supposed to be a green check mark on the top (where is says in progress) also?

 

[DarkStang]

I don’t understand how everyone is tracking progress on the site. I have a confirmed order in, but the Reservations and Orders screen is still blank. Contacted Ford twice about this and they say that site will never be populated until I already have a build date scheduled. But clearly people are tracking the stages before that.

I asked them to attach my order code to my Ford account and they said it’s not possible.

 

[jjhart827]

This is exactly how my screen looks. Is there supposed to be a green check mark on the top (where is says in progress) also?

Nope. It will stay like that until your order is scheduled.

 

[dnlsatriani]

I don’t understand how everyone is tracking progress on the site. I have a confirmed order in, but the Reservations and Orders screen is still blank. Contacted Ford twice about this and they say that site will never be populated until I already have a build date scheduled. But clearly people are tracking the stages before that.

I asked them to attach my order code to my Ford account and they said it’s not possible.

Did you order online or at the dealership ?

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