Safety Recall 22S41 - 2021-2022 Mach E - HVBJB Recall [high voltage battery main contactors may overheat]

[generaltso]

Your argument makes very little sense.

I'm not arguing.

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[WSoxFan22]

I'm not arguing.

Sorry, should have said your point. They drew no line. If you know a car will be broken coming off the line then it shouldn't have been built imo.

 

[generaltso]

Sorry, should have said your point. They drew no line. If you know a car will be broken coming off the line then it shouldn't have been built imo.

I guess Ford doesn't share your opinion.

 

[Av8tor]

They didn't draw the line anywhere. My car was built 2 days before the fixed vehicles. Your argument makes very little sense. They had a fix two days away. It's inexcusable to build my car, ship it and then say they don't know when I can actually pick it up.

Manufacturing is a well scripted dance, every part is assigned to a VIN during production scheduling based on what is at the factory at a given moment. These parts are BINed together so only that set of parts is built into your car. This allows them to track exactly what you have in your car for potential recalls.

When your car went down the line, your BIN was already loaded, to replace the part would break the audit process.

Seams unfair, I agree, but it is what it is. Parts are usually delivered as they need them each day.

Your car is not broken, the Software will prevent the condition from occurring on your never used contactors, unlike those that are failing in the field, which have damage over time.

 

[yngwenli]

As someone whose car was built may 23rd, the incredibly frustrating thing to me is that they knew about the issue and had a fix in mind to avoid recall, but kept building cars with the issue knowing they wouldn't be deliverable. It's absurd that if my car was built two days later, it would have been fine and deliverable. Why would they continue building cars incorrectly knowing they had a fix two days or even a couple of weeks out? To me, it's inexcusable. Especially with things like the tax rebate on these cars.

Let's say there's a delay in the fix. Now orders after mine could in theory get a full tax rebate but mine won't (I know this is unlikely.) This will be my first ford, but I'd be lying if I said I wasn't shopping around for other options because of this. I hope it's resolved in mid July but it's infuriating they'd continue building cars that need a recall with a fix a couple days or weeks down the road.

I think a part of the delay is probably how things are amplified when it's individual owners seeing their babies are flawed/broken. Some posts make it sound like it's the end of the world and Russia is bombing us with nukes with this recall. The car is not exploding and no one has died so maybe from Ford's end, this is just another day of doing normal course of business and this stuff happens literally weekly for them.

Think of the exploding air bags, Bolt fires, Tesla car fires which burned the home which Tesla doesn't say a thing on. All those are more sensational since it's very visible and those air bags also caused multiple deaths.

None of us knows how good/bad this software fix will be and how much performance maybe affected. Only Ford knows. When people are left to their own imagination, things go pretty wild/crazy as you can see here even. I understand GT/GTPE folks are rightly concerned and why I would've never bought that version, but until the fix is rolled out, no one knows how much of an impact this will have overall on the car and why Ford doesn't seem to be rushing to fix it like today.

If it was really really bad, they will tell everyone to stop driving it completely I'm guessing.

 

[AKgrampy]

Good point, so it's arguably 0.6% for that population of cars, but we don't know why the other 50k cars don't have the issue. It's impossible for less failures to happen. The best Ford can work towards is not more.

The other 50k were sold overseas and do not fall into this recall. It does not mean they are not having similar problems and if I recall there have been a few comments from overseas that have had the issue.

 

[riddles]

I just called my dealer and he said Ford announced today that there was a fix for next month. Can anyone verify this? I can't seem to find his source.

 

[VegStang]

Mine lost power while driving but I was able after a few minutes and a few attempts to restart to get it back to the house, scan tool showed frozen open contacts- failed back into acc mode only. Used battery tender to keep 12v stable, and after 5 days was able to restart car to get it to dealer.

I think there was a post on this forum with someone losing power on the highway. The failure includes contactors failing in an open condition as well. But either way, I think the Bolt issue is way more serious because lithium fires in a garage are very, very bad. (And this is coming from a person who's disappointed with the software-only fix for many reasons)

 

[generaltso]

I just called my dealer and he said Ford announced today that there was a fix for next month. Can anyone verify this? I can't seem to find his source.

It wasn't just announced today. Maybe they read the FAQ.

 

[AKgrampy]

They didn't draw the line anywhere. My car was built 2 days before the fixed vehicles. Your argument makes very little sense. They had a fix two days away. It's inexcusable to build my car, ship it and then say they don't know when I can actually pick it up.

An interesting thought is your car may have the new part installed. What Ford stated, if I understand correctly, is the cars built after 5/24 would have the new programming. The programming and not the new part is what is resolving the recall. It may have been that Ford was working on the software fix and did not know when they would have it finished. Kept building cars though and as soon as software was completed they started programming new construction. I doubt they drew up a line - just implemented the software as soon as they could. I am not saying this is gospel. Also I have no idea how you might find out if you build has the new or old part number for the HVBJB. Perhaps someone in the know does know when the new part number started going into cars.

 

[kennethjk]

I think a part of the delay is probably how things are amplified when it's individual owners seeing their babies are flawed/broken. Some posts make it sound like it's the end of the world and Russia is bombing us with nukes with this recall. The car is not exploding and no one has died so maybe from Ford's end, this is just another day of doing normal course of business and this stuff happens literally weekly for them.

Think of the exploding air bags, Bolt fires, Tesla car fires which burned the home which Tesla doesn't say a thing on. All those are more sensational since it's very visible and those air bags also caused multiple deaths.

None of us knows how good/bad this software fix will be and how much performance maybe affected. Only Ford knows. When people are left to their own imagination, things go pretty wild/crazy as you can see here even. I understand GT/GTPE folks are rightly concerned and why I would've never bought that version, but until the fix is rolled out, no one knows how much of an impact this will have overall on the car and why Ford doesn't seem to be rushing to fix it like today.

If it was really really bad, they will tell everyone to stop driving it completely I'm guessing.

Ford and many companies only tell people when they have to. Left Up to their own device they wouldn’t tell customers. All comes down to $’s And avoiding fixes or looking for cheapest way out.

the problem is that this is probably normal for Ford and happens every week. That’s not good.

 

[riddles]

It wasn't just announced today. Maybe they read the FAQ.

When I spoke with him I mentioned the software update. He said, "Yeah Ford just announced it today. You can talk with them if you don't believe me." I think he is trying to keep my sale as I told him I would like to cancel until a fix came in.

 

[generaltso]

When I spoke with him I mentioned the software update. He said, "Yeah Ford just announced it today. You can talk with them if you don't believe me." I think he is trying to keep my sale as I told him I would like to cancel until a fix came in.

Dealers say the darndest things.

 

[AKgrampy]

Where will the next update from Ford come from? Do they have a public feed of service bulletins or updates?

Ford did state owners will be receiving a letter in mid July. Not saying this is the next update - just when they plan to send letters to affected (all basically) owners.

 

[WSoxFan22]

Manufacturing is a well scripted dance, every part is assigned to a VIN during production scheduling based on what is at the factory at a given moment. These parts are BINed together so only that set of parts is built into your car. This allows them to track exactly what you have in your car for potential recalls.

When your car went down the line, your BIN was already loaded, to replace the part would break the audit process.

Seams unfair, I agree, but it is what it is. Parts are usually delivered as they need them each day.

Your car is not broken, the Software will prevent the condition from occurring on your never used contactors, unlike those that are failing in the field, which have damage over time.

Plenty of arguments in this thread that the software fix is a bandaid and not a permanent fix.

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